Addigy

Apple device management solution for Apple IT teams

4,5 /5 (4 reviews) Write a Review!

Addigy Overview

What is Addigy?

Addigy is a cloud-based platform designed to help IT teams for organizations of all sizes manage and maintain Mac and iOS devices. Key features include user group management, automated device enrollment, asset monitoring, usage tracking, and reporting.

The solution comes with multi-tenant tools that enable supervisors to track individual assets distributed across various locations and networks. Supervisors can create date-stamped logs for devices and record details such as last account activity, agent version, online/offline status, and more. Addigy includes a policy module, which lets administrators maintain a group of devices and facilitate quick searches for users by assigning them to policy destinations. Moreover, supervisors can create profiles to deploy different settings and preferences as well as add respective user details.

Addigy integrates with various third-party applications such as Watchman Monitoring, ConnectWise, DuoMobile, Autotask, IT Glue, Freshdesk, ScreenConnect, NoMAD, and more. Employees can collect device data to create custom facts and generate alerts for upcoming maintenance, system updates, or compliance violations.

Addigy Overview

Pricing

Starting from
US$6,00/month

Pricing options

Free Trial
Subscription
Value for money

A 14-day free trial is available for Addigy, after which the software remains free for the monitoring service. Paid plans start at $6 per device per month, increasing according to the number of devices. All of Addigy's packages include on-boarding and training. Managed service providers and educational institutions can request a personalized quote.


Addigy Features

Devices
Business size
S M L
Markets
United States, Canada, Australia, Germany
Supported Languages
English

Media

Addigy billing
Addigy dashboard
Addigy user support
Addigy video Addigy video Addigy screenshot: Addigy billing Addigy screenshot: Addigy dashboard Addigy screenshot: Addigy user support

Addigy Reviews

Addigy Reviews

Overall rating
4,5
/
5
Excellent
2

Very good
2

Average
0

Poor
0

Terrible
0

Value for Money
4,5
Features
4,8
Ease of Use
4
Customer Support
3,5
100% recommended this app
Verified Reviewer

Jamf, what the crap is Jamf?!


Verified Reviewer

Great MDM Solution for Macs

We used Addigy for our small business (under 50 people) in several location. It allowed us to manage many devices over several time zones before we were able to switch over to Managed IT.


Verified Reviewer

Best solution for managing lots of Macs

saving time, keeping every machine up to date and compliant


Granville L.

Great remote access product

Love this product! Use it every day and constantly learning more feature that it offers.


Verified Reviewer
Industry: Computer Software
Company size: 201-500 Employees

Jamf, what the crap is Jamf?!

Used Daily for 2+ years
Reviewed on 2018/11/20
Review Source: Capterra

Pros

Need to take control of your Apple devices? Don't want to spend six million dollars on Jamf and all its stuff? Go with Addigy! It's super awesome and provides all the great things that Jamf does but does it for a fraction of the cost and in an easy-to-use interface. Setting up is a breeze and management is just as simple. Addigy has been invaluable for us to gain some control over our Apple products. Highly recommend this one.

Cons

I have no cons about Addigy. I just wish I were slightly smarter and could dial up a script in no time flat like some of the Addigy boys can.

Rating breakdown

Ease of Use

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Marketing & Advertising
Company size: 11-50 Employees

Great MDM Solution for Macs

Used Daily for 1+ year
Reviewed on 2019/04/30
Review Source: Capterra

We used Addigy for our small business (under 50 people) in several location. It allowed us to manage many devices over several time zones before we were able to switch over to Managed IT.

Pros

We were able to deploy updates, software scripts, profiles & set up machines within minutes. Great visibility and charts that show you outstanding issues and how much you are saving when you close out issues. You can remote into computers or just look at user activity to see where they are using most RAM, what is freezing up, etc. You can set up alerts for KPs, out of date software, warranty ends, etc.

Cons

Sometimes global deployment doesn't hit initially and you may have to deploy a few times in order for it to "stick." I don't know if this is an issue with Addigy software or with the Mac OS. Greater visibility into what profiles have been installed on the machine would be great - currently it does not show you.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Verified Reviewer
Industry: Computer Software
Company size: 51-200 Employees

Best solution for managing lots of Macs

Used Weekly for 1+ year
Reviewed on 2018/01/22
Review Source: Capterra

saving time, keeping every machine up to date and compliant

Pros

It has saved us tons of time in deploying software, keeps all our machines up to date by pushing updates, and keeps security settings consistent across all 200+ of our Macs

Cons

Console can be confusing to navigate, lots of work still to do with making it more intuitive. CEO was very pushy while we where trialing it.

Response from Addigy

We are glad you find our deployment capabilities valuable. Expect large UI/UX advancements this year, we are very focused on refinement. Thank you again for your business, and be sure to continue providing ongoing feedback directly to us.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Granville L.
Industry: Computer & Network Security
Company size: 2-10 Employees

Great remote access product

Used Daily for 6-12 months
Reviewed on 2019/12/09
Review Source: Capterra

Love this product! Use it every day and constantly learning more feature that it offers.

Pros

This program has a ton of features! Can be as robust or as little as you need. Easy access to view, control and management remote devices.

Cons

Limited to Apple products. Also, keyboard shortcuts affect your Mac, not those who you are working on...such as Quit Application. It closes your remote session instead of whatever you might be working on in the session.

Rating breakdown

Ease of Use

Likelihood to recommend: 9.0/10

User recommendation
9/10
Based on 4 user ratings
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Addigy Pricing

Addigy Pricing

Starting from
US$6,00/month
Free Trial
Subscription
Value for money

A 14-day free trial is available for Addigy, after which the software remains free for the monitoring service. Paid plans start at $6 per device per month, increasing according to the number of devices. All of Addigy's packages include on-boarding and training. Managed service providers and educational institutions can request a personalized quote.

A 14-day free trial is available for Addigy, after which the software remains free for the monitoring service. Paid plans start at $6 per device per month, increasing according to the number of devices. All of Addigy's packages include on-boarding and training. Managed service providers and educational institutions can request a personalized quote.

Value for Money
4,5/5
Based on 4 user ratings
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Addigy Features

Addigy Features

API
Access Control
Activity Dashboard
Activity Tracking
Alerts / Escalation
Auditing
Automatic Notifications
Collaboration Tools
Compliance Management
Data Import/Export
Data Visualization
Drag & Drop Interface
Monitoring
Real Time Data
Real Time Monitoring
Reporting & Statistics
Search Functionality
Third Party Integration
User Management
Workflow Management
Features
4,8/5
Based on 4 user ratings
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Categories

Additional information for Addigy

Additional information for Addigy

Key features of Addigy

  • Automatic Device Recognition
  • Compliance Management
  • Dashboard
  • Deployment Management
  • Event Logs
  • Hardware Inventory
  • Inventory Management
  • Patch Management
  • Procurement Management
  • Remote Access
  • Remote Update / Installation
  • SLA Management
  • Scheduling
  • Self Service Portal
  • Software Inventory
  • Software Management
  • Synchronization Management
  • User Activity Monitoring
  • Vulnerability Scanning
  • Wireless Network Support

Addigy FAQs

Addigy FAQs

Below are some frequently asked questions for Addigy.

Q. What type of pricing plans does Addigy offer?

Addigy offers the following pricing plans:

Starting from: US$6,00/month

Pricing model: Subscription

Free Trial: Available

A 14-day free trial is available for Addigy, after which the software remains free for the monitoring service. Paid plans start at $6 per device per month, increasing according to the number of devices. All of Addigy's packages include on-boarding and training. Managed service providers and educational institutions can request a personalized quote.

Q. What are the main features of Addigy?

Addigy offers the following features:

  • Automatic Device Recognition
  • Compliance Management
  • Dashboard
  • Deployment Management
  • Event Logs
  • Hardware Inventory
  • Inventory Management
  • Patch Management
  • Procurement Management
  • Remote Access
  • Remote Update / Installation
  • SLA Management
  • Scheduling
  • Self Service Portal
  • Software Inventory
  • Software Management
  • Synchronization Management
  • User Activity Monitoring
  • Vulnerability Scanning
  • Wireless Network Support

Q. Who are the typical users of Addigy?

Addigy has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does Addigy support?

Addigy supports the following languages:

English

Q. What type of pricing plans does Addigy offer?

Addigy has the following pricing plans:

Subscription

Q. Does Addigy support mobile devices?

We do not have any information about what devices Addigy supports

Q. What other apps does Addigy integrate with?

Addigy integrates with the following applications:

Autotask, ConnectWise Manage, Freshdesk, IT Glue, ITBoost, Kaseya VSA, Zendesk

Q. What level of support does Addigy offer?

Addigy offers the following support options:

Phone Support, Online Support, Knowledge Base, Video Tutorials