Hostfully Property Management Platform

Hostfully Property Management Platform

4.2 (214)
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Property management platform for vacation rental businesses

About Hostfully Property Management Platform

Hostfully Property Management Platform is a cloud-based solution designed to help small to large vacation rental businesses manage reservations across multiple channels. Key features include payment processing, instant messaging, team collaboration, upselling, analytics, and reporting.

The application lets organizers streamline booking process by generating quotes for prospective leads and sending check-in confirmation to clients. Hostfully's Property Management Platform helps marketers drive campaigns, re-target customers, monitor the number of bookings via clicks and capture email addresses to create a contact database. Team members can collect payments, manage security deposits and distribute payments to stakeholders.

Hostfully Property Management Platform offers integration with various third-party platforms such as Airbnb, HomeAway, Bookng.com, TripAdvisor Rentals, Breezeway, PriceLabs, Stripe, Holidu, QuickBooks, Wheelhouse, and more. With its centralized calendar feature, visitors can check availability and book properties as per the required location, type, or size. Plus, the solution comes with an owner management module, which enables tour agents to view revenue shares, manage expenses, and prepare monthly statements for owners.


Key benefits of Hostfully Property Management Platform

- Increased bookings and revenue
- Automate time-consuming tasks
- All-in-one dashboard for your business
- Manage all bookings from one platform
- Allow your team to collaborate in one spot
- Keep owners happy and informed
- Convenient mobile app


Images

Hostfully Property Management Platform Software - View and manage all reservations across all properties and channels in a central calendar that is constantly in sync across all platforms.
Hostfully Property Management Platform Software - Smart, centralized messaging for a 5-star guest experience
Hostfully Property Management Platform Software - Using enhanced reporting you can create custom queries to give you total flexibility in how you create reports – specifically designed for your business.
Hostfully Property Management Platform Software - Track and assign leads, deposits, upcoming payments, check-ins, and check-outs from one intuitive dashboard.
Hostfully Property Management Platform Software - Manage leads on the run, check your detailed calendar any time, respond or keep in touch with guests, and take advantage of Hostfully’s powerful automation tools.
Hostfully Property Management Platform Software - Increase guests’ trust in your company by adding your logo and branding to your website and messages.
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Hostfully Property Management Platform video
Hostfully Property Management Platform Software - View and manage all reservations across all properties and channels in a central calendar that is constantly in sync across all platforms.
Hostfully Property Management Platform Software - Smart, centralized messaging for a 5-star guest experience
Hostfully Property Management Platform Software - Using enhanced reporting you can create custom queries to give you total flexibility in how you create reports – specifically designed for your business.
Hostfully Property Management Platform Software - Track and assign leads, deposits, upcoming payments, check-ins, and check-outs from one intuitive dashboard.
Hostfully Property Management Platform Software - Manage leads on the run, check your detailed calendar any time, respond or keep in touch with guests, and take advantage of Hostfully’s powerful automation tools.
Hostfully Property Management Platform Software - Increase guests’ trust in your company by adding your logo and branding to your website and messages.

Not sure about Hostfully Property Management Platform? Compare with a popular alternative

Hostfully Property Management Platform

4.2 (214)
VS.

Starting Price

US$119.00
month
€19.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

74
39

Integrations

35
No integrations found

Ease of Use

4.1 (214)
4.0 (135)

Value for Money

4.1 (214)
3.8 (135)

Customer Service

4.3 (214)
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Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4.2 /5
(214)
Value for Money
4.1/5
Features
4.0/5
Ease of Use
4.1/5
Customer Support
4.3/5

Already have Hostfully Property Management Platform?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 214
Nick
Nick
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Early User...and Hostfully Continues to Add More Relevant Features

Reviewed on 2020/06/18

Hostfully is allowing us to grow in a more organized manner, allowing us to better manage our...

Hostfully is allowing us to grow in a more organized manner, allowing us to better manage our properties and providing us a competitive advantage.

Pros

Hostfully has allowed Osa Property Management to grow from managing just a couple of homes and each of us sending out numerous emails during the rental cycle, to now, where we have total calendar control, fully integrated to numerous other sites and auto-triggered communications with renters and travelers.

Cons

I didn't take the time to learn the software early on and under-utilized its functionality. It can do so much, and it is all relatively easy and intuitive, but it just takes some time to study and to practice.

The customer service at Hostfully is wonderful!! They are quick to respond to questions and will provide solutions to every question I've had through the years.

Lenise
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

New property manager

Reviewed on 2023/10/27

Initially it was superb with [sensitive content hidden]
, after that we’ve lost touch with any one...

Initially it was superb with [sensitive content hidden]
, after that we’ve lost touch with any one contact, the help button is responsive but almost never solves a problem. They’re very nice, but refer owners/managers to the platforms directly.

Pros

The onboarding specialist [sensitive content hidden]
, after [sensitive content hidden]
unexpected departure from Hostfully, we never connected with anyone else. She was a huge asset and we are so sorry she’s gone!

Cons

Not easy to get answers about platform issues that arise. I thought Hostfully would have had their own customer service connections through the platforms to help maneuver issues/problems resolve issues that occurred with property managers specifically! Virtually impossible to communicate with the platforms about management issues.

Response from Hostfully

Thank you for sharing your experience with us, Lenise. We greatly appreciate your feedback, and we're sorry to hear about the challenges you've faced. We understand the importance of strong communication and support, and we're actively working to improve our customer service and platform assistance. Your input helps us make necessary improvements. Thank you for choosing Hostfully!

Jennifer
Overall rating
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Software looks good but the company is not

Reviewed on 2018/02/10

Since submitting this feedback, a representative of Orbirentals / Hostfully has made contact in...

Since submitting this feedback, a representative of Orbirentals / Hostfully has made contact in April, refunded the sums deducted from our account and apologised for the lack of response to my issues at the beginning of the year. She has explained that the company was conducting a merger and customer relations may have suffered at the time because of the changes and pressure of work-load I think it is very decent of her to try and make amends, even several months down the line.

Pros

A move from our current pms is long overdue and I have been looking at many alternatives. This one looked promising and I was very keen on it:

- It seems easy and straightforward to set up and use
- There are useful connections to other apps and complementary software.
- The pricing is competitive.

Unfortunately I have not been able to fully explore it, nor sign up officially, as the company is not as straightforward and easy to use as the software appears to be.

Cons

In order to evaluate this pms you have to sign up for a `free two-week trial AND supply your card details. As a rule, I would avoid a company that does this but they have all these great reviews and so, against my better judgment, I went ahead. I expected that there would be an email reminder that the trial was coming to an end - not an unreasonable expectation but sadly it is.

I received no reminder that the two-week trial was coming to an end and that I would be charged. No notification nor receipt when they made TWO separate charges to my card. Two charges because apparently, I upgraded my account by asking to see a feature not visible on the trial account, and which was activated, not by me.

Glitches happen and I thought this could be sorted out. Again, I was wrong. Instead, I received a schlock response about how everything is automated and it is up to the `user to sign up and also to cancel. So, if the software is so well automated - why can it not send emails notifying a `free trial has ended and charges have been levied?

I was never able to speak to a real person. For three days I tried calling two phone numbers but they always went to voicemail. I then received an email from customer agent asking me to make an appointment to speak to him by clicking on a calendar link - the next available slot was the following week! Not the correct response when there is a problem; the correct response is to pick up the phone and sort it out today - not next week.

Response from Hostfully

User was contacted and provided follow up comments to their review. The company apologized for not providing immediate support during the week-end, but we do require users to schedule onboarding calls, and do not provide onboarding calls during week-ends.

Allison A
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Hostfully Review

Reviewed on 2024/02/15

We had a very negative experience with a different property management platform before switching to...

We had a very negative experience with a different property management platform before switching to Hostfully.

Hostfully has been fantastic, very easy to implement, and we have confidence in the accuracy of the platform.

Pros

We have had nothing but a positive experience with the Hostfully platform. It is intuitive in nature, and has been very easy for us to implement in our business.

We have also found the customer service team to be very responsive and helpful!

Cons

We would like to see video supported in the property listings.

Huyen
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Free at last

Reviewed on 2023/08/24

I would recommend Hostfully for anyone who is looking for long term goals to build brand awareness,...

I would recommend Hostfully for anyone who is looking for long term goals to build brand awareness, be more engaged with how to get recognized and of course helping your company look more personal to guests rather than just an operated system.

Pros

Well, I appreciate most from Hostfully is there everything is personally customized by me. Of course it took a year to understand how to work the system and how I could make changes, but it was surely rewarding to understand how to arrange things without contacting support

Cons

I think I am not a fan of the phone app however as long as I use the desktop version on my phone, things are dandy

Response from Hostfully

Thanks for your thoughtful review, Huyen ! We're thrilled to hear that you appreciate the personal customization in Hostfully. It's fantastic that you took the time to understand the system, and we're glad it has been rewarding for you.

Your feedback on the phone app is noted, and we'll continue to enhance the mobile experience. We appreciate your trust in Hostfully and are here to support your property management journey. Thanks for choosing us!

Showing 5 reviews of 214 Read all reviews

Hostfully Property Management Platform FAQs

Below are some frequently asked questions for Hostfully Property Management Platform.

Hostfully Property Management Platform offers the following pricing plans:

  • Starting from: US$119.00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Starting at $119, please contact the Hostfully team for more pricing details.

Hostfully Property Management Platform has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Hostfully Property Management Platform supports the following languages:

English

Hostfully Property Management Platform supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Hostfully Property Management Platform integrates with the following applications:

Akia, Autohost, Beyond, Boostly, Breezeway, ChargeAutomation, Chekin App, DPGO, Dropbox Sign, EZCare, EZcare, Enso Connect, Hostfully Guidebooks, Jervis systems, LODGEA, Lynx, Mailchimp, NextPax Channel Management System, Operto Teams, PayPal, PriceLab, PriceLabs, Properly, QuickBooks Online, RemoteLock, Rentals United, Revyoos, StayFi, Stripe, Turno, VacationRentPayment, ViaTour, Wheelhouse, Yonder, Zapier

Hostfully Property Management Platform offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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