About Citadel Team

Citadel Team is a cloud-based internal communications solution that helps businesses of all sizes improve team collaboration via chats, voice calls, and video conferences. The centralized platform enables managers to grant access permissions to specific users, create multiple groups, and share photos, videos, and documents with colleagues, streamlining workflows across the organization.

Citadel Team allows enterprises to secure business communication with data encryption and sort through interactions to find specific results using the search functionality. Employees can create individual user profiles with work email addresses and send private or group messages to team members. Plus, managers can organize groups into various rooms based on projects, teams, or communities to maintain compliance.

Citadel Team enables organizations to store contact numbers in a built-in database, sort contacts using accented initials, and identify internal members and external teams with personalized icons. The solution provides users with tools to accept or decline chat invitations and mark important messages as favorites.


Business size



Germany, United States

Supported Languages

English, French


Citadel Team authentication
Citadel Team share location
Citadel Team secure calls
Citadel Team messages
Citadel Team share files
View 6 more
Citadel Team video
Citadel Team video
Citadel Team screenshot: Citadel Team authentication Citadel Team screenshot: Citadel Team share location Citadel Team screenshot: Citadel Team secure calls Citadel Team screenshot: Citadel Team messages Citadel Team screenshot: Citadel Team share files


Total features of Citadel Team: 45

  • API
  • Access Controls/Permissions
  • Activity/News Feed
  • Alerts/Notifications
  • Audio / Video Conferencing
  • Auto-Responders
  • Blogs
  • Call List Management
  • Call Routing
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Conferencing
  • Contact Database
  • Contact Management
  • Content Management
  • Document Management
  • Drag & Drop
  • Employee Database
  • Employee Directory
  • Endpoint Management
  • File Sharing
  • File Transfer
  • Geotargeting
  • Incident Management
  • Knowledge Management
  • Live Chat
  • Mobile Access
  • Project Management
  • Push Notifications
  • Real-Time Chat
  • Role-Based Permissions
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Task Management
  • Third Party Integrations
  • Tokenization
  • Transcripts/Chat History
  • Unified Communications
  • Video Conferencing
  • Whitelisting/Blacklisting
  • Workflow Management



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Overall rating

5 /5
Value for Money
Ease of Use
Customer Support

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Showing 1 review
Marie-reine M.
Overall rating
  • Industry: Food & Beverages
  • Company size: 10 000+ Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

A great messaging app !

Reviewed on 2019/11/13

As I said above, Citadel is quite great to work with my co-workers.
We don't really use e-mails...

As I said above, Citadel is quite great to work with my co-workers.
We don't really use e-mails between us anymore and we share heavy files with Citadel.
Our exchanges are faster and my mailbox is less crowded.
I enjoy this software and I would recommend.


Citadel Team is quite easy to use. It's like a 'whatsapp' but safer. It is really intuitive !
I only use it with my team to coordinate our work. We can easily share and store heavy files (that can't be shared by e-mail). I can preview files on my phone, which is quite convenient.
I also really appreciate the fact that I can use Citadel on several phones AND on my computers at the same time. Synchronisation is very fast !
The web version is really great !


Citadel Team is really great but if I have to highlight something that I do not really appreciate, it would be the fact that sometimes it can take a bit time to synchronise with each device I'm working on.
But I guess it depends of the wifi!

Citadel Team FAQs

Below are some frequently asked questions for Citadel Team.

Citadel Team offers the following pricing plans:

  • Pricing model: Free, Subscription
  • Free Trial: Available

Contact Thales SIX GTS for pricing details.

We do not have any information about Citadel Team features

Citadel Team has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Citadel Team supports the following languages:

English, French

Citadel Team supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Citadel Team has

Citadel Team offers the following support options:

Email/Help Desk, Phone Support, 24/7 (Live rep)

Related categories

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