Inline Manual
About Inline Manual
Inline Manual is a cloud-based digital adoption platform designed to help businesses improve customer engagement by creating engaging walkthroughs, tips or tutorials for users to complete tasks, and gain specific results across enterprise applications. It enables businesses to automatically display one-time messages for new users, communicate with returning users about new features/upcoming changes, and send personalized invitations and offers to key clients based on behavior.
Features of Inline Manual include a WYSIWYG editor, version control, export/import translations, feedback, tooltips, customizable branding, checklists, analytics, segmentation, and more. It allows enterprises to create custom launchers to display pop-up messages, walk-throughs, or trouble spots in the application. Additionally, businesses can use the feedback module to share NPS surveys with customers and gain responses to enhance their experience across the platform.
Inline Manual facilitates integration with several third-party applications including Google Analytics, Intercom, Kissmetrics, Marketo, Segment, Woopra, and Hoop Analytics. Users can customize the platform by adding animations, validation, widgets, popover fonts, and more.
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- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
lightweight, robust, dedicated staff
Reviewed on 2018/05/08
Pros
Staff was very helpful in set up and there were a lot of features that were helpful. The pop outs and things were easy to customize and exposed the html so it could be edited directly. super handy!
Cons
The interface both in the back end of the tool and front end editor was a bit unorganized and non traditional. Lots of settings were found in places that werent quite logical but can generally be found after some digging. We did experience some issues with minor bugs but staff was very responsive
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Perfect support
Reviewed on 2021/05/14
Simply great
Simply great
Pros
Unbelievably perfect, fast and precise support from IM staff, Tahnks a lot !!!
Cons
I have nothing so far, there are many features I haven´t discovered yet
- Industry: Building Materials
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
My software assistant
Reviewed on 2020/06/16
Pros
The best feature is the over the phone support available
Cons
Many issues with myob software that need constant rectification
Inline Manual FAQs
Below are some frequently asked questions for Inline Manual.Q. What type of pricing plans does Inline Manual offer?
Inline Manual offers the following pricing plans:
- Starting from: US$158.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Pricing is available on monthly subscriptions starting at $158 per month for 250 active users. Pricing depends on the number of active users up to $790 monthly for 50,000 users. Businesses with more than 50,000 active users can contact Inline Manual for a custom price quote.
Q. Who are the typical users of Inline Manual?
Inline Manual has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Inline Manual support?
Inline Manual supports the following languages:
English
Q. Does Inline Manual support mobile devices?
Inline Manual supports the following devices:
Q. What other apps does Inline Manual integrate with?
Inline Manual integrates with the following applications:
Drupal, Google Analytics 360, Intercom, Kissmetrics, Marketo Engage, Salesforce Sales Cloud, Segment, Woopra, WordPress
Q. What level of support does Inline Manual offer?
Inline Manual offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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