About K-Now
K-Now is a cloud-based digital adoption platform, which assists aerospace, telecommunications, energy, utility, and hospitality businesses with adding context-sensitive user guidance to applications. Key features include feedback collection, campaign planning, user guide creation, and use-case analysis.
The K-Now platform enables administrators to determine user locations within applications and provides information, alerts, and guidance to help complete multiple operations. It allows teams to add stickers, toolkits, and information snippets to various elements on screens, as well as indicate step-by-step actions to complete specific operations within applications. Plus, information architects can create popups to display important messages in the form of push notifications.
K-Now comes with a campaign module, which enables managers to create content for one-time events, new feature launches, and user profiles, helping define publication schedules and release periods. The application manages the import and export of translations, allowing users to publish information in multiple languages, and users can collect customer feedback to measure the quality of user guides, walk throughs, and suggestions.
Pricing starting from:
N/A
- Free Trial
- Subscription
Devices
Business size
Markets
Supported Languages
Pricing starting from:
N/A
- Free Trial
- Subscription
Images
Features
Total features of K-Now: 22
- Activity Dashboard
- Activity Tracking
- Alerts / Escalation
- Analytics
- Automated Scheduling
- Campaign Planning
- Communication Management
- Content Management
- Custom Fields
- Custom Forms
- Customer Experience Management
- Design Management
- Feedback Collection
- Feedback Management
- Interactive Content
- Multi-Language
- Process Control
- Push Notifications
- Real Time Notifications
- Real Time Reporting
- Reporting & Statistics
- Surveys & Feedback
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Reviews
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Write a Review!- Industry: Aviation & Aerospace
- Company size: 10 000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Continuez
Reviewed on 2020/07/08
Excellente
Excellente
Pros
Le relationnel avec l equipe Knowmore, l ecoute et le coeur developpement
La simplicité de mise en œuvre
L aide apportee aux utilisateurs
Cons
Le système de plug in est parfois difficile à déployer en grande entreprise mondiale
- Industry: Telecommunications
- Company size: 10 000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Facilite la vie des utilisateurs
Reviewed on 2020/07/08
Pros
La facilité de mise en œuvre de nouveaux messages. La facilité d’installation de KnowMore sur une application. Le délai très court de mise en visibilité des messages.
Cons
Améliorer un peu l’ergonomie et les habilitations.
- Industry: Civil Engineering
- Company size: 10 000+ Employees
- Used Other for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
à recommander!
Reviewed on 2020/09/08
Pros
produit simple d'utilisation, équipes à l'écoute et faisant preuve de souplesse et de réactivité,
Cons
pas de point faible particulier, compte tenu des remontées
K-Now FAQs
Below are some frequently asked questions for K-Now.Q. What type of pricing plans does K-Now offer?
K-Now offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Not Available
Contact Knowmore for pricing details
Q. What are the main features of K-Now?
K-Now offers the following features:
- Multi-Language
- Surveys & Feedback
Q. Who are the typical users of K-Now?
K-Now has the following typical customers:
Small Business, Large Enterprises, Mid Size Business
Q. What languages does K-Now support?
K-Now supports the following languages:
English, French
Q. Does K-Now support mobile devices?
We do not have any information about what devices K-Now supports
Q. What other apps does K-Now integrate with?
We do not have any information about what integrations K-Now has
Q. What level of support does K-Now offer?
K-Now offers the following support options:
Online Support, Phone Support, Video Tutorials
Related categories
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