Citadel Team

Internal communications and collaboration platform

5 /5 (1 review) Write a Review!

Citadel Team Overview

What is Citadel Team?

Citadel Team is a cloud-based internal communications solution that helps businesses of all sizes improve team collaboration via chats, voice calls, and video conferences. The centralized platform enables managers to grant access permissions to specific users, create multiple groups, and share photos, videos, and documents with colleagues, streamlining workflows across the organization.

Citadel Team allows enterprises to secure business communication with data encryption and sort through interactions to find specific results using the search functionality. Employees can create individual user profiles with work email addresses and send private or group messages to team members. Plus, managers can organize groups into various rooms based on projects, teams, or communities to maintain compliance.

Citadel Team enables organizations to store contact numbers in a built-in database, sort contacts using accented initials, and identify internal members and external teams with personalized icons. The solution provides users with tools to accept or decline chat invitations and mark important messages as favorites.

Citadel Team Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Free
Subscription
Value for money

Contact Thales SIX GTS for pricing details.


Citadel Team Features

Devices
Business size
S M L
Markets
United States, Germany
Supported Languages
English, French

Media

Citadel Team authentication
Citadel Team share location
Citadel Team secure calls
Citadel Team messages
Citadel Team share files
Citadel Team video Citadel Team video Citadel Team screenshot: Citadel Team authentication Citadel Team screenshot: Citadel Team share location Citadel Team screenshot: Citadel Team secure calls Citadel Team screenshot: Citadel Team messages Citadel Team screenshot: Citadel Team share files

Citadel Team Reviews

Citadel Team Reviews

Overall rating
5
/
5
Excellent
1

Very good
0

Average
0

Poor
0

Terrible
0

Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
100% recommended this app
Marie-reine M.

A great messaging app !

As I said above, Citadel is quite great to work with my co-workers.
We don't really use e-mails between us anymore and we share heavy files with Citadel.
Our exchanges are faster and my mailbox is less crowded.
I enjoy this software and I would recommend.


Marie-reine M.
Industry: Food & Beverages
Company size: 10 000+ Employees

A great messaging app !

Used Daily for 1-5 months
Reviewed on 2019/11/13
Review Source: Capterra

As I said above, Citadel is quite great to work with my co-workers.
We don't really use e-mails between us anymore and we share heavy files with Citadel.
Our exchanges are faster and my mailbox is less crowded.
I enjoy this software and I would recommend.

Pros

Citadel Team is quite easy to use. It's like a 'whatsapp' but safer. It is really intuitive !
I only use it with my team to coordinate our work. We can easily share and store heavy files (that can't be shared by e-mail). I can preview files on my phone, which is quite convenient.
I also really appreciate the fact that I can use Citadel on several phones AND on my computers at the same time. Synchronisation is very fast !
The web version is really great !

Cons

Citadel Team is really great but if I have to highlight something that I do not really appreciate, it would be the fact that sometimes it can take a bit time to synchronise with each device I'm working on.
But I guess it depends of the wifi!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

User recommendation
8/10
Based on 1 user ratings
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Citadel Team Pricing

Citadel Team Pricing

Starting from
N/A
Free Trial
Free
Subscription
Value for money

Contact Thales SIX GTS for pricing details.

Contact Thales SIX GTS for pricing details.

Value for Money
5/5
Based on 1 user ratings
Compare value for money rating with alternatives
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Citadel Team Features

Citadel Team Features

API
Activity Dashboard
Automatic Notifications
Call Monitoring
Call Recording
Call Routing
Call Transfer
Caller ID
Chat
Collaboration Tools
Communication Management
Conferencing
Contact Management
Customizable Branding
Instant Messaging
Real Time Reporting
Reporting & Statistics
Third Party Integration
Video Conferencing
Voice Mail
Features
5/5
Based on 1 user ratings
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Categories

Additional information for Citadel Team

Additional information for Citadel Team

Key features of Citadel Team

  • Auto-Responders
  • Blogs
  • Contact Management
  • Content Management
  • Document Management
  • Incident Management
  • Messaging
  • Mobile Access
  • Project Management
  • Push Notifications
  • Task Management
  • Third Party Integration
  • Video Conferencing
  • Workflow Management

Citadel Team FAQs

Citadel Team FAQs

Below are some frequently asked questions for Citadel Team.

Q. What type of pricing plans does Citadel Team offer?

Citadel Team offers the following pricing plans:

Pricing model: Free, Subscription

Free Trial: Not Available

Contact Thales SIX GTS for pricing details.

Q. What are the main features of Citadel Team?

Citadel Team offers the following features:

  • Auto-Responders
  • Blogs
  • Contact Management
  • Content Management
  • Document Management
  • Incident Management
  • Messaging
  • Mobile Access
  • Project Management
  • Push Notifications
  • Task Management
  • Third Party Integration
  • Video Conferencing
  • Workflow Management

Q. Who are the typical users of Citadel Team?

Citadel Team has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does Citadel Team support?

Citadel Team supports the following languages:

English, French

Q. What type of pricing plans does Citadel Team offer?

Citadel Team has the following pricing plans:

Free, Subscription

Q. Does Citadel Team support mobile devices?

Citadel Team supports the following devices:

Android, iPhone, iPad

Q. What other apps does Citadel Team integrate with?

We do not have any information about what integrations Citadel Team has

Q. What level of support does Citadel Team offer?

Citadel Team offers the following support options:

Phone Support, Online Support