RetailEdge

Point of sale & inventory management solution for retailers

About RetailEdge

RetailEdge is a point of sale solution, which helps retail businesses manage inventory and sales orders. Key features of the platform include barcode scanning, item listing, customer history tracking, credit card processing, price management, invoicing, secure data storage, and gift card distribution.

The RetailEdge application enables managers to track the sale of goods, calculate sales margins, estimate profits, and monitor performance of specific items, vendors, or departments. Employees can use RetailEdge to track customer interests, store credits, and suitable discounts/promo codes in order to increase engagement among buyers. It allows supervisors to view stock levels and generate reorders to maintain inventory across multiple locations.

RetailEdge offers API-based, as well as third-party, integrations with Shopify, ShipStation, Locally, and Brandify, letting owners set up an online store, process orders and manage quantities or cost modifications. Stores can use the loyalty program feature to issue credits to customers and reward points with every purchase. Plus, it helps employees create custom receipts, print IDs for buyers and export sales information to external files.

Devices

Business size

S M L

Markets

United States, Canada

Supported Languages

English

Images

RetailEdge inventory management
RetailEdge item listing
RetailEdge vendor addition
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RetailEdge video
RetailEdge screenshot: RetailEdge inventory management RetailEdge screenshot: RetailEdge item listing RetailEdge screenshot: RetailEdge vendor addition

Features

Total features of RetailEdge: 45

  • API
  • Accounting Integration
  • Automatic Backup
  • Barcode Scanning
  • Commission Management
  • Credit Card Integration
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Data Capture and Transfer
  • Data Storage Management
  • Discount Management
  • Electronic Payments
  • Email Notifications
  • Gift Card System
  • History Tracking
  • Inventory Management
  • Inventory Tracking
  • Invoice Processing
  • Labeling
  • Location Tracking
  • Loyalty Program
  • Multi-Location
  • Order Management
  • Order Processing
  • POS
  • POS Integration
  • Performance Management
  • Performance Metrics
  • Price Management
  • Promotions Management
  • Purchase Order Management
  • Real Time Updates
  • Receipt Management
  • Recurring Billing
  • Retail Inventory Management
  • Returns Management
  • Sales Forecasting
  • Sales Orders
  • Sales Tracking
  • Secure Data Storage
  • Supplier Management
  • Third Party Integration
  • Vendor Management
  • eCommerce Integration

Alternatives

Lightspeed Retail

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Alice POS

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#2 Alternative to RetailEdge
Alice POS is built for multi-stores like franchises and corporate buying groups and corporate networks. Alice POS is...

eHopper

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#3 Alternative to RetailEdge
eHopper is a free, cross-platform, cloud-based POS software designed for use by retail & restaurants using Android,...

HungerRush

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#4 Alternative to RetailEdge
HungerRush is a restaurant management system designed for restaurateurs by restaurateurs. Empower your business with...

Reviews

Overall rating

4,7 /5
(117)
Value for Money
4,9/5
Features
4,5/5
Ease of Use
4,6/5
Customer Support
4,8/5

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Showing 5 reviews of 117
Eric M.
Overall rating
  • Industry: Retail
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

We have been using RE since 2007 and have been very happy overall.

Reviewed on 2017/11/02

It's an effective way for us to manage our inventory and reports with out a high cost. I do wish...

It's an effective way for us to manage our inventory and reports with out a high cost. I do wish there were a userface update to be more "modern" and the ability to look up customers who haven't been here since, say, 2015.

More in depth reporting can be beneficial as well.

Pros

The affordability is nice, compared to others that I've shopped around for. We purchased our setup in 2007 and we have since added to it, and have a total of three key FOB's (2 machines, 1 backup) for our business.

I can operate the system in my sleep because I'm familiar w/ it, which makes it very hard to consider changing to another system. After digging into the features I was looking for, I found that with a modest purchase, RE can do everything that I want and need it to do.

Cons

I have asked for some features over the years that seem simple and would be useful for the wide variety of customers as well. However, I think my biggest dislike is the inability to get a beep when a negative item is scanned and we're not looking at the screen.

Example: We sell canned cat foods, and often times, we sell 24-72 of them at a time. Most of these cans have to be scanned at least once. Errors happen, and if our inventory is off or the items have arrived before being put in, there will be a negative. If you aren't looking at the screen, you'll simply not see the "are you sure" notification, which another scan of a can hits "ok"

We have trained ourself for the most part, but it would still be nice to have an alert.

Donna S.
Overall rating
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Reliable, full featured and affordable POS

Reviewed on 2020/07/30

I can perform all of my inventory management processes and sales from anywhere. Even when I travel...

I can perform all of my inventory management processes and sales from anywhere. Even when I travel to Trade shows across the country, I am never impacted by internet issues.

Pros

This is a full featured POS and inventory management application that can run with or without an internet connection. All of this at a very reasonable initial investment price.

Cons

It does not integrated with my website database, Magento.

Response from High Meadow Business Solutions

Hi Donna, thank you for the kind words! We do have an integration with Magento through a third party called Modern Retail. Feel free to give us a call or email if you'd like to learn more!

Joshua H.
Overall rating
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Don't spend too much on your POS!

Reviewed on 2020/11/21

Customer service is great. I am very happy. I would recommend to others (and have)

Customer service is great. I am very happy. I would recommend to others (and have)

Pros

I loved the price. But I did a lot of research before I bought. It took me months to decide. I loved that I could use my own hardware. It really does it all. The price compared to other companies is 50-70% lower with more features and no annual fees if you don't want the latest version. Room for expansion is awesome. Adding another terminal does not cost an arm and a leg with other products. To have a non-web based POS software that does it all for this price is amazing.

Cons

When you first buy it you don't get full use of the software until you talk to a rep. It would be nice just to have a license key.

Melissa D.
Overall rating
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Mostly good, with a few major frustrations.

Reviewed on 2017/11/02

Ease of checking out customers and keeping track of inventory.

Ease of checking out customers and keeping track of inventory.

Pros

Pretty simple and explanatory interface. Not difficult to teach new hires how to use. Tech support is usually pretty speedy and efficient.

Cons

Every time there's an update with the software or with Windows 10, we have to call tech support because something becomes incompatible or switched off. Also unhappy that we started out being able to use our POS as a touch screen, and when Windows 10 became the operating system, it was no longer able to operate as touch screen, tacking on time to our checkout speed.

Some of the report functions are a bit tedious to use.

Many customers unhappy that we can't tell them how far along in the loyalty program they are without us doing some major research; wish it was just automatically tracked in their account.

Jen S.
Overall rating
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Retail Edge gives us all we need and more!

Reviewed on 2020/11/13

Pros

The reports available are wonderful. I like that I can create/customize the reports I use most frequently and save them as "memorized reports" and name them as we see fit. The setup was pretty easy overall and the customer service since then has been great. Low monthly fees, or fees based upon your needs is a bonus. User friendly on the front end and staff tends to learn quickly. The deeper you get into the system and use the features available the more you see it offers. The Demo/Training mode available is fantastic!

Cons

We have used Retail Edge about 2 years and just added another terminal at a new location. We are learning how to make sure each user can only see their specific data unless given security rights to see both/all locations. I feel there are a few reports that still show all locations data even though based on their user "rights" they should have limited visibility. Maybe I missed a step during setup? Overall; very happy, just completed cashier training at the new location, and looking forward to what we can do now.

Showing 5 reviews of 117 Read all reviews

RetailEdge FAQs

Below are some frequently asked questions for RetailEdge.

RetailEdge offers the following pricing plans:

  • Starting from: US$495,00
  • Pricing model: One Time License
  • Free Trial: Not Available

RetailEdge Point of Sale Software: $495 Secondary Workstation Plan: $225 Island Workstation Plan: $450 Enhanced Support Plan: $45 Maintenance Plan: $5/workstation

RetailEdge offers the following features:

  • Accounting Integration
  • Barcode Scanning
  • Commission Management
  • Credit Card Processing
  • Customer Database
  • Discount Management
  • Inventory Management
  • Invoice Processing
  • Loyalty Program
  • Multi-Location
  • Order Management
  • POS Integration
  • Purchase Order Management
  • Returns Management
  • Sales Tracking
  • eCommerce
  • eCommerce Integration

RetailEdge has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

RetailEdge supports the following languages:

English

RetailEdge supports the following devices:

Android, iPhone, iPad

RetailEdge integrates with the following applications:

PayPal, QuickBooks Online Advanced, ShipStation, Shopify

RetailEdge offers the following support options:

Phone Support, Online Support, FAQs, Forum, Knowledge Base, Video Tutorials

Related categories

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