Innform

Learning management system (LMS) for hospitality businesses

About Innform

Innform is an award winning LMS that allows companies of all sizes to create, assign and automate learning for their employees.

Go live with engaging courses, in minutes. Build your own training material using videos, images, quizzes, SCORM, PDF, powerpoint and more! The Innform authoring tool also comes with interactive training elements such as tabs, accordions and reveal cards.

Thanks to Innform's learner-first design, learners can benefit from gamification and social learning features like leaderboards, badges and quiz challenges.

With Innform, there are no additional set up costs, support fees, or contracts. With Innform, you do not need to commit to a minimum number of users subscribed to your account. In addition, admins can cancel at any time.

Try Innform with hundreds of readymade integrations, or create you own using the Innform API.

Pricing starting from:

£1,00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Innform

Key benefits of Innform

• All your training material, in one place: Create courses with video, images, text or files. Set up quizzes with certification or upload SCORM.
• Go live quickly: Start training your learners instantly with easy to use authoring tools and powerful integrations.
• Award winning learner experience: Give modern learners the exciting learning experience they deserve, with gamification and discussion boards.
• Powerful, time-save admin and training tools: Make use of Learning paths, reporting tools, learner grouping, people management and authoring tools.
• Dedicated Support: Our team is here to give you personalized support within the hour. Join live webinars, watch our tutorials, or browse through our knowledge base
• Integrate Innform with your favourite tools: Connect Innform.io with the tools you already use to have all your learner’s progress in one place.
• Innform LMS is made for modern enterprises: Bring your teams together under one secure, supported,
and centralized Learning Management System.

Devices

Business size

S M L

Markets

Austria, Australia, Belgium, Brazil, Canada, Switzerland, China, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, Gibraltar, Greece, Croatia, Hungary, Indonesia, Ireland, Israel, Isle of Man, Iceland, Japan, Luxembourg, Monaco, Mexico, Netherlands, Norway, New Zealand, Poland, Portugal, Sweden, Singapore, United States

Supported Languages

English, French, German, Greek, Italian, Portuguese, Spanish

Pricing starting from:

£1,00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Innform

Images

Innform Software - Your learner's home screen
Innform Software - The Innform training area
Innform Software - Innform's gamification features
Innform Software - Innform performance tracking
Innform Software - Innform's authoring tool
View 6 more
Innform video
Innform Software - Your learner's home screen
Innform Software - The Innform training area
Innform Software - Innform's gamification features
Innform Software - Innform performance tracking
Innform Software - Innform's authoring tool

Features

Total features of Innform: 72

  • API
  • Academic/Education
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Assessment Management
  • Assignment Management
  • Asynchronous Learning
  • Blended Learning
  • Built-in Course Authoring
  • Built-in LMS
  • Certification & Licensing
  • Certification Tracking
  • Compliance Management
  • Compliance Tracking
  • Content Library
  • Content Management
  • Corporate/Business
  • Course Authoring
  • Course Management
  • Course Publishing
  • Course Tracking
  • Customizable Branding
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Drag & Drop
  • Email Reminders
  • Employee Onboarding
  • Employee Portal
  • Gamification
  • Gradebook
  • Interactive Content
  • Interactive Learning
  • Leaderboards
  • Learner Portal
  • Learning Management
  • Learning Paths/Tracks
  • Media Import
  • Mobile Access
  • Mobile Learning
  • Multi-Language
  • Performance Metrics
  • Progress Reports
  • Progress Tracking
  • Question Library
  • Quizzes
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SCORM Compliance
  • Self-Learning
  • Single Sign On
  • Skills Assessment
  • Student Portal
  • Surveys & Feedback
  • Tests/Assessments
  • Third Party Integrations
  • Training Management
  • User Management
  • Video Conferencing
  • Video Management
  • Video Streaming
  • Video Support
  • Virtual Classroom
  • eCommerce Management

Alternatives

SAP Litmos

4,2
#1 Alternative to Innform
SAP Litmos LMS is a cloud-based continuous learning suite built with learners' experience in mind to engage users with...

eloomi

4,6
#2 Alternative to Innform
eloomi combines learning management (LMS) and continuous performance management in a flexible cloud-based software...

Wisetail LMS

4,8
#3 Alternative to Innform
Wisetail's LMS is an award-winning eLearning platform. Our LMS gives companies the tools to build culture and drive...

CANVAS

4,5
#4 Alternative to Innform
The Canvas Learning Management Platform, built by Instructure, is the open, extensible learning management system that...

Reviews

Overall rating

4,7 /5
(10)
Value for Money
4,9/5
Features
4,3/5
Ease of Use
4,9/5
Customer Support
4,9/5

Already have Innform?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 10
Eva U.
Overall rating
  • Industry: Hospitality
  • Company size: 51-200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great easy to use e-learning platform for hospitality!

Reviewed on 2019/10/03

A great tool specialized in e-learning for hospitality. This replaced all our dropbox files &...

A great tool specialized in e-learning for hospitality. This replaced all our dropbox files & papers in the restaurants.

Pros

- Easy to use
- Ability to create your own content
- Great way to control if employees followed the manuals and procedures

Cons

- Not yet able to create folders in the back end to make a split between FOH - BOH procedures
- More letter types & sizes while creating own content
- More ready-made learning courses on fast-casual

Alternatives Considered

Wisetail LMS

Reasons for Switching to Innform

More interesting price wise and has a clear focus on hospitality

Response from Innform

Hey Eva, Thanks so much for taking the time to review Innform! It's great to read that you're getting a lot of value from the tool :)

It's indeed the case that we haven't yet implemented folders to help you organise custom content. This is in currently being developed and will be released soon! Thanks so much for the rest of the suggestions we're releasing 100 readymade video courses by the end of 2019, however we noted your request on 'fast-casual' topics.

To leave more feedback and requests, do reach out of us from the Innform help section.

Best,
Michael

Charlotte P.
Overall rating
  • Industry: Hospitality
  • Company size: 11-50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Innform LMS

Reviewed on 2021/03/01

Overall, really impressed with the software and the customer service team, who have always been...

Overall, really impressed with the software and the customer service team, who have always been really helpful and patient when I am having technical issues (I am not a technical person so this is much appreciated). The price is good and I can see this software being so helpful for training new staff as the business expands and opens new cafes.

Pros

The software is really simple and easy to use from both an admin and staff POV. It is really easy to create content, embed pictures/documents/videos, and track user completion. Staff are able to easily complete courses and they enjoy the quizzes. It makes staff training much simpler and easier, and reduces the need for lots of texts to group chats, buts of paper floating about in folders, and reduces mixed messaging to staff.

Cons

The only con is that it tends to glitch quite a lot. There are often glitches when I am creating content- just little things like a photo disappears when I try to move it, or occasionally content I have made will just delete itself. This doesn't happen often enough to stop me thinking the software is great, but it is a little annoying every now and then.
Staff also experience glitches occasionally, the most common complaint being that they have completed a training but the course hasn't switched from 'assigned' to 'completed', even when they have been through it a few times.

Response from Innform

Thank you very much for this review, Charlotte! We are very pleased to hear that you and your learners find Innform simple to use this is one of our key objectives!

I am sorry to hear that you've experienced some glitches. Innform is an evolving product therefore improvements are being implemented on a weekly basis. Your feedback is of great help for us, so we will take extra care on this point.

The Innform support team will be in touch to look into these issues for you.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10 000+ Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Modern LMS, very user friendly, great support team and cost effective.

Reviewed on 2020/10/19

Pros

The software is very user friendly and very cost effective. Very easy to make your courses look engaging and easy to integrate videos, pictures and quizzes within courses.

Cons

Lacks basic functionalities such as GIF integration within the module creations. Additionally, the receptiveness of the website is sometimes lagging or non responsive.

Alternatives Considered

CANVAS

Response from Innform

Thank you very much for this review! :) We're delighted to hear that you find Innform easy to use. We take special care in refining the tool week on week with new feature updates and improvements to the user experience. Our team has taken note of the functionalities that you feel are lacking in the product and these are now added to our list of considerations! Thanks again and I hope that you keep enjoying Innform :)

Marina S.
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

User friendly tool, really helpful for L&D areas!

Reviewed on 2021/03/18

Innform does not only meet our expetations but exceeds them. It's a really good tool for L&D areas...

Innform does not only meet our expetations but exceeds them. It's a really good tool for L&D areas that are looking for an easy to use LMS.

Pros

Innform is really easy to use and it has a nice design so learners can enjoy a great learning experience. Innform team is always developing new features that are on the cutting edge of learning platforms, such as gamification. Also, the support team is great and we always find the help we need.

Cons

We may lack some reports, like user learning history report. There are also some translation issues, but this is being constantly fixed :-).

Alternatives Considered

eloomi and SAP Litmos
Michael D.
Overall rating
  • Industry: Hospitality
  • Company size: 201-500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Customer Experience combined with exceptional Product Value

Reviewed on 2019/11/07

Learning and development is a challenge for the hospitality industry – people come and go at a high...

Learning and development is a challenge for the hospitality industry – people come and go at a high rate, they speak different languages and many of the mare working in the industry for the first time. It takes time and energy to train new recruits around important skills like customer service and management. We needed a tool that can provide great LMS features but also a library of courses that we could simply 'turn on' and assign to our employees from day 1. This is possible with Innform, and they release new courses every week which is helpful to us and exciting for our learners!

Pros

We are able to organise our company by the different properties we manage, and the different groups within each property. We're able to assign an admin to each group and then overlook the whole operation with a brids eye view. It's wonderful to finally be able to do that with thousands of employees. Innform works great on all devices and the company is really quick to support us and return our calls.

Cons

Not many complaints – although it would be great if our employees can do their learning offline.

Response from Innform

Thank you for this review Michael! We're delighted to see you've been having such a positive experience with Innform.

We noted your feedback regarding the possibility of offline learning. This has been added to our list of considerations for 2020 we value these contributions and are always happy to hear ideas on how we can further improve our product.

Thank you,
Michael, Co-founder

Showing 5 reviews of 10 Read all reviews

Innform FAQs

Below are some frequently asked questions for Innform.

Innform offers the following pricing plans:

  • Starting from: £1,00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Innform is offered in three different product plans. Customers are billed for every active user monthly, or annually based on the product plan they choose. With Innform volume discounts, customers can pay up to 52% less per user, as they increase the number of active users on the platform. There is a further 10% discount applied to the cost per active user when customers opt for annual billing. There are no additional fees for implantation or support.

Innform has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000

Innform supports the following languages:

English, French, German, Greek, Italian, Portuguese, Spanish

Innform supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Innform integrates with the following applications:

BambooHR, Dropbox Business, Gmail, Google Calendar, Google Drive, Google Sheets, Google Slides, LinkedIn for Business, Microsoft Teams, Salesforce Platform, Slack, Trello, Typeform, Yammer, ZoomScheduler

Innform offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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