About Municity

Municity is a cloud-based multi-platform solution designed to help municipalities automate processes for planning, zoning, code enforcement, inspections and permitting to ensure operational efficiency. Popular packages include health, public works, and building.

Key features of Municity include appointment management, code enforcement, a customer database, license tracking, work order creation, and document management. It comes with an assessment package, which allows users to locate under and over-assessed parcels using heat mapping capabilities. The system enables users to find dates of issuing building permits and comparable parcels for streamlining workflows across departments.

Municity offers various add-ons, which allow municipalities to create a custom solution based on departmental needs. Teams can access daily tasks and important data from mobile devices in the field, optimizing workforce mobility. Plus, the platform includes a forward-facing platform that enables citizens to apply for permits and licenses, pay fees, and receive notification of expiring licenses.

Key benefits of Municity

- Intuitive interface: Municity provides customizable packages based on departmental needs.

- Citizen Portal: Allow citizens to apply for permits and licenses, pay fees, and receive notification of expiring licenses.

- Asset Tracking: Automatically record location and status of assets for accurate inventory.

- Mobile Connectivity: Manage and complete inspections, access checklists, and calculate scores for all items on-the-go.

- Field Completion: Complete pass/fail inspection on-site, upload photos, cite violations and print forms without visiting the office.


Business size



United States

Supported Languages



Municity dashboard
Municity integrated GIS
Municity calendar
Municity permitting
View 5 more
Municity video
Municity screenshot: Municity dashboard Municity screenshot: Municity integrated GIS Municity screenshot: Municity calendar Municity screenshot: Municity permitting


Total features of Municity: 64

  • Access Controls/Permissions
  • Activity Dashboard
  • Ad hoc Reporting
  • Alerts/Notifications
  • Appointment Management
  • Asset Management
  • Asset Tracking
  • Automated Routing
  • Building Permits
  • Business License
  • Calendar Management
  • Case Management
  • Code Enforcement
  • Code Maintenance
  • Collaboration Tools
  • Commercial Properties
  • Compliance Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Cost Recovery
  • Customer Database
  • Customer Portal
  • Customizable Reports
  • Document Management
  • Expiry Notifications
  • Failed Inspection Tracking
  • Fee Management
  • GIS
  • Geographic Maps
  • IT Asset Tracking
  • Image Capture
  • Inspection Management
  • Inventory Control
  • Job Management
  • Land Planning
  • License Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Online Applications
  • Online Payments
  • Photo Management
  • Planning & Zoning
  • Project Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real Time Notifications
  • Real Time Reporting
  • Recurring Appointments
  • Renewal Management
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Properties
  • Routing
  • Scheduling
  • Service History
  • Subcontractor Management
  • Task Management
  • Violation Tracking
  • Weed Abatement Control
  • Work Order Creation
  • Work Order Management
  • Workflow Management



#1 Alternative to Municity
UpKeep is a mobile computerized maintenance management software (CMMS) which allows users to manage their team, assign...

Salesforce Service Cloud

#2 Alternative to Municity
Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your...


#3 Alternative to Municity
Jobber’s award-winning software is perfect for home services businesses that want to keep jobs on track and provide a...

Housecall Pro

#4 Alternative to Municity
Housecall Pro is a full-suite tool that enables service professionals to run their entire business from their...

Municity FAQs

Below are some frequently asked questions for Municity.

Municity offers the following pricing plans:

  • Starting from:
  • Free Trial: Not Available

Contact SCA for pricing details.

We do not have any information about Municity features

Municity has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Municity supports the following languages:


Municity supports the following devices:

Android (Mobile)

We do not have any information about what integrations Municity has

Municity offers the following support options:

Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Municity.