Chameleon

Product tour and survey creation for new user onboarding

About Chameleon

Chameleon is a digital adoption platform for building and publishing customizable product tours and surveys to aid with client website onboarding. Installation is carried out with low code requirements, or through integration with JS Snippet, a Google Tag Chrome extension, or Segment.

The platform provides a controllable user experience (UX) over the already existing interface that allows users to see what they are building in real time. The editor tool provides advanced styling options and custom cascading style sheets (CSS). Chameleon enables users to watch the creation of a tour or survey in real time, including a full preview and test option, before final publication. Editing and updating can be carried out at any point after publication.

Chameleon can measure and track the performance of a tour or survey through A/B testing, multi-variant testing and impact reporting. Analytics reports will identify what engages and converts users into leads through net promoter score (NPC) and customer satisfaction (CSAT) ratings, and sends the data to an already existing user stack through integrations with platforms such as Intercom, Hubspot, and Mixpanel. Tooltips can also be designed and managed within the Chameleon platform.

Pricing starting from:

US$279,00/month

  • Free Trial
  • Subscription

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Pricing starting from:

US$279,00/month

  • Free Trial
  • Subscription

Images

Chamelean modal example
Chameleon lightbox example
Chameleon sidebar example
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Chameleon video
Chameleon screenshot: Chamelean modal example Chameleon screenshot: Chameleon lightbox example Chameleon screenshot: Chameleon sidebar example

Features

Total features of Chameleon: 25

  • API
  • Analytics
  • Custom Forms
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Templates
  • Event Triggered Actions
  • Feedback Automation
  • Feedback Collection
  • Interactive Content
  • Multi-Language
  • Performance Metrics
  • Performance Reports
  • Permission Management
  • Real Time Updates
  • Search Functionality
  • Self Service Portal
  • Survey Management
  • Surveys & Feedback
  • Tagging
  • Third Party Integration
  • Visual Analytics
  • WYSIWYG Editor
  • Website Integration

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Reviews

Overall rating

4,2 /5
(6)
Value for Money
4/5
Features
4,3/5
Ease of Use
3,7/5
Customer Support
3,6/5

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Showing 5 reviews of 6
Crystal F.
Overall rating
  • Industry: Law Enforcement
  • Company size: 501-1 000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Chamaeleon review

Reviewed on 2020/01/11

Overall This product is very effective in inputting all data for each case making tickets setting...

Overall This product is very effective in inputting all data for each case making tickets setting up citations and overall general communication within the team

Pros

I like most about this product why is that it’s allowed for all officers to communicate on the platform and update cases on a daily basis as well as organize all data input

Cons

The least I like about it was some glitches in the system more editing tools as well as different upgrades to improve being more efficient timeframe with the effectiveness of the system

Verified Reviewer
Overall rating
  • Industry: Real Estate
  • Company size: 2-10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Who Knew Email Could Get So Complicated?

Reviewed on 2019/02/14

I'd hoped to integrate some animated gifs into some emails using the platform, but couldn't spend...

I'd hoped to integrate some animated gifs into some emails using the platform, but couldn't spend the amount of time needed to figure it out with the substantial learning curve. Big companies with dedicated graphic designers? YOU'LL LOVE THIS. Small business? Keep looking.

Pros

If you have a 90 minute block of time to sit down and really dig in using all the tools, you will end up with a very pro looking email or newsletter. As good as any you'll see in any inbox.

Cons

Who has 90 mins. for this, espsecially in light of the complex user interface? They provide templates, but navigating around the various elements is not intuitive at all. They could take a lesson from Canva and strip back the toolset so that users in their price range ($0-20/month i.e. solopreneurs and very small biz) could actually get something done. The interface looks like Adobe Photoshop! Too much.

Sarah H.
Overall rating
  • Company size: 51-200 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

We use Chameleon to set up in-app tours for new product releases on our software

Reviewed on 2017/12/20

Pros

I like all the different functionalities and how you can link to videos and links. The customizations of the messages are great as well.

Cons

It's kinda hard to use and a little frustrating when you need to be on the webpage the tour will be on. Also, I wish there was a way to hide the chameleon icon on the software.

Flora Z.
Overall rating
  • Industry: Government Administration
  • Company size: 5 001-10 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

review of Chameleon

Reviewed on 2019/11/22

All of users are satisfied with Chameleon that makes our work more effective and efficient.

All of users are satisfied with Chameleon that makes our work more effective and efficient.

Pros

Chameleon has the very strong tracking function for animals, kennel, license, field, clinic, donor, and etc. It is able to cover all our business flow.

Cons

Chameleon mapping is making us painful. Probably it is caused by our GIS data rather than the software itself.

Nicole M.
Overall rating
  • Industry: Hospitality
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Chameleon is great!

Reviewed on 2017/11/07

Pros

Very easy to use. Anytime we have questions or need some additional training customer service is always available and willing to help.

Showing 5 reviews of 6 Read all reviews

Chameleon FAQs

Below are some frequently asked questions for Chameleon.

Chameleon offers the following pricing plans:

  • Starting from: US$279,00/month
  • Pricing model: Subscription
  • Free Trial: Available

Monthly payments adjust based on monthly active users starting at $279/month. Custom payment plans available. Contact vendor for more information.

Chameleon offers the following features:

  • Multi-Language
  • Self Service Portal
  • Surveys & Feedback

Chameleon has the following typical customers:

Small Business, Large Enterprises, Freelancers, Mid Size Business

Chameleon supports the following languages:

English

We do not have any information about what devices Chameleon supports

Chameleon integrates with the following applications:

Customer.io, Google Analytics, Intercom, Kissmetrics, Mixpanel, Mixpanel, Segment, Stripe, Typeform, Wistia

Chameleon offers the following support options:

Phone Support, Video Tutorials, Knowledge Base

Related categories

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