Art Center Canvas

Registration and membership management for education centers

About Art Center Canvas

Art Center Canvas is a cloud-based solution that assists art and music education centers with registration and membership management. Key features include lesson scheduling, payment processing, event ticketing, customer relationship management, and a point of sale.

The Art Center Canvas platform enables administrators to set up classes based on parameters such as program type, experience level, tuition, member pricing, class size, pay rates, and dates. Its scheduling tool helps users configure lessons on a weekly basis, assign locations based on room availability, and define holidays or blackout dates. Plus, the POS (point of sale) functionality allows employees to process payments via barcode scanners and credit card readers, post fees to individual accounts, and keep track of sales.

Art Center Canvas allows managers to create events, sell tickets online, maintain attendance sheets, and save attendee details. It integrates with third-party applications such as Boomerang and Tableau, in order to streamline donor management and generate data visualizations. Users can generate reports on metrics such as registrations, financial sales, transactions, and more.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Images

Art Center Canvas lesson scheduler
Art Center Canvas donor management
Art Center Canvas new member registration
Are Center Canvas POS
Art Center Canvas CRM dashboard
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Art Center Canvas video
Art Center Canvas screenshot: Art Center Canvas lesson scheduler Art Center Canvas screenshot: Art Center Canvas donor management Art Center Canvas screenshot: Art Center Canvas new member registration Art Center Canvas screenshot: Are Center Canvas POS Art Center Canvas screenshot: Art Center Canvas CRM dashboard

Features

Total features of Art Center Canvas: 34

  • ACH Payment Processing
  • Activity Dashboard
  • Analytics
  • Attendance Management
  • Attendance Tracking
  • Calendar Management
  • Class Scheduling
  • Commission Calculations
  • Communication Management
  • Customizable Branding
  • Discount Management
  • Drag & Drop Interface
  • Email Templates
  • Enrollment Management
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Inventory Management
  • Inventory Tracking
  • Multiple User Accounts
  • POS Integration
  • Product Catalog
  • Registration Management
  • Reminders
  • Role-Based Permissions
  • Room Booking
  • Rules-Based Workflow
  • Sales Analytics
  • Sales Tracking
  • Scheduling
  • Student Management
  • Timeline Management
  • Transaction History
  • Visitor Registration

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Reviews

Overall rating

4 /5
(10)
Value for Money
4,3/5
Features
4,1/5
Ease of Use
4/5
Customer Support
4,1/5

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Showing 5 reviews of 10
Martha N.
Overall rating
  • Industry: Arts & Crafts
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The best investment for our nonprofit arts organization!

Reviewed on 2019/08/01

"Excellent response" and "solution-driven" are terms that describe our aggregate experience with...

"Excellent response" and "solution-driven" are terms that describe our aggregate experience with ACC staff and developers. Oregon Society of Artists is unique in the way it handles class and workshop registrations, exhibit entries, and instructor compensation, so it has been necessary for the software to be adapted to our needs by discovering/implementing many "unique-to-us" business rules. There have been moments along the way that were frustrating for us and for ACC's people, but ultimately we've found ACC staff and developers to be good partners who are responsive to our needs and willing to find solutions that really work for us.

Pros

Art Center Canvas (ACC) successfully addresses the complex needs of Oregon Society of Artists, with the most significant impact being the enormous reduction of daily staff hours spent on registrations for classes and workshops and entries for exhibits.

Cons

Depending upon a user's level of experience or comfort learning/navigating within new software, some may find the interface to be non-intuitive. In our office we've found that the learning curve can be quite steep for some key users.

Response from Raven Commerce Systems

Thank you so much for the valuable feedback! We will step up our game in terms of training for all levels of computer literacy. We will be making more short videos in addition to the live interactive online training sessions.

Jennifer M.
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The Clay Studio review

Reviewed on 2019/09/09

We have relied upon Art Center Canvas (ACC) for online class registrations, ticketing, membership...

We have relied upon Art Center Canvas (ACC) for online class registrations, ticketing, membership and donor development for more than 6 years. Over that time ACC has added features and functionality that responded to our growing needs to reach our community of students, artists and ceramic enthusiasts. Our ability to provide input on new features and suggest improvements to streamline our operations has helped us to scale our operations with our growth. In 2018, we made the decision to improve our online shopping of ceramic artwork from nearly 150 artists across the U.S. We shopped around for software that could effectively process online gallery sales. ACC and their support team was our best option. We trust ACC's level of support and responsiveness to our center's needs. It was a major project with considerable team work among our web developers, ACC and staff. We are proud of our online showcase of the art and craft of clay with the seamless online processing from ACC.

Pros

I like having all of the data and account history in one place. We have multiple programs and enter point to our organization and it is great to see how individuals are interacting with our organization and easy to track.

Cons

The software has a few glitches when using a Mac computer but is continually improving.

Response from Raven Commerce Systems

Thank you so much for your endorsement! Yes, we are continuing to make improvements to the Art Center Canvas platform to remain full-featured and easy to use.

Julia G.
Overall rating
  • Industry: Museums & Institutions
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Over promised; under delivered

Reviewed on 2019/06/30

This company seems to forget that the client is the customer. Phone calls, emails are responded to...

This company seems to forget that the client is the customer. Phone calls, emails are responded to with what we perceive as aggression and a feeling that we have been an annoyance. (However, I will note that the company reps have been quick to respond during urgent issues, even if outside of business hours.) Never have we felt that they had our (the customer) interest at heart.

While not the most costly product, the price is paid in huge staff hours trying to create and learn workarounds to overcome the MANY challenges presented by this over promised product.

Pros

Originally, we were sold on the suggestion that we could customize reporting. However, in reality, this customization temptation results in too many options without clarity then landing with conflicting data in the reports.

Cons

It is not intuitive at all. Whether as an employee user or a for our members and students, the functionality of the product is confusing at best. Our longest tenured employees still regularly stumble upon confusing action, reports, etc. The learning curve is so long that there is no mastering the product.

Response from Raven Commerce Systems

Krasl has been a valued customer for 6 years, and their custom reporting needs are important to us. We integrate with a number of reporting solutions. Recently in March of this year, we added JReport as an integrated report engine and provided live training. We also continue to offer Tableau as a premium add-on. Not every client elects to use these advanced reporting tools. We have always filled the gap by customizing reports or building new reports to meet a center's requirements with little or no additional charge.
It is difficult to hear that we don't support Krasl's interests. We recently spent several weeks (at no charge) working with Krasl to help resolve an issue they had with a third-party developer that was impacting their custom website. Those interactions were often by phone, and we thought cordial and informative. At the end, Krasl expressed their gratitude for our helpfulness when their third-party developer would not help.

Kahra B.
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Responsive

Reviewed on 2019/07/01

Good - they are responsive and working to improve their offerings routinely. Admittedly, I am new...

Good - they are responsive and working to improve their offerings routinely. Admittedly, I am new to ACC so am not entirely proficient in its functionalities, however, I am hoping their responsiveness is indiciative of improvements being made to the software.

Pros

The customer support is excellent - I routinely receive very timely assistance with issues reported. This software covers a great breadth of functionality from class registration to exhibition registration to ticket sales.

Cons

There appear to be frequent glitches in the software that require customer support.

Response from Raven Commerce Systems

Thank you for your feedback, we appreciate your comments and shared your satisfaction with our customer support with the team it made our day! We are passionate about what we do, and committed to giving you and all our customers the best tool to enable their business and pursuits. As to the glitches, we're constantly upgrading, and hopefully you'll find that our newer versions are free of issues we have increased the pace of upgrades in the past months. We are working hard to improve communications and training by adding "What's New" articles and video training clips as quick refreshers on new and existing features.

Maria T.
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The most customizable I've ever seen.

Reviewed on 2019/07/09

My overall experience with with Art Center Canvas has been very positive. The creator and support...

My overall experience with with Art Center Canvas has been very positive. The creator and support staff have always been receptive any issues, new ideas and changes that have come along through the course of the ever changing needs of our community art center.

Pros

The flexibilty of use and the sheer volume of features that it is capable of handling.

Cons

It's not always the most forgiving in fixing mistakes of human error

Response from Raven Commerce Systems

Thank you so much for your endorsement of Art Center Canvas! We are most grateful that you appreciate the responsiveness of our IT team to your concerns and new ideas. We are always striving for a balance between flexibility and reliability, so please continue to provide feedback on your use of the platform.

Showing 5 reviews of 10 Read all reviews

Art Center Canvas FAQs

Below are some frequently asked questions for Art Center Canvas.

Art Center Canvas offers the following pricing plans:

  • Starting from: US$395,00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Art Center Canvas offers a “Classic Basic” version which costs $395 per month and includes all basic features. The “Art Center Pro” version costs $495 per month and offers advanced features such as membership management and event ticketing. The “Music Center Pro” version comes with a full suite of features including lesson calendars and workshop scheduling and costs $675 per month. Businesses can purchase add-on features including donor management, exhibit management, and craft fair management and studio access for party or event rentals.

Art Center Canvas offers the following features:

  • Calendar Management
  • Scheduling
  • Student Management

Art Center Canvas has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Art Center Canvas supports the following languages:

English

We do not have any information about what devices Art Center Canvas supports

Art Center Canvas integrates with the following applications:

Bloomerang, Constant Contact, Mailchimp, QuickBooks Online Advanced, Tableau

Art Center Canvas offers the following support options:

Phone Support, Online Support, FAQs, Video Tutorials

Related categories

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