Loom

Video making solution facilitating workplace communication

About Loom

Loom is a video making solution designed to help businesses facilitate workplace communication through video or screen recording capabilities. It allows users to utilize the web interface to capture screens or record front-facing camera videos and share them via a link with stakeholders.

Key features of Loom include online video sharing, customizable branding, encryption, collaboration, commenting, and animation previews. Designed for engineering, sales, customer success, leadership, and customer support teams, Loom allows users to duplicate or trim video copies, send personalized videos, and receive notifications for every view. Plus, it allows teams to enable "do not disturb" mode whilst recording on Mac devices, in order to avoid unnecessary interruptions.

Loom can either be deployed on-premise or hosted in the cloud. It enables teams to gather content in a library and share specific videos with groups of people by creating public folders or providing limited access using password protection. It facilitates integration with Gmail, Zendesk, Slack, Embedly and more.


Images

Loom Software - Loom Workspace
Loom Software - Loom Chrome Extension
Loom Software - Loom video library
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Loom video
Loom Software - Loom Workspace
Loom Software - Loom Chrome Extension
Loom Software - Loom video library

Not sure about Loom? Compare with a popular alternative

Starting Price

US$8,00
month
US$0,00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

42
47

Integrations

9
4

Ease of Use

4,7 (422)
4,6 (167)

Value for Money

4,6 (422)
4,7 (167)

Customer Service

4,4 (422)
4,7 (167)
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Reviews

Overall rating

4,7 /5
(422)
Value for Money
4,6/5
Features
4,5/5
Ease of Use
4,7/5
Customer Support
4,4/5

Already have Loom?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 422
Benn
Benn
Overall rating
  • Industry: Retail
  • Company size: 1 001–5 000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Loom - a simple way to make tutorials

Reviewed on 2022/05/05

Loom is an excellent tool to collaborate with your team, since you can describe the steps of a...

Loom is an excellent tool to collaborate with your team, since you can describe the steps of a procedure for some software or some complex task, I like that you can combine recording your screen and at the same time using the camera, Loom is practical and its interface It is intuitive, it does not require much time to know how to use it and can be share easy with a link.

Pros

What I could emphasize the most is that Loom is very simple to use; it is a software that does not take up much screen space, it is unobtrusive, and you can select the plugin on any screen and record what I am doing; it also has the ability to turn the microphone on and off as needed. It is considerably more useful than written instructions to teach how to execute a task or administer a computer because I can create tutorials.

Cons

While I like how simple the desktop app is, I wish loom had more options for video editing.

Verified Reviewer
Overall rating
  • Industry: Legal Services
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Excellent product that is being consistently improved.

Reviewed on 2022/05/24

I'm a big fan of Loom. I don't think there's an easier or more affordable way to quickly and easily...

I'm a big fan of Loom. I don't think there's an easier or more affordable way to quickly and easily shoot and share video content, and screen shares.

Pros

I love how easy it is to make a quick screencapture or video and share it with others. I often use it to explain things to clients, without having to write out a full e-mail. It's also helpful when reviewing documents, as they can be viewed along with video and audio commentary.

The fact that you can shoot a video, and share the link in no more than a few clicks of the mouse is fantastic.

Cons

The file structure for completed videos is a bit difficult to manage. I still haven't mastered this, so my video storage is a bit of a mess. I understand that they've released new features recently to make this better, but I haven't had a chance to look at it. I haven't had to.

Alternatives Considered

VideoAsk

Reasons for Switching to Loom

Loom seemed more straightforward. I didn't need people to shoot a video response.
Alpesh
Overall rating
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Waste of time

Reviewed on 2022/07/19

Very poor buggy.

Very poor buggy.

Pros

It used to be good, but increasingly rubbish. Lots of bugs, doesn't upload. Fails mid-way. Lots of issues. I use a fast PC, and each time you ask them, they ask for logs and details and all sorts. Its a standard PC, windows 11 pro - fast connections. Their product is getting worse and worse and wasting a lot of time for me re-recording. Now just given up and switched.

Cons

It doesnt work 50% of the time, after you've wasted 8 minutes recording a video.

Verified Reviewer
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Loom for Screen Recording

Reviewed on 2023/12/09

Pros

If you are looking for a tool to either record your screen to help users, communicate with your screen, or make a tutorial, Loom is a perfect option. I love that they recently added frames for your photo/small self-video, screens for explanations and that you can control which screen you share. The free version is 5 minutes or less, so if you need more time than time you will need to pay, but it is worth it.

Cons

It might, in some cases, make my laptop (Mac) slower if I have it opened for too long. It gets fixed by closing and reopening it.

Shawna
Overall rating
  • Industry: Primary/Secondary Education
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great for Teachers

Reviewed on 2021/07/29

I could not be happier with this product! I started using the free version then saw that, at least...

I could not be happier with this product! I started using the free version then saw that, at least for this past year, Loom had a free version for educators with valid emails. I applied for that and never turned back!

Pros

I love the editing features within Loom. Also, the size of the files that download is wonderful! Being able to undo my edits easily when cutting a video was essential to creating quality videos for my classes this past year.

Cons

I have no cons to this program. They started downloading edits much quicker than before in the past few months which was incredible!

Showing 5 reviews of 422 Read all reviews

Loom FAQs

Below are some frequently asked questions for Loom.

Loom offers the following pricing plans:

  • Starting from: US$8,00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Loom is available for free with limited access to a number of videos. Paid subscriptions with unlimited videos are available on monthly and annual subscriptions starting at $8. Custom quotes are also available for teams and enterprises. Contact Loom for more information.

Loom has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Loom supports the following languages:

English

Loom supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Loom integrates with the following applications:

Dropbox Business, Gmail, Intercom, Microsoft Teams, Notion, Slack, Trello, Zendesk Suite, inVision

Loom offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat

Related categories

See all software categories found for Loom.