Art Center Canvas
Art Center Canvas
About Art Center Canvas
Art Center Canvas is a cloud-based solution that assists art and music education centers with registration and membership management. Key features include lesson scheduling, payment processing, event ticketing, customer relationship management, and a point of sale.
The Art Center Canvas platform enables administrators to set up classes based on parameters such as program type, experience level, tuition, member pricing, class size, pay rates, and dates. Its scheduling tool helps users configure lessons on a weekly basis, assign locations based on room availability, and define holidays or blackout dates. Plus, the POS (point of sale) functionality allows employees to process payments via barcode scanners and credit card readers, post fees to individual accounts, and keep track of sales.
Art Center Canvas allows managers to create events, sell tickets online, maintain attendance sheets, and save attendee details. It integrates with third-party applications such as Boomerang and Tableau, in order to streamline donor management and generate data visualizations. Users can generate reports on metrics such as registrations, financial sales, transactions, and more.
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- Industry: Arts & Crafts
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A Partner in our Success
Reviewed on 2025/01/08
We have used Art Center Canvas for over 10 years and continue to feel that it is the best software...
We have used Art Center Canvas for over 10 years and continue to feel that it is the best software for us and our operations. Art Center Canvas is a partner in our success.
Pros
This software is easy to use on the outward facing side for our students/customers who register for our classes; this has helped us secure additional income.
Software has easily handled days with very high volume of sales. All of our annual registration launch days with Art Center Canvas have been successful.
We have a fairly complicated product with many add-ons so we have appreciated and utilized their customization.
Presentation of our classes is clear and has an attractive styling/design.
Client records track both program registrations and donations which is ideal for development staff.
Affordable pricing.
New staff can quickly pick up how to use this software; no need to fly to a training center for a week of training.
Art Center Canvas continues to add new features and functionality like gift certificates.
Staff have always been friendly and willing to help.
Cons
Can't think of anything; certainly no software is 100% perfect so we simply submit work orders for items that need adjustment.
- Industry: Arts & Crafts
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best investment for our nonprofit arts organization!
Reviewed on 2019/08/01
"Excellent response" and "solution-driven" are terms that describe our aggregate experience with...
"Excellent response" and "solution-driven" are terms that describe our aggregate experience with ACC staff and developers. Oregon Society of Artists is unique in the way it handles class and workshop registrations, exhibit entries, and instructor compensation, so it has been necessary for the software to be adapted to our needs by discovering/implementing many "unique-to-us" business rules. There have been moments along the way that were frustrating for us and for ACC's people, but ultimately we've found ACC staff and developers to be good partners who are responsive to our needs and willing to find solutions that really work for us.
Pros
Art Center Canvas (ACC) successfully addresses the complex needs of Oregon Society of Artists, with the most significant impact being the enormous reduction of daily staff hours spent on registrations for classes and workshops and entries for exhibits.
Cons
Depending upon a user's level of experience or comfort learning/navigating within new software, some may find the interface to be non-intuitive. In our office we've found that the learning curve can be quite steep for some key users.
Alternatives Considered
ProClassReasons for Switching to Art Center Canvas
Affordability was the key factor. We are a 93-year-old regional arts nonprofit going through what is most likely the most critical growth period in our history. Our current budget is very tight and we needed to change the way we were doing business in order to keep up with our intense growth in programming and development needs. Art Center Canvas was able to deliver big, necessary solutions to change the way we do business, and did so at a very reasonable price point we could afford.Response from Raven Commerce Systems
Thank you so much for the valuable feedback! We will step up our game in terms of training for all levels of computer literacy. We will be making more short videos in addition to the live interactive online training sessions.
- Industry: Museums & Institutions
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Over promised; under delivered
Reviewed on 2019/06/30
This company seems to forget that the client is the customer. Phone calls, emails are responded to...
This company seems to forget that the client is the customer. Phone calls, emails are responded to with what we perceive as aggression and a feeling that we have been an annoyance. (However, I will note that the company reps have been quick to respond during urgent issues, even if outside of business hours.) Never have we felt that they had our (the customer) interest at heart.
While not the most costly product, the price is paid in huge staff hours trying to create and learn workarounds to overcome the MANY challenges presented by this over promised product.
Pros
Originally, we were sold on the suggestion that we could customize reporting. However, in reality, this customization temptation results in too many options without clarity then landing with conflicting data in the reports.
Cons
It is not intuitive at all. Whether as an employee user or a for our members and students, the functionality of the product is confusing at best. Our longest tenured employees still regularly stumble upon confusing action, reports, etc. The learning curve is so long that there is no mastering the product.
Response from Raven Commerce Systems
Krasl has been a valued customer for 6 years, and their custom reporting needs are important to us. We integrate with a number of reporting solutions. Recently in March of this year, we added JReport as an integrated report engine and provided live training. We also continue to offer Tableau as a premium add-on. Not every client elects to use these advanced reporting tools. We have always filled the gap by customizing reports or building new reports to meet a center's requirements with little or no additional charge.
It is difficult to hear that we don't support Krasl's interests. We recently spent several weeks (at no charge) working with Krasl to help resolve an issue they had with a third-party developer that was impacting their custom website. Those interactions were often by phone, and we thought cordial and informative. At the end, Krasl expressed their gratitude for our helpfulness when their third-party developer would not help.
- Industry: Apparel & Fashion
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I like Canvas because it's a very practical application to use.
Reviewed on 2023/01/05
I use Canvas puase daily because it facilitates my posting and planning during my work, I highly...
I use Canvas puase daily because it facilitates my posting and planning during my work, I highly recommend it.
Pros
I really liked the practicality and tools of use that it offers us for free.
Cons
I would like some options that are available to be free, as the best images are paid.
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The Clay Studio review
Reviewed on 2019/09/09
We have relied upon Art Center Canvas (ACC) for online class registrations, ticketing, membership...
We have relied upon Art Center Canvas (ACC) for online class registrations, ticketing, membership and donor development for more than 6 years. Over that time ACC has added features and functionality that responded to our growing needs to reach our community of students, artists and ceramic enthusiasts. Our ability to provide input on new features and suggest improvements to streamline our operations has helped us to scale our operations with our growth. In 2018, we made the decision to improve our online shopping of ceramic artwork from nearly 150 artists across the U.S. We shopped around for software that could effectively process online gallery sales. ACC and their support team was our best option. We trust ACC's level of support and responsiveness to our center's needs. It was a major project with considerable team work among our web developers, ACC and staff. We are proud of our online showcase of the art and craft of clay with the seamless online processing from ACC.
Pros
I like having all of the data and account history in one place. We have multiple programs and enter point to our organization and it is great to see how individuals are interacting with our organization and easy to track.
Cons
The software has a few glitches when using a Mac computer but is continually improving.
Response from Raven Commerce Systems
Thank you so much for your endorsement! Yes, we are continuing to make improvements to the Art Center Canvas platform to remain full-featured and easy to use.
Art Center Canvas FAQs
Below are some frequently asked questions for Art Center Canvas.Q. What type of pricing plans does Art Center Canvas offer?
Art Center Canvas offers the following pricing plans:
- Starting from: US$550.00/month
- Pricing model: Subscription
- Free Trial: Not Available
All-In-One Price, No Matter How Many Members Are in Your Organization
Q. Who are the typical users of Art Center Canvas?
Art Center Canvas has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Art Center Canvas support?
Art Center Canvas supports the following languages:
English
Q. Does Art Center Canvas support mobile devices?
Art Center Canvas supports the following devices:
Q. What other apps does Art Center Canvas integrate with?
Art Center Canvas integrates with the following applications:
Bloomerang, Constant Contact, Mailchimp, QuickBooks Online Advanced, Tableau
Q. What level of support does Art Center Canvas offer?
Art Center Canvas offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Chat
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