About Addigy

Addigy is a cloud-based platform designed to help IT teams for organizations of all sizes manage and maintain Mac and iOS devices. Key features include user group management, automated device enrollment, asset monitoring, usage tracking, and reporting.

The solution comes with multi-tenant tools that enable supervisors to track individual assets distributed across various locations and networks. Supervisors can create date-stamped logs for devices and record details such as last account activity, agent version, online/offline status, and more. Addigy includes a policy module, which lets administrators maintain a group of devices and facilitate quick searches for users by assigning them to policy destinations. Moreover, supervisors can create profiles to deploy different settings and preferences as well as add respective user details.

Addigy integrates with various third-party applications such as Watchman Monitoring, ConnectWise, DuoMobile, Autotask, IT Glue, Freshdesk, ScreenConnect, NoMAD, and more. Employees can collect device data to create custom facts and generate alerts for upcoming maintenance, system updates, or compliance violations.

Devices

Business size

S M L

Markets

Australia, Canada, Germany, United States

Supported Languages

English

Images

Addigy billing
Addigy dashboard
Addigy user support
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Addigy video
Addigy video
Addigy screenshot: Addigy billing Addigy screenshot: Addigy dashboard Addigy screenshot: Addigy user support

Features

Total features of Addigy: 83

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • App Management
  • Approval Process Control
  • Asset Management
  • Asset Tracking
  • Assignment Management
  • Audit Management
  • Authentication
  • Automatic Patch Deployment
  • Automatic Scans
  • Automatic User/Device Recognition
  • Billing & Invoicing
  • Capacity Management
  • Compliance Management
  • Compliance Tracking
  • Configuration Management
  • Content Management
  • Contract/License Management
  • Cost Tracking
  • Customization
  • Dashboard
  • Data Collection
  • Data Import/Export
  • Data Management
  • Deployment Management
  • Endpoint Management
  • Enrollments/Onboarding
  • Equipment Tracking
  • Event Logs
  • For MSPs
  • Forms Automation
  • IT Asset Management
  • IT Asset Tracking
  • Inventory Management
  • Inventory Tracking
  • Issue Auditing
  • Knowledge Management
  • License Management
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Device Management
  • Monitoring
  • Multi-Company
  • Multi-Location
  • Multiple User Accounts
  • Network Monitoring
  • Network Wide Management
  • Password Management
  • Patch Management
  • Patch Prioritisation
  • Patch Testing
  • Policy Management
  • Procurement Management
  • Real-time Alerts
  • Remediation Management
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Update / Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Requisition Management
  • Role-Based Permissions
  • Scheduling
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Software Management
  • Supplier Management
  • Support Ticket Management
  • Synchronization Scheduling
  • Third Party Integrations
  • Ticket Management
  • Two-Factor Authentication
  • Usage Tracking/Analytics
  • User Management
  • Vulnerability Scanning
  • Wireless Internet Access
  • Workflow Management

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Reviews

Overall rating

4,6 /5
(5)
Value for Money
4,7/5
Features
4,8/5
Ease of Use
4,2/5
Customer Support
4/5

Already have Addigy?

Software buyers need your help! Product reviews help the rest of us make great decisions.

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Showing 5 reviews of 5
Matt L.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Addigy - Mac Management with vision for future of PaaS and device impermanence

Reviewed on 2020/12/08

What a fantastic company to work with. Deep level knowledgeable professionals are on hand from lead...

What a fantastic company to work with. Deep level knowledgeable professionals are on hand from lead inception to 10 years down the road in partner relationships. I cannot name another organization that partners as deeply for our success as Addigy.

Pros

The overall structure is perfect. The company has deep connections inside apple and make MDM management near perfect. The authentication add ins and auth policies allow for seamless adoption of Azure AD across multi platform devices, Windows, Mac, iOS devices, etc. This allows for the executives of organizations whom often own the mac devices, to receive the same support and extensibility of automation as their windows brethren. Simply put it is well organized, well executed, and the vision is way in the future with things like deep PaaS integration and normalization of data so that reporting is universal!

Cons

Some of the hierarchal settings could use more work, as well as the UI filtering based on security roles. Other than that, most of the gripes are the scalability of the Apple policies themselves, which is actually a positive, in that Addigy does a great job managing some of the heavy handed policies from Apple. One example is the alerting that gets created each time apple updates their TOS. It doesn't scale well but no one does with that.

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great MDM Solution for Macs

Reviewed on 2019/04/30

We used Addigy for our small business (under 50 people) in several location. It allowed us to...

We used Addigy for our small business (under 50 people) in several location. It allowed us to manage many devices over several time zones before we were able to switch over to Managed IT.

Pros

We were able to deploy updates, software scripts, profiles & set up machines within minutes. Great visibility and charts that show you outstanding issues and how much you are saving when you close out issues. You can remote into computers or just look at user activity to see where they are using most RAM, what is freezing up, etc. You can set up alerts for KPs, out of date software, warranty ends, etc.

Cons

Sometimes global deployment doesn't hit initially and you may have to deploy a few times in order for it to "stick." I don't know if this is an issue with Addigy software or with the Mac OS. Greater visibility into what profiles have been installed on the machine would be great - currently it does not show you.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 51-200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Best solution for managing lots of Macs

Reviewed on 2018/01/22

saving time, keeping every machine up to date and compliant

saving time, keeping every machine up to date and compliant

Pros

It has saved us tons of time in deploying software, keeps all our machines up to date by pushing updates, and keeps security settings consistent across all 200+ of our Macs

Cons

Console can be confusing to navigate, lots of work still to do with making it more intuitive. CEO was very pushy while we where trialing it.

Response from Addigy

We are glad you find our deployment capabilities valuable. Expect large UI/UX advancements this year, we are very focused on refinement. Thank you again for your business, and be sure to continue providing ongoing feedback directly to us.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Jamf, what the crap is Jamf?!

Reviewed on 2018/11/20

Pros

Need to take control of your Apple devices? Don't want to spend six million dollars on Jamf and all its stuff? Go with Addigy! It's super awesome and provides all the great things that Jamf does but does it for a fraction of the cost and in an easy-to-use interface. Setting up is a breeze and management is just as simple. Addigy has been invaluable for us to gain some control over our Apple products. Highly recommend this one.

Cons

I have no cons about Addigy. I just wish I were slightly smarter and could dial up a script in no time flat like some of the Addigy boys can.

Granville L.
Overall rating
  • Industry: Computer & Network Security
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Great remote access product

Reviewed on 2019/12/09

Love this product! Use it every day and constantly learning more feature that it offers.

Love this product! Use it every day and constantly learning more feature that it offers.

Pros

This program has a ton of features! Can be as robust or as little as you need. Easy access to view, control and management remote devices.

Cons

Limited to Apple products. Also, keyboard shortcuts affect your Mac, not those who you are working on...such as Quit Application. It closes your remote session instead of whatever you might be working on in the session.

Showing 5 reviews of 5 Read all reviews

Addigy FAQs

Below are some frequently asked questions for Addigy.

Addigy offers the following pricing plans:

  • Starting from: US$6,00/month
  • Pricing model: Subscription
  • Free Trial: Available

A 14-day free trial is available for Addigy, after which the software remains free for the monitoring service. Paid plans start at $6 per device per month, increasing according to the number of devices. All of Addigy's packages include on-boarding and training. Managed service providers and educational institutions can request a personalized quote.

We do not have any information about Addigy features

Addigy has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Addigy supports the following languages:

English

Addigy supports the following devices:

iPhone (Mobile), iPad (Mobile)

Addigy integrates with the following applications:

Autotask PSA, ConnectWise Manage, Freshdesk, IT Glue, Zendesk

Addigy offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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