About InTouchPOS

InTouchPOS is a proven point of sale (POS) solution designed to help take-out, dine-in, delivery and drive-thru restaurants manage front & back-office operations, delivery, online ordering, and wireless tablet ordering. Enterprises can conduct visual data analysis in a centralized dashboard to enhance scalability and performance.

Key features of InTouchPOS include delivery tracking, menu management, sales trend analysis, and loyalty programs. Catering companies can use the online ordering tool to send emails with special offers and promotions to customers, accept future orders, and upsell menu items. The solution records delivery territory information, menu changes, previous orders, and process time quotes in a unified repository, which can be shared across the restaurant POS system.

InTouchPOS comes with digital menu boards that display engaging content such as visual promotions, bar or restaurant specials, prices, news, paid advertisements, and more to help improve sales performance. Plus, restaurants can manage payment processes through credit cards and gift card transactions.

Devices

Business size

S M L

Markets

United States, Canada

Supported Languages

English

Images

InTouchPOS dashboard
InTouchPOS sales analysis
InTouchPOS gift card processing
InTouchPOS inventory items
InTouchPOS labor management
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InTouchPOS video
InTouchPOS screenshot: InTouchPOS dashboard InTouchPOS screenshot: InTouchPOS sales analysis InTouchPOS screenshot: InTouchPOS gift card processing InTouchPOS screenshot: InTouchPOS inventory items InTouchPOS screenshot: InTouchPOS labor management

Features

Total features of InTouchPOS: 20

  • API
  • Activity Dashboard
  • Credit Card Integration
  • Credit Card Processing
  • Customer Activity Reporting
  • Customer History
  • Data Visualization
  • Delivery Tracking
  • Dispatch Management
  • Gift Card System
  • Inventory Management
  • Loyalty Program
  • Order Confirmation
  • Order Management
  • Order Tracking
  • POS
  • POS Integration
  • QuickBooks Integration
  • Remote Control
  • Visual Analytics

Alternatives

Lightspeed Retail

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Retail Express

3,8
#2 Alternative to InTouchPOS
Retail Express is a cloud POS, inventory & eCommerce software which provides inventory-based Australian & NZ retailers...

Ovvi

4,9
#3 Alternative to InTouchPOS
Ovvi is a point of sale software designed to help eateries, liquor, grocery or convenience stores, and businesses in...

POSbistro

4,3
#4 Alternative to InTouchPOS
POSbistro is an Android tablet point of sale & management software for restaurants, cafes, pizzerias, food trucks,...

Reviews

Overall rating

3,9 /5
(8)
Value for Money
3,5/5
Features
3,9/5
Ease of Use
4/5
Customer Support
3,4/5

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Showing 5 reviews of 8
Nick M.
Overall rating
  • Industry: Restaurants
  • Company size: 501-1 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

22 Years and Still Happy

Reviewed on 2019/11/22

We have used In-Touch for 22 years and have been extremely pleased during that time. In-Touch has...

We have used In-Touch for 22 years and have been extremely pleased during that time. In-Touch has continually upgraded and added new features, some at our request and some from others. When I look at other POS systems and realize the amount of third-party software I would have to buy to match the features built into In-Touch, it reaffirms our initial decision to use In-Touch and our insistence to stay with them all these years.

Pros

Set-up and editing is intuitive. Features included in this software keeps me from purchasing third party. Software support team is responsive and efficient.

Cons

I have no complaints about the software. Everything I have asked for was available or was developed for us.

Sofia K.
Overall rating
  • Industry: Restaurants
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Finally a POS System that delivers

Reviewed on 2019/11/22

Truly a pleasant experience. From the sales process, to the set up and installation an easy...

Truly a pleasant experience. From the sales process, to the set up and installation an easy comfortable process. Very credible and they delivered as they promised all the way. I have used Aloha over the years and was very apprehensive to learn a new product. InTouchPOS made the transition a picnic in the park. Myself and my staff dove into the system and went live on the second day after it was installed. Their installation and training process was beyond excellent and easy. Guess what their support is there every time we need them and that is far in between.

Pros

It's versatility and user customization abilitues The set up people were incredible in working with me and my husband to customize the system to our needs. The front of the house is so intuitive my staff needs virtually no training. Their endless reporting is way more than an independant chef run restaurant like me would ever use.

Cons

That I did not discover them earlier than I did.

Lydia L.
Overall rating
  • Industry: Restaurants
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

InTouch Review

Reviewed on 2017/02/22

It's gone down on us before and the customer support stayed on the phone with me for a long time....

It's gone down on us before and the customer support stayed on the phone with me for a long time. He was helpful but it was hard to find the problem without them being there in person.

Pros

Easy to train new employees. Can adjust prices for specific times with dynamic pricing.

Cons

It freezes almost every day at 9:30pm. It can be very slow sometimes when we really need it.

Foad S.
Overall rating
  • Industry: Hospitality
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

RVP - North

Reviewed on 2019/11/23

This system can help you to manage your food and labor cost, proper deployment of employees, manage...

This system can help you to manage your food and labor cost, proper deployment of employees, manage accounting, review and track sales data and trends in detail, good audit reports. sales forecasting, food preparation and more..

Pros

I have been using In touch POS System with 2 major QSR organizations. The system has so much information and analytical reports that every manager, owner can use to better their operation, accounting and cost control.

Cons

there are times that we needed a report that is tailored to our KPIs and was not available. That beings said, we put in a request and they programmed it for us.

Tj S.
Overall rating
  • Industry: Restaurants
  • Company size: 201-500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Works well

Reviewed on 2018/11/13

Pros

Easy to use, simple format for back office reporting, easy to use FOH format, integrated well with our payroll system. Customer service is great

Cons

No complaints. Swapping POS is always a con. Starting from no POS is always easiest. Intouch does its job

Showing 5 reviews of 8 Read all reviews

InTouchPOS FAQs

Below are some frequently asked questions for InTouchPOS.

InTouchPOS offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Not Available

Contact InTouchPOS for pricing details.

InTouchPOS offers the following features:

  • Credit Card Processing
  • Delivery Tracking
  • Dispatch Management
  • Inventory Management
  • Loyalty Program
  • Mobile Access
  • Order Management
  • QuickBooks Integration
  • Routing
  • Sales Trend Analysis

InTouchPOS has the following typical customers:

Small Business, Mid Size Business

InTouchPOS supports the following languages:

English

We do not have any information about what devices InTouchPOS supports

InTouchPOS integrates with the following applications:

QuickBooks Online Advanced

InTouchPOS offers the following support options:

Phone Support

Related categories

See all software categories found for InTouchPOS.