MobileCause

Online event and fundraising management for nonprofits

4,4 /5 (194 reviews) Write a Review!

MobileCause Overview

What is MobileCause?

MobileCause is an event management and fundraising solution for nonprofits that aids users in planning and executing fundraising events, facilitating online giving and text-to-donate, planning peer-to-peer campaigns, and reporting on campaign performance. The platform offers native mobile apps for Android and iOS, meaning users can track fundraising efforts on-the-go, and carry out off-site tasks such as scanning event tickets and tracking attendance.

With MobileCause, nonprofit organizations can facilitate online giving and text-to-donate messages, which allow supporters to donate to fundraising causes by sending SMS messages including pre-defined keywords or other shortcodes. MobileCause can also be used to plan and manage fundraising events with tools including event ticketing, pre-event communications management, ticket scanning, attendance tracking, a live event thermometer to track donations, and more. Peer-to-peer crowdfunding campaigns can be setup using MobileCause so that supporters can fundraise on behalf of the organization. Other features of the platform include custom web forms that can be embedded on websites, registration management, mobile communications, and an interactive dashboard displaying campaign metrics.

MobileCause Overview

Pricing

Starting from
US$149,00/month

Pricing options

Free Trial
Subscription
Value for money

MobileCause offers a range of packages for different business types. The Small NPO plan costs $149 per month for 2,000 text messages per month. The Basics plan costs $249 per month for 15,000 text messages per month. The Essentials plan costs $349 per month for 25,000 text messages per month. The Advanced plan costs $499 per month for 50,000 text messages per month. Custom packages are also available for organizations with annual revenue in excess of $10,000,000.


MobileCause Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

MobileCause mobile outreach
MobileCause peer-to-peer fundraising
MobileCause text to donate
MobileCause online giving forms
MobileCause live event thermometer
MobileCause video MobileCause screenshot: MobileCause mobile outreach MobileCause screenshot: MobileCause peer-to-peer fundraising MobileCause screenshot: MobileCause text to donate MobileCause screenshot: MobileCause online giving forms MobileCause screenshot: MobileCause live event thermometer

MobileCause Reviews

MobileCause Reviews

Overall rating
4,4
/
5
Excellent
100

Very good
82

Average
11

Poor
1

Terrible
0

Value for Money
4,2
Features
4,1
Ease of Use
4,2
Customer Support
4,6
94% recommended this app
Matthew H.

MobileCause puts YOU first

MobileCause became a component of our growth. Organizationally, we see MobileCause keywords now as hallmarks for our own milestones and achievements. Because MobileCause made funds processing and reporting so easy, we have been able to focus our energy and effort on building partner support rather than bogging down in administrative tasks. I can't recommend MobileCause highly enough.


Mariah M.

MC review

It has been great for our main fundraiser event - love the ease of capturing donations via credit card, as prior to it was all manual entry. Also love being able to communicate to donors via text and giving us more options.


Janice F.

Disappointed with Ease of Use

I would not recommend this platform to small organizations that rely on volunteer support at the special events. The system is not intuitive to quickly train a volunteer. There are also too many levels to set up the system for a small organization with limited staff to dedicate their time to navigating the platform. The videos, and support provided by Mobile Cause were helpful during the set-up process, but could not help during the day of event issues that we encountered, thus causing our guests, volunteers, and staff much stress and disappointment.


Heather W.

Great platform for raising online donations!

We were in desperate need of a mobile-optimized giving platform, as our data showed that over 80% of our website users were coming to us on a mobile device. We looked at a few other options, but MobileCause by far had the best customer service, and the most affordable pricing options. We have been quite happy with the results over the last 5+ years of working with them.


Jodi G.

Great for Crowd Funding

It provides important tools that we need.


Matthew H.
Industry: Religious Institutions
Company size: 2-10 Employees

MobileCause puts YOU first

Used Daily for 2+ years
Reviewed on 2018/12/17
Review Source: Capterra

MobileCause became a component of our growth. Organizationally, we see MobileCause keywords now as hallmarks for our own milestones and achievements. Because MobileCause made funds processing and reporting so easy, we have been able to focus our energy and effort on building partner support rather than bogging down in administrative tasks. I can't recommend MobileCause highly enough.

Pros

The SERVICE. All the features are great. The forms and reports are easy to use. They are highly customizable so you can run multiple campaigns as well as maintain branding standards. But, by far, the best thing about MobileCause is their service. Whether you call or email - you reach a person AND that person helps get you an answer and resolution.

Cons

I would like to have an option for users to administer their own monthly gifts via a login process - a feature that is currently in development.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Mariah M.
Industry: Nonprofit Organization Management
Company size: 51-200 Employees

MC review

Used Monthly for 1+ year
Reviewed on 2019/10/08
Review Source: Capterra

It has been great for our main fundraiser event - love the ease of capturing donations via credit card, as prior to it was all manual entry. Also love being able to communicate to donors via text and giving us more options.

Pros

Easy for registering guests for events, love the thermometer and interactive possibilities; texting to donate is a new option for our donors

Cons

I still seem to have a hard time finding where to make alterations to certain details on the backend, like where to change a fulfillment response, or remove a donation, etc. I also wish they would change the thermometer details where someone's name automatically shows up if they haven't entered other details - the system remembers their number and associates the name, but some people want to be anonymous on the thermometer, so i wish it would default to no details being shown. I also am disappointed with the large jump in pricing from Yr 1 to Yr 2, but trust that it won't happen again beyond this initial increase or it might be come hard to justify.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Janice F.
Industry: Nonprofit Organization Management
Company size: Self Employed

Disappointed with Ease of Use

Used Other for 6-12 months
Reviewed on 2019/10/11
Review Source: Capterra

I would not recommend this platform to small organizations that rely on volunteer support at the special events. The system is not intuitive to quickly train a volunteer. There are also too many levels to set up the system for a small organization with limited staff to dedicate their time to navigating the platform. The videos, and support provided by Mobile Cause were helpful during the set-up process, but could not help during the day of event issues that we encountered, thus causing our guests, volunteers, and staff much stress and disappointment.

Pros

Our organization selected Mobile Cause as donation platform based on the text to donate features demonstrated from our Sales Representative. For the most part, this feature works well when a donor has full understanding of their personal smart phone and texting features.

Cons

As a small non-profit, we had hopes that Mobile Cause would be a streamline platform that would allow us to capture donations without having to have a registration/auction service to process payments, manage registration, etc. If I had not had the excellent support of rep from the Mobile Cause Support Team, I would have been able to set up our event or manage all the day of issues we encountered with Text to Donate, ticketing, and payment. The issues we encountered are too many to list in this review. I have attempted to rectify our concerns with the Mobile Cause management with no success. We lost money due to the glitches in the system that have not been addresses to date.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 2.0/10

Heather W.
Industry: Nonprofit Organization Management
Company size: 11-50 Employees

Great platform for raising online donations!

Used Daily for 2+ years
Reviewed on 2020/08/11
Review Source: Capterra

We were in desperate need of a mobile-optimized giving platform, as our data showed that over 80% of our website users were coming to us on a mobile device. We looked at a few other options, but MobileCause by far had the best customer service, and the most affordable pricing options. We have been quite happy with the results over the last 5+ years of working with them.

Pros

This is a fairly easy to use product that allows you to create an unlimited number of highly customized online donation forms that you can use to raise one-off and recurring gifts from individuals and through crowdfunding. You can also manage your events and volunteers. Security and functionality has been excellent. Reporting is highly detailed and customizable, and the pricing options for nonprofits are quite generous and affordable.

Cons

Building and editing the forms does take a little getting used to at first, as does navigating the administrative controls. Some parts were not intuitive but that could just be me. Once you get used to the system, it is usually very easy to figure out how to achieve your tasks.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Jodi G.
Industry: Nonprofit Organization Management
Company size: Self Employed

Great for Crowd Funding

Used Weekly for 2+ years
Reviewed on 2019/10/03
Review Source: Capterra

It provides important tools that we need.

Pros

The platform provides crowd-funding, credit card processing, and custom forms. Very useful for every event we have.

Cons

There are ways I'd like to be able to customize receipts and crowdfunding messaging, but the system doesn't allow for that. Pulling reports is a hassle. I wish it would seamlessly integrate with QuickBooks so I don't have to enter that data into QuickBooks.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

User recommendation
8,2/10
Based on 194 user ratings
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MobileCause Pricing

MobileCause Pricing

Starting from
US$149,00/month
Free Trial
Subscription
Value for money

MobileCause offers a range of packages for different business types. The Small NPO plan costs $149 per month for 2,000 text messages per month. The Basics plan costs $249 per month for 15,000 text messages per month. The Essentials plan costs $349 per month for 25,000 text messages per month. The Advanced plan costs $499 per month for 50,000 text messages per month. Custom packages are also available for organizations with annual revenue in excess of $10,000,000.

MobileCause offers a range of packages for different business types. The Small NPO plan costs $149 per month for 2,000 text messages per month. The Basics plan costs $249 per month for 15,000 text messages per month. The Essentials plan costs $349 per month for 25,000 text messages per month. The Advanced plan costs $499 per month for 50,000 text messages per month. Custom packages are also available for organizations with annual revenue in excess of $10,000,000.

Value for Money
4,2/5
Based on 194 user ratings
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MobileCause Features

MobileCause Features

API
Access Control
Activity Dashboard
Attendance Management
Automatic Notifications
Campaign Management
Communication Management
Contact Database
Contact Management
Credit Card Processing
Custom Fields
Customizable Branding
Customizable Reporting
Data Import/Export
Electronic Payments
Event Management
Registration Management
Reporting & Statistics
Third Party Integration
Volunteer Management
Features
4,1/5
Based on 194 user ratings
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Categories

Additional information for MobileCause

Additional information for MobileCause

Key features of MobileCause

  • Auction Management
  • Campaign Management
  • Event Management
  • Receipt Management
  • Volunteer Management

MobileCause FAQs

MobileCause FAQs

Below are some frequently asked questions for MobileCause.

Q. What type of pricing plans does MobileCause offer?

MobileCause offers the following pricing plans:

Starting from: US$149,00/month

Pricing model: Subscription

Free Trial: Not Available

MobileCause offers a range of packages for different business types. The Small NPO plan costs $149 per month for 2,000 text messages per month. The Basics plan costs $249 per month for 15,000 text messages per month. The Essentials plan costs $349 per month for 25,000 text messages per month. The Advanced plan costs $499 per month for 50,000 text messages per month. Custom packages are also available for organizations with annual revenue in excess of $10,000,000.

Q. What are the main features of MobileCause?

MobileCause offers the following features:

  • Auction Management
  • Campaign Management
  • Event Management
  • Receipt Management
  • Volunteer Management

Q. Who are the typical users of MobileCause?

MobileCause has the following typical customers:

Small Business, Non Profit, Mid Size Business

Q. What languages does MobileCause support?

MobileCause supports the following languages:

English

Q. What type of pricing plans does MobileCause offer?

MobileCause has the following pricing plans:

Subscription

Q. Does MobileCause support mobile devices?

MobileCause supports the following devices:

Android, iPhone, iPad

Q. What other apps does MobileCause integrate with?

MobileCause integrates with the following applications:

Constant Contact

Q. What level of support does MobileCause offer?

MobileCause offers the following support options:

Phone Support, Online Support, Knowledge Base