About Lola

Lola.com is the spend management solution that saves you time on budgets and expenses.

Without Lola.com you managed spend after-the-fact. Your company reported expenses after they happened. You updated budgets after the month had started. You were never sure how much budget you had left.

With Lola.com you're managing spend in real-time. Expenses get approved (or denied) instantly. Budgets are always up-to-date. You're doing less busywork, and feel a real sense of control.

Key benefits of Lola

- Make budgets that matter. Every person, card, and expense maps to a budget. Our software verifies every transaction in real-time. If a transaction is out-of-budget, it's declined before it clears. You'll always be on-budget with Lola.com.
- Sharing isn't caring. Give everyone a card. With Lola.com everyone can have their own. Create a virtual card for every vendor, and give physical cards to every employee. With 100% of employee spend on one platform, you can track it all with ease.
- Travel on-budget. Book flights, hotels, and cars with the #1 rated corporate travel app. Book knowing you can't go over budget thanks to instant travel policies and budget approvals. Need to make a change? We've got you covered with our 24/7 travel agents.
- Do less busywork, and gain more control. Lola.com approves, categorizes, and reports every expense in real time. Now you can end expense reports, reimbursements, and budget delays.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Images

Real time budgets
Cards for everyone: physical and virtual.
Automated expense reports
End-to-end travel management
Fully integrated travel & spend policies.
View 6 more
Lola video
Lola screenshot: Real time budgets Lola screenshot: Cards for everyone: physical and virtual. Lola screenshot: Automated expense reports Lola screenshot: End-to-end travel management Lola screenshot: Fully integrated travel & spend policies.

Features

Total features of Lola: 65

  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Approval Workflow
  • Audit Trail
  • Booking Management
  • Budget Control
  • Budgeting/Forecasting
  • Categorisation/Grouping
  • Chart of accounts
  • Chat Transcript
  • Chat/Messaging
  • Corporate Card
  • Cost Analysis
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Employee Profiles
  • Employee Self Service
  • Expense Claims
  • Expense Management
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Geographic Maps
  • Geolocation
  • Invoice Management
  • Loyalty Program
  • Mobile Access
  • Mobile Receipt Upload
  • Multi-Department/Project
  • Online Booking
  • Policy Management
  • Prepaid Cards
  • Procurement Management
  • Project Accounting
  • Push Notifications
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Alerts
  • Real-time Updates
  • Receipt Management
  • Reimbursement Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Restriction Management
  • Room Booking
  • Self-Service Reporting
  • Single Sign On
  • Spend Analysis
  • Spend Control
  • Supplier Management
  • Third Party Integrations
  • Transaction History
  • Transaction Monitoring
  • Travel Management

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SutiExpense

4,5
#2 Alternative to Lola
Automate business expense reports with SutiExpense. Leveraging automated receipt matching, credit card integration and...

Haslle

4,5
#3 Alternative to Lola
Haslle is a cloud-based spend management and expense tracking solution for teams. The platform, which works alongside...

SAP Concur

4,2
#4 Alternative to Lola
SAP Concur solutions simplify expense, travel, and invoice management for greater visibility and control.

Reviews

Overall rating

4,9 /5
(61)
Value for Money
4,9/5
Features
4,6/5
Ease of Use
4,9/5
Customer Support
5/5

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Showing 5 reviews of 61
Heather B.
Overall rating
  • Industry: Music
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Super Easy to Use, Best Customer Service Ever

Reviewed on 2020/03/11

Working for a company of 200 employees internationally can make reporting and knowing where my...

Working for a company of 200 employees internationally can make reporting and knowing where my employees are at any given time difficult. The fact that I can forward Lola flights and hotels that were booked outside of their website for a Live Map of where anyone is at any time and have the reporting to help us calculate our actual travel expenses is absolutely magnificent!

Pros

The customer service. Everything about them is absolutely wonderful; every single person has been super kind and eager to help. Not having to call airlines to make changes is life-saving. The reporting and the maps of where everyone is at any given time is absolutely wonderful as it enables us to know if we have any employees in a specific area should I crisis occur. I also quite enjoy being able to bundle the trips, as I often book many people for the same trip, and being able to create Trips in Lola to keep it all organized is so much nicer than dealing with 10+ separate flight and hotel bookings! Also, the ability to add loyalty programs in order to easily get travel rewards is fantastic as well!

Cons

Occasionally some airlines are cheaper when directly booked from their website. Sometimes the website is a little slow when searching. I would love to be able to mix airlines when booking round trip or multi-flights, and I think it would be great if we could book for more than one person at a time.

Laura B.
Overall rating
  • Industry: Media Production
  • Company size: 201-500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Lola makes booking travel easy!

Reviewed on 2019/05/24

Lola has been great! Booking travel is a timely process but having everything basically in one...

Lola has been great! Booking travel is a timely process but having everything basically in one portal that is easy to use has made it easier than I thought it could be. I truly appreciate these people and this program - it has made my job much easier!!

Pros

I like that the software is user friendly and you dont have to be super tech saavy to navigate it! The 24/7 concierge service has legit been a life saver and is definitely worth the price of this portal by ITSELF. They answer in a timely fashion and are able to help solve any last minute issues or unforseen events with ease and grace. They make my job a lot easier and less stressful for travel - it is so appreciated!!

Cons

Rental car bookings just became available which is great but I requested someone to schedule a time to go over this part of the portal with me and I still havent heard back. I am unsure of how this new addition will work with our corporate accounts set up with direct billing.

Josh W.
Overall rating
  • Industry: Accounting
  • Company size: 51-200 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

Good product and value

Reviewed on 2019/06/12

Pros

The app makes it simple and easy to book and organize travel for teams

Cons

When searching there are some bugs with the filters that make it difficult to find what you’re looking for and takes longer

Lucy W.
Overall rating
  • Industry: Internet
  • Company size: 201-500 Employees
  • Used Other for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Their support is top notch!

Reviewed on 2019/06/07

It has helped to take the stress out of looking for travel options and needing to get reimbursed...

It has helped to take the stress out of looking for travel options and needing to get reimbursed for tickets. The added bonus of having their team on standby in case anything goes wrong is a big weight off my shoulders too!

Pros

Their support is awesome, and it was great to have someone to turn to when flights got delayed. Sadly, they couldn’t help me with checking in (I would’ve done it myself anyway) or booking me on a new flight when I missed my connection because of the weird relationship between British Airways and American Airlines. But the woman on support tried her best and was super helpful telling me where I needed to go to rebook and which flights had availability. She gave me the info I needed to rebook on a flight that was only a few hours away instead of 12 hours away.

Cons

I did find it odd that I had no access to an itinerary or any e-ticket #s, so when it did come to check in, I had no reference that worked. I had to log in to the AA website to retrieve my booking ref.
I also find the search a little buggy sometimes and I'd love to have access to the iPhone app from the UK.

Chad B.
Overall rating
  • Industry: Computer Software
  • Company size: 51-200 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Customer Service is Key when traveling

Reviewed on 2019/04/02

I travel a lot for my business and We started using Lola on Jan 1st. Lets just say they blow every...

I travel a lot for my business and We started using Lola on Jan 1st. Lets just say they blow every travel agency out of the water. Their customer service is amazing. No matter time of day or night week days or weekends they are amazing.

One instance, is a flight was over sold I had a confirmed ticket but once it was over sold the flight company first asked me if I would be willing to catch a flight the next morning. When I told them I could not they told me I did not have a choice. Since I am a bigger person and cannot fit in the seat with the arms down they told me I was not getting on the flight. I called Lola to see what we could do. I had to be at a customer site the next morning at 7:00 am and the flight did not get in until 8:30 am and was an hour drive to the customer. So I had to go that night. Keep in mind this was on St. Patty's day.

Lola went out of their way to get me on a flight. Since there was not another option they purchased me a first class ticket on their dime, and because of that allowed me to get to my customer on time.

Customer service at its best when they do anything to help you out.

Pros

Easy of use, very easy to book, chat for customer service, customer service as a whole is amazing.

Cons

Nothing, I have not found one thing I did not like about this software or this company

Showing 5 reviews of 61 Read all reviews

Lola FAQs

Below are some frequently asked questions for Lola.

Lola offers the following pricing plans:

  • Pricing model: Free, Subscription
  • Free Trial: Available

Get Lola.com's spend management solution for free.

We do not have any information about Lola features

Lola has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1 000

Lola supports the following languages:

English

Lola supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Lola integrates with the following applications:

Okta, Quickbooks Online

Lola offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Lola.