About RetailEdge
RetailEdge is a point of sale solution which helps retail businesses manage inventory and sales orders. Key features of the platform include barcode scanning, item listing, customer history tracking, credit card processing, price management, invoicing, secure data storage, and gift card distribution.
The RetailEdge application enables managers to track the sale of goods, calculate sales margins, estimate profits, and monitor performance of specific items, vendors, or departments. Employees can use RetailEdge to track customer interests, store credits, and suitable discounts/promo codes in order to increase engagement among buyers. It allows supervisors to view stock levels and generate reorders to maintain inventory across multiple locations.
RetailEdge offers API-based, as well as third-party, integrations with Shopify, ShipStation, Locally, and Brandify, letting owners set up an online store, process orders and manage quantities or cost modifications. Stores can use the loyalty program feature to issue credits to customers and reward points with every purchase. Plus, it helps employees create custom receipts, print IDs for buyers and export sales information to external files.
Pricing starting from:
US$495,00/one-time
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to RetailEdge
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Supported Languages
English
Pricing starting from:
US$495,00/one-time
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to RetailEdge
Images
Features
Total features of RetailEdge: 62
Alternatives
Quickbooks Point of Sale
Shopify
Square Point of Sale
Vend
Reviews
Already have RetailEdge?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Cosmetics
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
RetailEdge is Essential!
Reviewed on 2019/10/15
RetailEdge has been pretty flawless for me, and the rare occasions I've needed assistance, I was...
RetailEdge has been pretty flawless for me, and the rare occasions I've needed assistance, I was taken care of promptly by their team. Everyone has been very professional, and I've never felt "rushed" off the phone when needed support. They take their time, explain things thoroughly, and are kind in the process.
Pros
I love how easy it is to navigate, and customize different reports. It's great to be able to really "drill down" into the inventory and get all sorts of useful data on products. This has been a HUGE help in determining which items to stock more of, and which ones to let go. It really streamlines my inventory! I also love to customize the setup for multiple users, so not every employee has access to all the features. There's nothing it can't do so far!
Cons
I'm having trouble thinking of anything I really don't like... The one thing I wish it did, is have the ability to attach a "time-sensitive" note for individual customers. Similar to the "note" that pops up when selecting a customer account, I wish there was a feature that could let me know when their professional license expires (or is getting close to expiring), so I would be automatically prompted to ask for their updated copy.
Response from High Meadow Business Solutions
Hi Melissa, thank you so much for your kind words and feedback! With regards to a time-sensitive pop up, we have had customers ask for this type of feature in the past and there are scripts that can be run that will allow you to do this. To make sure we address your concerns fully, we will be reaching out to you via email shortly. Thanks again!
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
RetailEdge is awesome
Reviewed on 2022/05/18
I would recommend RetailEdge to any store that is getting started because it is affordable and the...
I would recommend RetailEdge to any store that is getting started because it is affordable and the IT team is able to speak in terms that is understandable.
Pros
I have used RetailEdge for 4 years now and I love having the gold level which is very inexpensive. I know I can call them and get any question answered usually within an hour.
Cons
I wish there was a training manual that I could download with the basics for my employees for returns, exchanges, gift cards, entering inventory, etc.
Response from High Meadow Business Solutions
Hello Paul, thank you for your review! There is an online training manual for all things RetailEdge. just go to www.retailedge.com/help. We also have a YouTube series with basic training video tutorials. Thanks again!
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Some wonderful features but when we had inconsistencies and inaccuracies, the team could not...
Reviewed on 2018/07/10
Pros
The reports are very useful. It is helpful with understanding stock, managing stock and the customer base.
Cons
inaccuracies and errors in reports that can't be resolved with support help. We found customers with balances that were not accurate and the support team could not resolve the problem.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
You need this for small business.
Reviewed on 2022/05/13
Great support services. Always eager to help and knowledge staff.
Great support services. Always eager to help and knowledge staff.
Pros
Was able to import 120000 items from my old inventory to the new Retail Edge system. Daily sale quick and easy.
Cons
Would like to have 2 open sales screens at one time while customers make up their minds on what they want.
- Industry: Arts & Crafts
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Happy user for 7+ years
Reviewed on 2022/05/12
RE was purchased about 20 years ago when the business first opened, and I have been here for about...
RE was purchased about 20 years ago when the business first opened, and I have been here for about 7 years. RE is easy to use, easy to understand, easy to make adjustments as the business grows. Customer service has been great, even though we are on the freebie plan, and they are responsive to my emails as I've grown into the managerial role and my responsibilities have increased.
Pros
I like that RE is all we need for inventory management, POS, reports, etc. It's easy to use, even for new hires, and easy for me as a manager to adjust as needs change.
Cons
I can't think of any cons, because it does everything we need it to.
RetailEdge FAQs
Below are some frequently asked questions for RetailEdge.Q. What type of pricing plans does RetailEdge offer?
RetailEdge offers the following pricing plans:
- Starting from: US$495,00/one-time
- Free Trial: Available
RetailEdge is designed for retailers looking for a fully functional POS software. Packed with features for just $495, RetailEdge provides a powerful POS solution that is not only easy to install, use and configure, but affordable to maintain and run. No recurring charges are required and it offers an abundance of functions and features that do not require significant training (one hour of free training is included) or re-training to get businesses up and running. RetailEdge saves businesses on upfront costs and ongoing costs as well. It has no hidden costs, recurring charges, or credit card processing fees. RetailEdge is designed to provide a higher return on investment (ROI) and provide software and services that work for businesses.
Q. Who are the typical users of RetailEdge?
RetailEdge has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000
Q. What languages does RetailEdge support?
RetailEdge supports the following languages:
English
Q. Does RetailEdge support mobile devices?
RetailEdge supports the following devices:
Q. What other apps does RetailEdge integrate with?
RetailEdge integrates with the following applications:
QuickBooks, QuickBooks Online Advanced, ShipStation, Shopify
Q. What level of support does RetailEdge offer?
RetailEdge offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
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