Cartegraph

Manage every asset: indoors, outdoors, above and below.

About Cartegraph

Government, universities, utilities, parks, and commercial campuses trust Cartegraph's intuitive operations management software to help them manage every infrastructure asset, track maintenance work orders, optimize facility or office space, and make smarter, data-driven decisions.

As the industry's leading all-in-one software solution, Cartegraph comprehensively helps your team:

• Create an accurate asset inventory with condition data.
• Build digital task lists and work orders so nothing gets forgotten.
• Track the cost of maintenance and how resources are being used.
• Monitor performance with detailed reports and dashboards.
• Optimize the performance of your property portfolio and reduce total cost of ownership.
• Uncover and correct hidden inefficiencies.
• Gain visibility on spending—and if departments are on track with their budgets.
• Track how quickly they respond to stakeholder requests.
• Analyze data to find opportunities to operate more efficiently.
• Spend less time on data entry and more time on the work that matters with automations.
• Determine capacities, improve space utilization, and manage space assignments.
• Prepare budgets and capital improvement plans.
• Run projections to see the impact of budget on asset condition.
• Measure the ROI of maintenance methods—and plan accordingly.
• Prioritize projects based on budget, asset criticality, and more.
• Develop emergency response plans for critical assets.
• Streamline FEMA disaster response, cleanup, recovery, and reporting.

Key benefits of Cartegraph

• Add an asset to your inventory just by snapping a photo on your iOS or Android device with Cartegraph Capture.
• Predict the future asset costs, build what-if scenarios, and justify budget requests with Cartegraph Scenario Builder.
• Increase efficiency, eliminate workflow lags, reduce errors, and increase wrench time with Automation Manager.
• Monitor progress, track KPIs, and evaluate success with customizable Cartegraph Analytics Dashboard gadgets.
• Use your data however, whenever with Cartegraph integrations, webhooks, and rest API.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Images

Cartegraph OMS asset management
Cartegraph OMS work management
Cartegraph OMS resource management
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Cartegraph video Cartegraph video Cartegraph video Cartegraph video Cartegraph video Cartegraph video Cartegraph video Cartegraph video Cartegraph video Cartegraph video Cartegraph video Cartegraph video Cartegraph video Cartegraph video Cartegraph screenshot: Cartegraph OMS asset management Cartegraph screenshot: Cartegraph OMS work management Cartegraph screenshot: Cartegraph OMS resource management

Features

Total features of Cartegraph: 137

  • "What If" Scenarios
  • API
  • Accounting Integration
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Applications Management
  • Appointment Scheduling
  • Assessment Management
  • Asset Accounting
  • Asset Management
  • Asset Tracking
  • Assignment Management
  • Audit Trail
  • Barcoding/RFID
  • Bid Management
  • Billing & Invoicing
  • Budgeting/Forecasting
  • CMMS
  • CRM
  • Calendar Management
  • Code Enforcement
  • Collaboration Tools
  • Commercial Properties
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Contract/License Management
  • Cost Estimating
  • Cost Tracking
  • Customer Database
  • Customer Service Analytics
  • Data Capture and Transfer
  • Data Mapping
  • Database Support
  • Depreciation Management
  • Dispatch Management
  • Disposal Management
  • Document Automation
  • Document Management
  • Drag & Drop
  • Email Management
  • Engagement Analytics
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Facility Management
  • Fixed Asset Management
  • For Schools
  • GPS
  • Geographic Maps
  • Geolocation
  • Heatmaps
  • Historical Reporting
  • IT Asset Tracking
  • Incident Management
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Job Costing
  • Job Management
  • Job Tracking
  • Labor Cost Reporting
  • Labor Forecasting
  • Lease Management
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Mobile Workforce Control
  • Monitoring
  • Multi-Department/Project
  • Multiple Projects
  • Parts Management
  • Performance Management
  • Planning Tools
  • Predictive Analytics
  • Predictive Maintenance
  • Preventive Maintenance
  • Prioritization
  • Progress Tracking
  • Project Accounting
  • Project Estimating
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Property Database
  • Quotes/Estimates
  • Ratings / Reviews
  • Real Time Analytics
  • Real-time Updates
  • Recurring Appointments
  • Recurring Tasks
  • Remote Access/Control
  • Repair Tracking
  • Reporting/Analytics
  • Request Assignment
  • Residential Properties
  • Resource Management
  • Route Optimization
  • Routing
  • Rules-Based Workflow
  • SMS Messaging
  • Scenario Planning
  • Scheduling
  • Service History
  • Service Request Management
  • Social Media Integration
  • Space Management
  • Strategic Planning
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Technician Management
  • Third Party Integrations
  • Usage Tracking/Analytics
  • Utility Billing
  • Vendor Management
  • Warranty Tracking
  • Water
  • Website Integration
  • Work History
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • Workforce Management

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Reviews

Overall rating

4,9 /5
(19)
Value for Money
4,6/5
Features
4,5/5
Ease of Use
4,6/5
Customer Support
4,9/5

Already have Cartegraph?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 19
Joe T.
Overall rating
  • Industry: Government Administration
  • Company size: 201-500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent GIS-integrated Work Management Platform

Reviewed on 2021/02/26

We are using Cartegraph to empower data collection and work management across three departments:...

We are using Cartegraph to empower data collection and work management across three departments: Road & Bridge, Facilities Management, and Waste Compliance. We continue to see more potential applications of their software platform.

Pros

Cartegraph continues to improve their mobile and web-based software based on community feedback, and their support is top notch.

Cons

Cartegraph is GIS integrated, but not as GIS-centric as it could be. Storing more of the data directly in GIS and enabling collection and manipulation from the GIS side would be a useful improvement.

Chet H.
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use, flexible and GIS based maintenance and operations management system

Reviewed on 2020/12/23

We now track all of our service requests in a single system, are setting service levels and...

We now track all of our service requests in a single system, are setting service levels and tracking our performance, and have been able to schedule almost all of our preventive maintenance programs in one system. If we need to change something, it's a super simple process, and Cartegraph OMS has a lot of power for a system that focused on configuring not customizing.

Pros

Cartegraph OMS is easily one of the most user friendly CMMS/Service request/work order systems on the market. The fact that it so cleanly integrates with your GIS data is a huge plus. The Cartegraph One app is easy to use in the field and now allows for offline editing where cell coverage is spotty. The support staff are very helpful and really care about solving your problems. Overall Cartegraph is a great company to work with and they have a system that's easy to administer, configure and integrate with other systems.

Cons

If you're looking for a system to meet all of your asset management needs, and work mostly with vertical assets in a 3D environment, you may not find everything you're looking for. There is a new integration that improves management of vertical assets, but it's not out of the box.

Debbie G.
Overall rating
  • Industry: Government Administration
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Cartegraph Review

Reviewed on 2021/04/01

The organizations experience with Cartegraph has been challenging. The system is not the easiest to...

The organizations experience with Cartegraph has been challenging. The system is not the easiest to use due to the many different components and constant upgrades that sometimes is hard to keep up. However, with the use that we have had with it, we have improved tracking of vehicle maintenance costs and are implementing other maintenance tracking to assist with budgeting.

Pros

Although the product is not easy to use because there are many components to it, once you understand them it get easier and more beneficial. I like that the software has the ability to set triggers through automations. However, creating automations can be tricky sometimes. The asset component is very beneficial to track tasks and maintenance.

Cons

The most frustrating thing that continues to be a headache is the integration with our public facing work order software, Accela. The software's do not communicate well with each other. There are many glitches and a lot of data is lost due to this.

Mike S.
Overall rating
  • Industry: Government Administration
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Decisions don't happen without good data

Reviewed on 2021/01/11

We have been very pleased with the overall experience. Customer Service with Cartegraph is very...

We have been very pleased with the overall experience. Customer Service with Cartegraph is very good, and they are just as invested in your success as you are.

Pros

Part of what drove us to select Cartegraph initially was its ease of use for field staff. Success with asset management starts with good data in the field, and only with that clean data, can admin successfully evaluate programs and changes. Cartegraph was always supportive, and the customer service is top notch. Now that we've been up and running for several years, the automations are proving extremely valuable as our next steps in the software environment.

Cons

Cartegraph can be tailored to any process that you have. But this also means that you're going to want to assign a lead admin to keep on top of consistency of approach throughout multiple departments. This is probably true of any asset management software, it won't run itself.

Natalia F.
Overall rating
  • Industry: Recreational Facilities & Services
  • Company size: 1 001-5 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I didn't start out with Cartegraph, but I got here as soon as I could!

Reviewed on 2021/03/03

Upon my first introduction to Cartegraph, I was immediately impressed with what's possible in...

Upon my first introduction to Cartegraph, I was immediately impressed with what's possible in regards to the supporting GIS integrations. It is easy to create a locally stored asset recordset (feature class) along with the needed attributes structure (schema), something that would be maintained solely out of Cartegraph. It is equally as easy to create a full or a partial GIS integration, something that would sync the geometry, or the geometry + schema between GIS feature classes and Cartegraph recordsets. Such flexibility is valuable, especially in the organizations where multiple user-departments have varying needs and outputs.

Pros

I continue to appreciate the far-ranging usefulness of the Structure, Automation, and Asset Condition Managers. From setting our own impacts on the assets' depreciation curves to creating and maintaining our own attribute structures, in Cartegraph everything is designed to deliver the utmost flexibility and efficiency. Everything has been thought of, even something as simple as customizable asset detail layouts that are a vital first step to data quality, as well as the driver behind the simplified end user interfaces.

Cons

I genuinely have no answer to this question. The only thing I could possibly add is that the Reporting module is a little too complicated and is unlikely to be fully utilized by all the users in the organization. The complexity of the module is nothing a skilled administrator could not overcome; plus, any perceived negatives are easily offset by the enormous benefits of consistent data sharing between the departments / divisions. Once built, a comprehensive report can serve a variety of users and can save a significant amount of time.

Showing 5 reviews of 19 Read all reviews

Cartegraph FAQs

Below are some frequently asked questions for Cartegraph.

Cartegraph offers the following pricing plans:

  • Starting from: US$1 499,00/year
  • Pricing model: Subscription
  • Free Trial: Available

Connect with the Cartegraph crew for a quote personalized to your unique needs. Drop us a line at https://hubs.ly/H0BWHPW0

We do not have any information about Cartegraph features

Cartegraph has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Cartegraph supports the following languages:

English

Cartegraph supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Cartegraph integrates with the following applications:

ArcGIS, Asana, AutoCAD, Box, Calendly, Dossier Fleet Maintenance, Ellucian, EnergyCAP, Evernote Business, FuelForce, Gmail, Google Calendar, Google Docs, Google Drive, Google Sheets, HighLine, IFTTT, IntelliTrack, Microsoft Dynamics GP, Microsoft Excel, Microsoft OneNote, Microsoft Outlook, NorthStar, OneDrive, Oracle Cloud HCM, PowerSchool Unified Classroom, QAlert, SAP Customer Experience, Salesforce Analytics Cloud, Salesforce B2B Commerce, Salesforce Essentials, Salesforce Platform, Slack, Trello, Twitter, UKG Ready, Workday Financial Management, Workday HCM, Zapier

Cartegraph offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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