About TIMS

Tellennium's Integrated Management System (TIMS) is a SaaS telecom expense management solution designed to help businesses within industries such as energy, healthcare, manufacturing, technology, and professional services manage and control their recurring expenses and assets. The platform offers features including verification of telecom charges, centralized expense management, physical asset tracking, MACS management, invoice imaging, access control, and more.

With the aim of helping businesses to track their telecom-related expenses and reduce waste, the TIMS platform provides users with real-time insight into key metrics such as service usage, device usage, telecom expenses, ROI, and more. The visual reporting, along with the systems invoice processing and management functionalities, allows businesses to identify inefficiencies, as well as fraudulent or incorrect charges.

The TIMS platform also facilitates the management of the Internet of Things (IoT) with tools for tracking historical and real-time data on connected devices, data circuits, vendors, contracts, payments, and more. Users are provided with a real-time view of the enterprises communications technology infrastructure, and can utilize the audit and optimization tools to manage operations.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Images

TIMS audit and optimization
TIMS financial reporting
TIMS inventory service management
TIMS mobile optimization and management
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TIMS video
TIMS screenshot: TIMS audit and optimization TIMS screenshot: TIMS financial reporting TIMS screenshot: TIMS inventory service management TIMS screenshot: TIMS mobile optimization and management

Features

Total features of TIMS: 27

  • API
  • Access Control
  • Asset Management
  • Auditing
  • Automatic Notifications
  • Budgeting
  • Built-In Database
  • Cost Analysis
  • Data Capture and Transfer
  • Data Import/Export
  • Data Storage Management
  • Data Verification
  • Expense Tracking
  • Financial Analysis
  • Forecasting
  • Inventory Management
  • Invoice Management
  • Invoice Processing
  • Permission Management
  • Physical Asset Tracking
  • Real Time Data
  • Real Time Notifications
  • Resource Allocation
  • Risk Alerts
  • Risk Assessment
  • Role-Based Permissions
  • Third Party Integration

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Reviews

Overall rating

4,6 /5
(7)
Value for Money
4,7/5
Features
4,6/5
Ease of Use
4,3/5
Customer Support
5/5

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Showing 5 reviews of 7
Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1 001-5 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Amazing Support

Reviewed on 2020/01/13

Pros

Easy to use.
Great Dashboards.
Inventory by location

Cons

Always explaining how Tellennium is to others.

Sean S.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1 001-5 000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

TIMS Review

Reviewed on 2020/07/22

Our primary business problem was having too many invoices and too many telecom vendors that were...

Our primary business problem was having too many invoices and too many telecom vendors that were difficult to manage and negotiate both contractually and from a service perspective. TIMS has been essential in allowing us to focus on taking care of things that have a direct impact on patient care instead of managing telecom vendors and looking for cost savings without a complete understanding of the market and what charges might be exorbitant.

Pros

I like the visibility I get from TIMS into our entire portfolio of telecom contracts. Having a simple but central console to look at everything from a few custom views and a single window is a huge improvement to keeping track of things using spreadsheets and various other tools that aren't quite as complete as TIMS.

Cons

I haven't found anything that is a true dissatisfier at this time. I have a lot of road to cover and so far there haven't been any issues.

Brian F.
Overall rating
  • Industry: Medical Practice
  • Company size: 1 001-5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

TIMS Works!

Reviewed on 2020/06/25

As I sated, overall TIMS is very functional just some tidbits here and there that could improve...

As I sated, overall TIMS is very functional just some tidbits here and there that could improve user experience.

Pros

Ease of use is my biggest Pro. It has shown improvement that creates a more efficient work flow

Cons

There are some point of software that seem a bit redundant. Sometimes responses to a ticket or MAC are delayed

Robert K.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 10 000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Tellennium Review

Reviewed on 2020/06/23

I have had a great experience with Tellennium. I highly recommend them

I have had a great experience with Tellennium. I highly recommend them

Pros

It is very user friendly once you are trained to use the software. If you have any question, customer service is very quick to respond with help.

Cons

Pulling Granite billing is very difficult.

Barry B.
Overall rating
  • Industry: Mining & Metals
  • Company size: 1 001-5 000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Stel Tech Review

Reviewed on 2020/06/25

Great Experience. Getting Accurate data and useful report helps us avoid blind spots. Visibility...

Great Experience. Getting Accurate data and useful report helps us avoid blind spots. Visibility is Key!

Pros

The breath and dept of data they collect with straightforward reporting.

Cons

Some normalizing of the data would be helpful. We have multiple Names / Address etc but they still refer to the same Location.

Showing 5 reviews of 7 Read all reviews

TIMS FAQs

Below are some frequently asked questions for TIMS.

TIMS offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Available

Contact Tellennium for more information on pricing.

We do not have any information about TIMS features

TIMS has the following typical customers:

Large Enterprises, Mid Size Business

TIMS supports the following languages:

English

We do not have any information about what devices TIMS supports

TIMS integrates with the following applications:

ServiceNow

TIMS offers the following support options:

Phone Support, Online Support

Related categories

See all software categories found for TIMS.