Inline Manual

Digital adoption platform facilitating customer engagement

About Inline Manual

Inline Manual is a cloud-based digital adoption platform designed to help businesses improve customer engagement by creating engaging walkthroughs, tips or tutorials for users to complete tasks, and gain specific results across enterprise applications. It enables businesses to automatically display one-time messages for new users, communicate with returning users about new features/upcoming changes, and send personalized invitations and offers to key clients based on behavior.

Features of Inline Manual include a WYSIWYG editor, version control, export/import translations, feedback, tooltips, customizable branding, checklists, analytics, segmentation, and more. It allows enterprises to create custom launchers to display pop-up messages, walk-throughs, or trouble spots in the application. Additionally, businesses can use the feedback module to share NPS surveys with customers and gain responses to enhance their experience across the platform.

Inline Manual facilitates integration with several third-party applications including Google Analytics, Intercom, Kissmetrics, Marketo, Segment, Woopra, and Hoop Analytics. Users can customize the platform by adding animations, validation, widgets, popover fonts, and more.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Images

Inline Manual one-time welcome messages
Inline Manual create automated launchers
Inline Manual analytics
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Inline Manual screenshot: Inline Manual one-time welcome messages Inline Manual screenshot: Inline Manual create automated launchers Inline Manual screenshot: Inline Manual analytics

Features

Total features of Inline Manual: 25

  • API
  • Action Management
  • Analytics
  • Communication Management
  • Content Management
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Data Import/Export
  • Engagement Analytics
  • Event Triggered Actions
  • Feedback Management
  • Interactive Content
  • Knowledge Base Management
  • Monitoring
  • Multi-Language
  • Multi-Location
  • Permission Management
  • Personalized Profiles
  • Surveys & Feedback
  • Third Party Integration
  • Version Control
  • WYSIWYG Editor
  • Widgets
  • Workflow Management

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Reviews

Overall rating

4 /5
(2)
Value for Money
5/5
Features
4/5
Ease of Use
3,5/5
Customer Support
5/5

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Showing 5 reviews of 2
Ang D.
Overall rating
  • Industry: Building Materials
  • Company size: 11-50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

My software assistant

Reviewed on 2020/06/16

Pros

The best feature is the over the phone support available

Cons

Many issues with myob software that need constant rectification

Verified Reviewer
Overall rating
  • Company size: 51-200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

lightweight, robust, dedicated staff

Reviewed on 2018/05/08

Pros

Staff was very helpful in set up and there were a lot of features that were helpful. The pop outs and things were easy to customize and exposed the html so it could be edited directly. super handy!

Cons

The interface both in the back end of the tool and front end editor was a bit unorganized and non traditional. Lots of settings were found in places that werent quite logical but can generally be found after some digging. We did experience some issues with minor bugs but staff was very responsive

Inline Manual FAQs

Below are some frequently asked questions for Inline Manual.

Inline Manual offers the following pricing plans:

  • Starting from: US$158,00/month
  • Pricing model: Subscription
  • Free Trial: Available

Pricing is available on monthly subscriptions starting at $158 per month for 250 active users. Pricing depends on the number of active users up to $790 monthly for 50,000 users. Businesses with more than 50,000 active users can contact Inline Manual for a custom price quote.

Inline Manual offers the following features:

  • Action Management
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Monitoring

Inline Manual has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Inline Manual supports the following languages:

English

We do not have any information about what devices Inline Manual supports

Inline Manual integrates with the following applications:

Drupal, Google Analytics, Intercom, Kissmetrics, Marketo Engage, Salesforce Sales Cloud, Segment, Woopra, Wordpress

Inline Manual offers the following support options:

Phone Support, Online Support, FAQs, Knowledge Base

Related categories

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