Surefire Local

Cloud-based local marketing platform for small businesses

About Surefire Local

Surefire Local is a cloud-based digital marketing solution designed to help local businesses manage multiple marketing campaigns, online reviews, and customer communication. Key features include lead management, email marketing, search tools, reputation management, content marketing, and more.

Surefire Local offers directory listing management features that allow businesses to guarantee accuracy and consistency across multiple online platforms. The application provides businesses with customer engagement and real-time communication via chat and text messages. Users can improve their online reputation, collect positive reviews, respond to customer feedback, and manage negative mentions.

With Surefire Local's content marketing tools, businesses can create and share content across multiple social media channels such as Twitter, Facebook, and Instagram. Users can also increase their online presence and drive traffic through segmented social media, email, and SMS marketing campaigns. Surefire Local integrates with multiple third-party platforms, such as Google Analytics, Yext, Salesforce, Twilio, Microsoft Dynamics, and more.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Images

Surefire Local dashboard
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Surefire Local video
Surefire Local screenshot: Surefire Local dashboard

Features

Total features of Surefire Local: 64

  • API
  • Analytics/ROI Tracking
  • Auto-Responders
  • Automated Publishing
  • Brand Tracking
  • Campaign Analytics
  • Campaign Management
  • Campaign Tracking
  • Channel Attribution
  • Channel Management
  • Chat/Messaging
  • Communication Management
  • Content Management
  • Conversion Tracking
  • Customer Engagement
  • Dashboard
  • Document Management
  • Drip Campaigns
  • Email Management
  • Email Marketing
  • Email Templates
  • Geotargeting
  • Goal Setting / Tracking
  • Image Library
  • Interaction Tracking
  • Keyword Tracking
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Location-Based Marketing
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Communication
  • Negative Feedback Management
  • Pageview Tracking
  • Performance Metrics
  • Pipeline Management
  • Post Scheduling
  • Ratings / Reviews
  • Real Time Notifications
  • Referral Tracking
  • Reporting/Analytics
  • Response Management
  • Review Generation
  • Review Monitoring
  • Review Notification
  • Review Request
  • SEO Management
  • SMS Marketing Managment
  • SMS Messaging
  • Search/Filter
  • Site Search Tracking
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Source Tracking
  • Video Support
  • Web Forms
  • Web Traffic Reporting
  • Website Analytics

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Reviews

Overall rating

4,8 /5
(5)
Value for Money
4,8/5
Features
4,8/5
Ease of Use
4,6/5
Customer Support
5/5

Already have Surefire Local?

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Showing 5 reviews of 5
Kimberly H.
Overall rating
  • Industry: Construction
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Surefire Is a Sure Thing!

Reviewed on 2020/06/30

We were nervous to change at first and thought it was 'too good to be true' but decided after...

We were nervous to change at first and thought it was 'too good to be true' but decided after talking to several references, we'd give it a shot. [SENSITIVE CONTENT HIDDEN] was great getting us started and listened to what we wanted, made suggestions and edits, and we are very happy with the end product. We were then handed off to our rep, [SENSITIVE CONTENT HIDDEN], who has been incredible from the start. We chat with her weekly and she's very understanding with all of our questions and we feel very comfortable with her.

Pros

We like that it's a one-stop shop for marketing with incredible customer support! We can post to multiple platforms, track what people are interested in on our site, listen to leads, and get help from our rep within minutes. Our rep, [SENSITIVE CONTENT HIDDEN], is always making great suggestions, answering our questions or finding out the answers for us, and she makes us feel like we matter to her and to Surefire.

Cons

At first we didn't like that we couldn't make direct changes to the website ourselves. On our old platform we could go in and change things pretty easily. We quickly learned that we should allow the 'pros' to do those changes and to be honest, all we have to do is send a request and it's honored in just a short time! We just had to get used to the new system.

Response from Surefire Local

Hi Kimberly, thank you so much for your in-depth review! We are so glad that you've had an amazing experience with the Surefire Local Marketing Platform and our support team. Surefire Local is always here for you and your business whenever you need our help.

Denise B.
Overall rating
  • Industry: Construction
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Definitely Recommend the Surefire Local Marketing Platform

Reviewed on 2020/06/30

Surefire Local has greatly increased the traffic to our website from one year to the next. The...

Surefire Local has greatly increased the traffic to our website from one year to the next. The results have been huge and evident.

Pros

The platform is very easy to use and navigate. It allows me to easily show and share with my husband/co-owner of our business how all aspects of our social media and website are functioning.

Cons

The only thing that I would change is the time it takes to load some sections/pages and the functionality when using Mac browsers (Firefox and Safari).

Response from Surefire Local

Hi Denise, thank you for your review! We appreciate your feedback as we're always looking to improve the Surefire Local Marketing Platform for our clients. I'll be sure to pass it along to our development team!

Rachel B.
Overall rating
  • Industry: Construction
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Surefire Platform

Reviewed on 2020/06/30

The service I receive from our account manager is fast and he does a really good job.

The service I receive from our account manager is fast and he does a really good job.

Pros

Its potential, The review requests function

Cons

It's hard to tell/trust how accurately it works

Response from Surefire Local

Hi Rachel, thank you so much for your honest feedback! We're so happy that you are loving our reviews feature and your account manager. The great thing about the platform is we directly integrate with many tools so the information is the same no matter which dashboard you look at. If you'd like to learn more about it, don't hesitate to reach out!

Jase B.
Overall rating
  • Industry: Construction
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Marketing Made Easy

Reviewed on 2020/03/09

It has made my job so much easier. The platform allows me to do most tasks from one site.

It has made my job so much easier. The platform allows me to do most tasks from one site.

Pros

The platform is streamlined and user friendly. Information is quick to access and easy to track.

Cons

There really is nothing to not like about the software.

Response from Surefire Local

Hi Jase, thank you for leaving such a wonderful review. We are so glad that the Surefire Local Marketing Platform has made your job easier. After all, that's all we want for our customers!

Joe S.
Overall rating
  • Industry: Construction
  • Company size: 11-50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Very Useful

Reviewed on 2020/06/24

This is a great one stop shop for all things digital in your business.

This is a great one stop shop for all things digital in your business.

Pros

This is a great one stop shop for all things digital in your business.

Cons

Honestly i can't think of anything that doesn't work well.

Response from Surefire Local

Hi Joe, thank you so much for your positive review! We're so happy to hear that you enjoy using the Surefire Local Marketing Platform. Wishing you continued success!

Showing 5 reviews of 5 Read all reviews

Surefire Local FAQs

Below are some frequently asked questions for Surefire Local.

Surefire Local offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Not Available

Basic Plan: $499/month Premium Plan: $899/month Pro Plan: $1,499/month Contact Surefire Local for custom enterprise pricing.

We do not have any information about Surefire Local features

Surefire Local has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500

Surefire Local supports the following languages:

English

Surefire Local supports the following devices:

Android (Mobile), iPhone (Mobile)

Surefire Local integrates with the following applications:

Facebook, Google Analytics, Instagram, LinkedIn for Business, Medallia Experience Cloud, QuickBooks Online Advanced, Synup, Twilio Voice, WordPress, Yext

Surefire Local offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, Chat

Related categories

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