RESMARK
About RESMARK
RESMARK is a robust reservation management solution that assists activity, event, and tour managers with bookings and reservations. Key features include integrated digital waivers, automated emails, CRM, distribution management, marketing, custom forms, lead generation, and reporting.
RESMARK enables administrators to collect leads from multiple channels using custom forms, import leads into the database, and run customizable follow-up email campaigns at scheduled intervals. It allows managers to create date-based products, define per-unit availability, and modify rosters. Plus, team members can set ticket prices for various price tiers, create price categories for multiple sales channels, and define payment settings per tour.
RESMARK allows businesses to create a custom website to sell multiple tours, and brands can add logos, business information, images, and color themes to the site. Tour managers can create pre-tour policy forms and collect acknowledgements and acceptances from customers. RESMARK can manage bookings for travel agents, hotels, cruise ships, activity desks, regional travel websites, and destination marketing companies.
Key benefits of RESMARK
• Gather valuable data for each participant with fully integrated digital waivers from WaiverSign.
• Create stronger brand loyalty and a better user experience by sending automated emails before and after the launch date
• Sell more activities and grow your business by connecting with other suppliers and resellers.
• Understand your business with robust, customizable reports.
• Receive top-notched support from a US-based customer support team.
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Reviews
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- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product and service!
Reviewed on 2023/07/28
Always amazing. Any issues resolved very quickly.
Always amazing. Any issues resolved very quickly.
Pros
I love the ease of use to our clients and staff.
Cons
The picture upload on products makes it very difficult to upload proper images of product
- Industry: Sporting Goods
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
RESMARK - Reservation System - Urban Kai review
Reviewed on 2023/05/30
10/10 - enjoy working with RESMARK systema and support team.
10/10 - enjoy working with RESMARK systema and support team.
Pros
Reservations are straight forward and easy to access for customers.Roster reporting (manifest) are very simple to use for staff needs.
Cons
There are some features I would like to customize specific to our business but am able to work with the available tools currently!
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Review Source
Overall rating
3 Years Using Resmark
Reviewed on 2014/07/24
Overall a great system, setup was rather involved, but once you get the base information(especially...
Overall a great system, setup was rather involved, but once you get the base information(especially Hotel Pickup Locations and times) in, it gets easier.
Love the Lodging Reports that show "Current Guests, Check In, or Check Out"...very helpful for managing housekeeping.
Changes/Improvements have been made to the Automated Email System that made it a breeze to handle a lot of Marketing Tasks.
Waiver Integration was also added since we started with Resmark, and that is a GREAT tool for managing waivers for different activities.
Love the many options for each Item (Activity , Rental or Lodging) that allows you to create policies, options, fees, and even custom fields and then link them to different items.
You can have several websites linked to your Resmark System and even choose which activities/items to offer on each site.
Overall, great system and looking forward to new features.
- Industry: Recreational Facilities & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Resmark is an Outstanding Company and Reservations Platform
Reviewed on 2022/12/12
They have an awesome product coupled with Outstanding Customer Service which I feel is equally as...
They have an awesome product coupled with Outstanding Customer Service which I feel is equally as important to a superior product.
Pros
Easy to use. Accurate. Attractive and accurate documents for our customers. Most importantly: Amazing Customer Service.
Cons
I literally have no cons to report. The excel over companies offering similar products.
- Industry: Recreational Facilities & Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
RESMARK Systems Review
Reviewed on 2021/10/20
Pros
RESMARK offers ease of use, functionality and impactful software. Their client services team is responsive- providing support and guidance throughout all phases of use. RESMARK features the necessary tools and resources for our online bookings so that the company can focus on providing the best possible experience to our clients.
Cons
This is a great product but like anything there is a learning curve. My only recommendation might be to provide a video resource library for clients to reduce service team questions. It would allow ease of access for clients and provide an additional method for training.
Response from RESMARK Systems
Thanks so much for the review Angela. We actually do have a video library in our support center (which can be accessed at any time using the "support center" button next to the log-out button). If there are any particular videos that we don't currently have that would be helpful to your team, let us know and we're always happy to make a new video on that subject.
RESMARK FAQs
Below are some frequently asked questions for RESMARK.Q. What type of pricing plans does RESMARK offer?
RESMARK offers the following pricing plans:
- Starting from: US$95.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Not Available
Resmark pricing is super simple. No booking limits, no user limits, no choosing which features will be best for you. With our pricing packages, you get access to everything Resmark. You'll also get unlimited access to our support team to ensure your success. A small 2%-3.5% transaction fee (depending on the package) will be passed on to the customer with each transaction. If you prefer, this can be absorbed and paid by you directly.? As a bonus, you'll also get our built-in digital waiver program, WaiverSign, which includes 100 signed waivers every month and only $0.10 for each additional signed waiver. Businesses processing over $3 million per year can request custom pricing for the “Enterprise” version.
Q. Who are the typical users of RESMARK?
RESMARK has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does RESMARK support?
RESMARK supports the following languages:
English
Q. Does RESMARK support mobile devices?
RESMARK supports the following devices:
Q. What other apps does RESMARK integrate with?
RESMARK integrates with the following applications:
Google Analytics 360
Q. What level of support does RESMARK offer?
RESMARK offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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