Adaptive Compliance Engine (ACE)

Enterprise Quality Management System

About Adaptive Compliance Engine (ACE)

Adaptive Compliance Engine (ACE) is a cloud-based quality management system designed to help businesses in biotechnology, cosmetics, pharmaceuticals, healthcare, manufacturing, and other industries manage compliance, quality, and efficiency across all operations in real-time. It comes with an ACE Docs module, which allows users to securely store documents in a centralized repository and design configurable roles or workflows to create, review, and approve data.

The ACE Inspection module allows businesses to track and manage all inspection activities such as log notes, private or group chat history, shared files, and more. The platform also provides an ACE Auditor module for users to streamline the entire auditing lifecycle, from scheduling or planning audits, to generating electronic reports. The ACE LMS module lets businesses train employees on processes, upload files, conduct quizzes, and review answers for completed assignments to measure knowledge and progress.

ACE PLM, the product lifecycle management module, allows enterprises to quickly create bills of materials, update components, implement changes across products, and more. Users can organize current and open activities across projects, and store electronic signatures to ensure compliance across records.

Devices

Business size

S M L

Markets

Australia, Brazil, Canada, China, Germany and 4 others, India, Japan, Mexico, United States

Supported Languages

English

Images

Adaptive Compliance Engine (ACE) dashboard
Adaptive Compliance Engine (ACE) digital signatures
Adaptive Compliance Engine (ACE) graphical reports
Adaptive Compliance Engine (ACE) configurable workflows
Adaptive Compliance Engine (ACE) custom roles
Adaptive Compliance Engine (ACE) graphical reports
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Adaptive Compliance Engine (ACE) screenshot: Adaptive Compliance Engine (ACE) dashboard Adaptive Compliance Engine (ACE) screenshot: Adaptive Compliance Engine (ACE) digital signatures Adaptive Compliance Engine (ACE) screenshot: Adaptive Compliance Engine (ACE) graphical reports Adaptive Compliance Engine (ACE) screenshot: Adaptive Compliance Engine (ACE) configurable workflows Adaptive Compliance Engine (ACE) screenshot: Adaptive Compliance Engine (ACE) custom roles Adaptive Compliance Engine (ACE) screenshot: Adaptive Compliance Engine (ACE) graphical reports

Features

Total features of Adaptive Compliance Engine (ACE): 96

  • API
  • Access Controls/Permissions
  • Action Item Tracking
  • Activity Dashboard
  • Ad hoc Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Benchmarking
  • Calendar Management
  • Call Tracking
  • Change Management
  • Chat Transcript
  • Chat/Messaging
  • Code Enforcement
  • Collaboration Tools
  • Communications Management
  • Competency Management
  • Complaint Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Controls Audit
  • Corrective and Preventive Actions (CAPA)
  • Cost Tracking
  • Customer Complaint Tracking
  • Customer Database
  • Customizable Fields
  • Data Import/Export
  • Data Visualization
  • Deadline Management
  • Defect Tracking
  • Design Management
  • Digital Signature
  • Dispatch Management
  • Document Capture
  • Document Classification
  • Document Coding & Control
  • Document Management
  • Document Review
  • Document Storage
  • Electronic Signature
  • Environmental Compliance
  • Equipment Management
  • Event Logs
  • FDA Compliance
  • Failed Inspection Tracking
  • File Conversion
  • File Recovery
  • File Sharing
  • File Transfer
  • Forecasting
  • Full Text Search
  • Historical Reporting
  • ISO Compliance
  • ISO Standards Management
  • Image Capture
  • Incident Management
  • Inspection Management
  • Learning Management
  • Live Chat
  • Maintenance Management
  • Meeting Management
  • Mobile Access
  • Optical Character Recognition
  • Process/Workflow Automation
  • Product Data Management
  • Project Management
  • Quality Assurance
  • Quality Control
  • Question Library
  • Reminders
  • Repair Tracking
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Requirements Management
  • Risk Assessment
  • Risk Management
  • Role-Based Permissions
  • Sarbanes-Oxley Compliance
  • Subcontractor Management
  • Supplier Management
  • Supplier Quality Control
  • Surveys & Feedback
  • Task Management
  • Template Management
  • To-Do List
  • Training Management
  • Trend Analysis
  • Version Control
  • Workflow Management

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Reviews

Overall rating

4,6 /5
(21)
Value for Money
4,8/5
Features
4,4/5
Ease of Use
4,8/5
Customer Support
4,6/5

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Showing 5 reviews of 21
Cynthia k. S.
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 501-1 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Highly Recommend this Software

Reviewed on 2019/04/15

I have had nothing but great experience with ACE since we first implemented out first workflow in...

I have had nothing but great experience with ACE since we first implemented out first workflow in January of 2016. There were many people who were not comfortable with it, but have adjusted and cannot believe we were without it. PSC Biotech has been an essential part of our growth. They are always willing to help and have taken the time to explain on how to code workflows, or special requests.

Pros

Easy customization, can be used for any QSM, in any type of industry.

Cons

This is something that I like the least, but think it would be great to have: drag and drop when creating workflows instead of using the variables.

Jency K.
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 10 000+ Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

ACE Implementation and Features

Reviewed on 2019/04/15

We have been configuring ACE with the intention to use the application for Quality Assurance...

We have been configuring ACE with the intention to use the application for Quality Assurance process. While the PSC team has been very responsive and approachable, they need improved technical writers, a stronger project management (to include communications) team and above all they need Business Analysis skills.

The product is a good application with huge potential to be used in Audit, Inspection, Quality and CAPA managements spaces.

The easily configurable nature of ACE, combined with their Analytic Reporting capability and collaborative functions makes ACE a very good product.

Pros

ACE is an easily implementable SaaS application. The user interfaces, features and response time is really good. ACE has a lot of configurable attributes which makes it very flexible.
ACE has very good collaborative functions.
The features are an endless possibility:
- Chat functionality
- Group chat per record and custom defined groups with history
- Ease of creation and transitioning of records and capture of data
- Acts a good document repository
- Configurable workflows
- Live Scribe and saved Scribe notes feature
- Very succinct and user friendly dashboard
- Strong Analytics reporting capability with export functionality
- Step-wise configurable inapp notifications and email notifications
- Task alerts
- Role based access restrictions and permissions
- Audit Trail
- API

The Implementation team is very knowledgeable and responsive.

Cons

Product implementation: the Implementation process needs vast improvements - the team requires a Business Analyst dedicated to every implementation. They need a professional technical writer and solution architecture. The team communications and project management needs vast improvements. The company needs a product roadmap that needs to be published and a process to elicit product improvements from their clientele.

ACE: The tool is great but they need the following basic improvements:
- a robust and above par PDF rendition capability
- Customization Dashboard (to include company specific branding)
- Customization of system notifications (to include company branding and remove ACE)
- Alerts for Group Chat
- Intuitive record creation and parent-child relational DB structure
- more configurable permissions around Scribe functionality

Zhussipbek M.
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very Intuitive Software Platform for document management in Pharma Industry

Reviewed on 2021/03/16

ACE is very practical software system to log all the test results accurately, and compile and...

ACE is very practical software system to log all the test results accurately, and compile and provide data summaries to management in timely manner. Quality Assurance specialist could review the test results remotely (Especially helpful during the COViD-19 Pandemic to minimize employee numbers). Overall, ACE meets the good documenting practices for regulatory organizations to comply with GMP regulations.

Pros

ACE was very easy to use and to maintain a detailed and accurate recording of activities and results on quality control tests. Very intuitive software to enter data into relevant data management systems. This software also very helpful to perform tracking and trending of data as requested. To work remotely to compile data and provide data summaries to management in timely manner.

Cons

In the case of mistake during performing the test, the manual explanation was required to enter. The ACE system could be improved if the possible reasons could be provided as options to choose including the 'other' option as well.

Adrienne O.
Overall rating
  • Industry: Biotechnology
  • Company size: 51-200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

ACE

Reviewed on 2020/10/13

Overall, a really great tool for small companies or those who just want a secure, easily searchable...

Overall, a really great tool for small companies or those who just want a secure, easily searchable system for storing their electronic documents.

Pros

An economic option and great for small companies that are implementing an eQMS for the first time. Great for companies that are just looking for an eDMS.

Cons

Improvement needed in the more advanced eQMS features that go beyond document control, such as the audit module. Allowance for more customization would be appreciated.

Faizan S.
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 10 000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

ACE Pros and Cons

Reviewed on 2019/04/10

ACE is a very user friendly software which allows you the flexibility to carry out multiple...

ACE is a very user friendly software which allows you the flexibility to carry out multiple processes on a single platform which is otherwise done through systems like Trackwise, SAP, LIMS, etc. making it very easy and convenient to use

Pros

- ACE software is a one stop for maintaining, modifying, and issuing controlled copies of any kind of documents with audit trail
- ACE has functionality to carry out transactions like SAP inclusive of work orders and change controls making it easier to
- ACE also keeps a track of all deviations and CAPAs which help to easily attach as a child record to the Master Batch Record (MBR) since they all are in the same platform
- Keeps record of purchase orders, raw material specs, and different certificates that are associated with materials and equipment therefore making the inventory process easy
- ACE allows to easily carry out User Required Specs, Functional Required Specs, Risk Assessments and System Impact Assessments on systems through its simple to use workflow and interface

Cons

ACE can be used as a dropbox to store all documents regarding a project but this was not successfully implemented as it required a different workflow

Showing 5 reviews of 21 Read all reviews

Adaptive Compliance Engine (ACE) FAQs

Below are some frequently asked questions for Adaptive Compliance Engine (ACE).

Adaptive Compliance Engine (ACE) offers the following pricing plans:

  • Starting from:
  • Free Trial: Available

Contact PSC Software for pricing details.

We do not have any information about Adaptive Compliance Engine (ACE) features

Adaptive Compliance Engine (ACE) has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Adaptive Compliance Engine (ACE) supports the following languages:

English

Adaptive Compliance Engine (ACE) supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Adaptive Compliance Engine (ACE) has

Adaptive Compliance Engine (ACE) offers the following support options:

Email/Help Desk, FAQs/Forum, Phone Support, Chat

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