About Addigy

Addigy is a cloud-based platform designed to help IT teams for organizations of all sizes manage and maintain Mac and iOS devices. Key features include user group management, automated device enrollment, asset monitoring, usage tracking, and reporting.

The solution comes with multi-tenant tools that enable supervisors to track individual assets distributed across various locations and networks. Supervisors can create date-stamped logs for devices and record details such as last account activity, agent version, online/offline status, and more. Addigy includes a policy module, which lets administrators maintain a group of devices and facilitate quick searches for users by assigning them to policy destinations. Moreover, supervisors can create profiles to deploy different settings and preferences as well as add respective user details.

Addigy integrates with various third-party applications such as Watchman Monitoring, ConnectWise, DuoMobile, Autotask, IT Glue, Freshdesk, ScreenConnect, NoMAD, and more. Employees can collect device data to create custom facts and generate alerts for upcoming maintenance, system updates, or compliance violations.


Images

Addigy Software - Create and enforce policies to maintain always-on compliance.
Addigy Software - Instantly remote control into a macOS device with a single click.
Addigy Software - Manage multiple Apple Push Certificates in a single environment.
Addigy Software - Access maintenance tasks, custom facts, and more.
Addigy Software - Access real-time device data with Addigy’s GoLive feature.
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Addigy video
Addigy Software - Create and enforce policies to maintain always-on compliance.
Addigy Software - Instantly remote control into a macOS device with a single click.
Addigy Software - Manage multiple Apple Push Certificates in a single environment.
Addigy Software - Access maintenance tasks, custom facts, and more.
Addigy Software - Access real-time device data with Addigy’s GoLive feature.

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Addigy

4,6 (14)
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US$99,00
month

Pricing Options

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Ease of Use

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Value for Money

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Customer Service

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Reviews

Overall rating

4,6 /5
(14)
Value for Money
4,7/5
Features
4,6/5
Ease of Use
4,2/5
Customer Support
4,6/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 14
Matt
Matt
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Addigy - Mac Management with vision for future of PaaS and device impermanence

Reviewed on 2020/12/08

What a fantastic company to work with. Deep level knowledgeable professionals are on hand from lead...

What a fantastic company to work with. Deep level knowledgeable professionals are on hand from lead inception to 10 years down the road in partner relationships. I cannot name another organization that partners as deeply for our success as Addigy.

Pros

The overall structure is perfect. The company has deep connections inside apple and make MDM management near perfect. The authentication add ins and auth policies allow for seamless adoption of Azure AD across multi platform devices, Windows, Mac, iOS devices, etc. This allows for the executives of organizations whom often own the mac devices, to receive the same support and extensibility of automation as their windows brethren. Simply put it is well organized, well executed, and the vision is way in the future with things like deep PaaS integration and normalization of data so that reporting is universal!

Cons

Some of the hierarchal settings could use more work, as well as the UI filtering based on security roles. Other than that, most of the gripes are the scalability of the Apple policies themselves, which is actually a positive, in that Addigy does a great job managing some of the heavy handed policies from Apple. One example is the alerting that gets created each time apple updates their TOS. It doesn't scale well but no one does with that.

Alternatives Considered

Jamf Pro

Reasons for Choosing Addigy

Scalability primarily. Some component of us not wanting to own the infrastructure and management of the apple relationship as well. We wanted to grow, and in order to do so we had to have scale from a Mac perspective to serve the needs of executives and high salaried employees that want to adopt cloud resources in the same identity base as their windows counterparts.

Reasons for Switching to Addigy

The people at the company. Addigy screamed partnership from minute one.
jp
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

MSP Friendly MDM Solution for Mac

Reviewed on 2022/08/23

Addigy allows us to manage a large number of computers with few people. Being able to setup...

Addigy allows us to manage a large number of computers with few people. Being able to setup procedures for multiple clients in one interface is extremely valuable. This allows us to apply the work we do for one client to others easily.

Pros

We’ve used Addigy for 5 years. We were using JAMF before. We like that Addigy allows us to manage multiple clients from one login.
Addigy has matured enough that there are resources for almost any mainstream app or workflow. This means if you want to do something, odds are there are resources already posted. If there aren’t, support has been very helpful.
We also did ACE certification which helps keep up credentials for the Apple Consultant’s network. We’ve taken the course twice - certifications expire after 2 years - and have enjoyed the progress Addigy has made in their product each time.
Addigy has a few updates planned that will allow us to more easily manage our client's Macs.
Addigy has also streamlined their interface which helps.

Cons

While support is great, the follow-up I’ve gotten from the trainers has been inconsistent. I've emailed on questions we went' over during the course and received no response.

Delaney
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Addigy

Reviewed on 2023/07/12

Pros

It has a nice UI and a lot of available training.

Cons

It can be really hard to navigate to get what you REALLY need.

Sven
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Addigy makes life easier!

Reviewed on 2022/08/04

Addigy makes it very simple to deploy new machines into an environment, while also providing...

Addigy makes it very simple to deploy new machines into an environment, while also providing advanced options for when I need more customization. The solution truly is the best of both worlds for my Mac endpoints.

Pros

Addigy's MDM is lightning-fast and works seamlessly with all the macOS and iOS products i've encountered. The policies were recently revamped to make them even easier to manage (thanks!). I love that I can push custom apps to workstations, and all I have to do to onboard a new workstation is to install the Addigy agent.

Cons

Addigy has an opportunity to improve their monitoring tools. While they are great when reporting when I request to be informed if a server goes offline, the ticket does not auto-close if it comes back online. Also, it seems to hoard old version of software in their local repository on the workstations, which could fill up space, but that could be an issue on my end not knowing how to automate cleanup.

Alternatives Considered

Jamf Pro and Kandji

Reasons for Choosing Addigy

Kaseya is not as powerful at remote management of macOS products, nor does it provide an MDM solution

Switched From

Kaseya VSA

Reasons for Switching to Addigy

Pricing, Reviews, and usage within an MSP
Mike
Mike
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Simple, efficient device management.

Reviewed on 2022/08/04

Top notch.

Top notch.

Pros

Ease of use. Able to view all assets under a single pane of glass type environment. Reports are easily and quickly compiled

Cons

nothing really. The entire system is simple to use and provides the best options for managing our client assets.

Alternatives Considered

Jamf Pro

Reasons for Switching to Addigy

Simple interface, remote support tools for connecting quickly to our client assets. Efficient process for updating 3rd party applications, as well as the ability to quickly create policies and MDM configurations.
Showing 5 reviews of 14 Read all reviews

Addigy FAQs

Below are some frequently asked questions for Addigy.

Addigy offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Available

Try Addigy risk-free with our 14-day free trial. After that, enjoy the flexibility of monthly or annual billing options without any long-term commitments. All vital features as well as comprehensive onboarding and training are included. Contact us to receive a personalized quote tailored to your device management needs.

Addigy has the following typical customers:

11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Addigy supports the following languages:

English

Addigy supports the following devices:

iPhone (Mobile), iPad (Mobile)

Addigy integrates with the following applications:

Acronis Cyber Protect Cloud, Augmentt, Autotask PSA, Azure Active Directory, BrightGauge, CloudRadial, ConnectWise PSA, Freshdesk, IT Glue, Liongard, Malwarebytes Endpoint Protection, Okta, Splashtop Remote Support, Watchman Monitoring, Zapier, Zendesk Suite

Addigy offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, Chat

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