About Oracle Utilities

Oracle Utilities is an integrated platform designed to help businesses in the utility industry manage assets, networks, meter data, mobile workforces, and more. Available as an on-premise or cloud-based solution, it provides Analytics and DataRaker platforms to draw actionable insights across operations related to power, gas, and water utilities, including load distribution, asset performance, and meter tampering.

Oracle Utilities comes with a range of solutions designed to optimize work performance and streamline maintenance and safety operations. The solution also helps users to ensure compliance with regulatory norms for all asset types including fleet, fixed, distribution, or linear. Businesses can utilize customer care products to deliver a personalized user experience through targeted energy efficiency or demand-side management programs, proactive communications, and self-serve digital transactions. Oracle Utilities’ Network Management System (NMS) allows users to monitor, control, and manage grid operations in real-time, minimizing network and outage issues.

Oracle Utilities provides a quotations management solution for businesses to analyze and calculate custom quotes or prices for various products and complexities. Companies can utilize the platform to facilitate meter operations such as load analysis, data streaming, and more.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Images

Oracle Utilities proactive alerts
Oracle Utilities work and asset management
Oracle Utilities usage statistics
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Oracle Utilities video
Oracle Utilities screenshot: Oracle Utilities proactive alerts Oracle Utilities screenshot: Oracle Utilities work and asset management Oracle Utilities screenshot: Oracle Utilities usage statistics

Features

Total features of Oracle Utilities: 39

  • Account Management
  • Asset Management
  • Billing & Invoicing
  • Billing Rate Management
  • Communication Management
  • Compliance Management
  • Customer Experience Management
  • Customer Management
  • Customer Segmentation
  • Customer Service Analytics
  • Demand Forecasting
  • Electricity
  • Equipment Maintenance
  • Fixed Asset Management
  • Forecasting
  • Incident Management
  • Meter Management
  • Metered Billing
  • Mobile Workforce Control
  • Natural Gas
  • Non-Metered Billing
  • Online Payments
  • Penalty / Cut-Off Processing
  • Personalization
  • Plant Management
  • Quotes/Estimates
  • Rate Management
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Analytics
  • Service Call Management
  • Supply Chain Management
  • Trend Analysis
  • Water
  • Work Order Management
  • Workforce Management

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CIS Utility Billing

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MuniBilling

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Snappii Mobile Apps

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Reviews

Overall rating

4,7 /5
(6)
Value for Money
4,3/5
Features
4,5/5
Ease of Use
4,5/5
Customer Support
4,7/5

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Showing 5 reviews of 6
Jeffrey a C.
Overall rating
  • Industry: Accounting
  • Company size: 10 000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Tool

Reviewed on 2019/02/07

Pros

Oracle Utilities is a great too that benefits me and my fellow co-workers in get our jibs done in many ways!

Cons

Love Utilities and all the things that can be done in my job. The same thing is that employers being cheap causes issue more than Orcale over all.

Jennifer A.
Overall rating
  • Industry: Real Estate
  • Company size: 11-50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

We use oracle for all of our vendor tasks. It's easy to track updates on the job, and progress.

Reviewed on 2018/05/24

This product is very useful because you can manage all of your tasks in one location. It makes task...

This product is very useful because you can manage all of your tasks in one location. It makes task management very efficient which saves your company money.

Pros

Oracel makes it easy to track exactly where our vendor jobs are at. With multiple properties that we manage, this system makes it easy for a local property manager to insert a task that needs to be completed. Then our Team that handles the vendors receives the task, and selects the vendor, and updates the task to complete the job. When you have a lot of properties, this program makes it very easy to keep track of what is going on and at what property. I know this is how we use our system, but there are so many more applications for oracle. It's a great way to streamline all tasks and aspects of your business into one program. We need this program because of the number of tasks that are put in daily, and when you have a lot of properties, you need a program that can streamline every task. You can even send messages for clarification on tasks from employees in case your not understanding exactly what it is that needs to be completed.

Cons

I wish they had a training program tailored to your specific application of the program. Anytime we get a new employee, we have to have someone train them on oracle. If they had a video for us to give our employees that would make things a little bit easier.

Julie T.
Overall rating
  • Industry: Utilities
  • Company size: 10 000+ Employees
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great for Billing

Reviewed on 2016/10/06

Easy to use for non-programmers to do configuration.
As an end-user--- may need more training to...

Easy to use for non-programmers to do configuration.
As an end-user--- may need more training to see what you're looking for.

Pros

Great billing system for utility company.

Cons

Takes training for end user

Sadia I.
Overall rating
  • Industry: Computer Software
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best choice for optimizing business

Reviewed on 2021/01/26

Pros

This software covers almost every aspect of the utility industry. I like how well developed it is both from business and from the backend you cannot simply disturb the working of those algos. It's highly flexible yet flexible enough to generate great revenue.

Cons

As an implementer I did not enjoy the UI. Its so plain.

Gerardo alexander F.
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Perfect software for keeping product order records.

Reviewed on 2018/05/01

Pros

If you own a company you can use Oracle for almost everything. Pricing, booking, generating invoices, keep product records, etc.

Cons

You'll need special training to get familiar with a great amount of options it has. You will also need a computer with a good processor and a good amount of memory

Showing 5 reviews of 6 Read all reviews

Oracle Utilities FAQs

Below are some frequently asked questions for Oracle Utilities.

We do not have any information about Oracle Utilities features

Oracle Utilities has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Oracle Utilities supports the following languages:

English

Oracle Utilities supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Oracle Utilities integrates with the following applications:

Oracle Service

Oracle Utilities offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Oracle Utilities.