RetailEdge

Point of sale & inventory management solution for retailers

About RetailEdge

RetailEdge is a point of sale solution which helps retail businesses manage inventory and sales orders. Key features of the platform include barcode scanning, item listing, customer history tracking, credit card processing, price management, invoicing, secure data storage, and gift card distribution.

The RetailEdge application enables managers to track the sale of goods, calculate sales margins, estimate profits, and monitor performance of specific items, vendors, or departments. Employees can use RetailEdge to track customer interests, store credits, and suitable discounts/promo codes in order to increase engagement among buyers. It allows supervisors to view stock levels and generate reorders to maintain inventory across multiple locations.

RetailEdge offers API-based, as well as third-party, integrations with Shopify, ShipStation, Locally, and Brandify, letting owners set up an online store, process orders and manage quantities or cost modifications. Stores can use the loyalty program feature to issue credits to customers and reward points with every purchase. Plus, it helps employees create custom receipts, print IDs for buyers and export sales information to external files.


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RetailEdge Software - RetailEdge inventory management
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RetailEdge Software - RetailEdge vendor addition

Not sure about RetailEdge? Compare with a popular alternative

RetailEdge

4,8 (171)
VS.
Highly reviewed

Starting Price

US$495,00
one-time
No pricing found

Pricing Options

Free version
Free trial
Free version
Free trial

Features

64
101

Integrations

4
23

Ease of Use

4,6 (171)
4,7 (2 852)

Value for Money

4,8 (171)
4,5 (2 852)

Customer Service

4,8 (171)
4,4 (2 852)
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Reviews

Overall rating

4,8 /5
(171)
Value for Money
4,8/5
Features
4,6/5
Ease of Use
4,6/5
Customer Support
4,8/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 171
Woody
Overall rating
  • Industry: Sporting Goods
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent POS software with great inventory control and customer tracking

Reviewed on 2017/10/23

Inventory control and customer tracking, custom reports and more!

Inventory control and customer tracking, custom reports and more!

Pros

The inventory control is wonderful! Can track when your shipments were received, cost averaging, qty on hand and more. The inventory control is second to none in my opinion! Customer tracking is great too! Can see when your customer bought items and how much they paid for it. All customizable too, so it really helps to see which products are moving in the different areas of interest or regions where they live. Customer loyalty program is an excellent addition for our customer base and they love it too! AND reports are customizable so you can see just about anything that is going on with your business right in the system.
Before moving to Retail Edge (moved from REGIT after it was discontinued, which we used for almost 10 years), we researched several systems and each had problems or lacked features that we needed. We found Retail Edge and were amazed at all the features listed, and the ability to create custom reports and integrate with certain on-line store platforms. Retail Edge covers everything we needed for our business and gave us plenty of room to grow and expand on the features.
Lastly, but most importantly, the client support is absolute excellent. Really never had any issues, but had numerous questions (and sometimes still do) and those tech guys answer our (sometimes stupid) questions quickly, honestly and most of all they are just very nice guys too! You can't go wrong with using Retail Edge!

Cons

Well, not much to put here. I would like to see a report that is ran off the tax settings to make it a little easier for me to see what GOVT or RESALE/WHOLESALE customers have made purchases for my monthly sales tax reports. But we created our own custom report in the system and used one of the custom fields in the customer database to mark those customers, so we actually have this report. Just had to do a little custom settings in the reports.

Verified Reviewer
Overall rating
  • Industry: Insurance
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Flexible: Can be as complicated or as simple of a system that you want.

Reviewed on 2017/10/23

Pros

There are actually a lot of features that I like about this program. The program is "forgiving". If you make a mistake, there are lots of options for fixing your error. Voiding and reissuing a transaction is easy. You can merge items or customers if you accidentally set them up two different ways.

Also, you can use one UPC for many items using their alias feature. So, say you have a bunch of "eaches" - you only have one of that item, but you want to scan the UPC but you don't want to clog up your inventory with all of those one time items, you can add each UPC as an alias and when you scan that UPC, they are all under the same item.

To accept the "exact balance", you can just hit "+" in the payment field and it will take it as the full amount instead of having to type in the amount paid.

Cons

They took away the columns for quantity and last action date in Inventory list (unless you export). So, if you pull up the inventory list, you'd have to look at each one individually to see the quantity in stock instead of it being a column you can just view.

Jayne
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Some wonderful features but when we had inconsistencies and inaccuracies, the team could not...

Reviewed on 2018/07/10

Pros

The reports are very useful. It is helpful with understanding stock, managing stock and the customer base.

Cons

inaccuracies and errors in reports that can't be resolved with support help. We found customers with balances that were not accurate and the support team could not resolve the problem.

Jenny
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great Service

Reviewed on 2023/08/15

I've always found the support team to be very friendly and helpful over the years that we've needed...

I've always found the support team to be very friendly and helpful over the years that we've needed them. They're always willing to help with whatever issue we face.

Pros

The POS system is easy to use and as functional for our mobile store.

Cons

Occasionally we have issues with our day end reports, they tend to duplicate the days sales.

Response from High Meadow Business Solutions

Hi Jenny,
Thanks so much for your review! Give support a shout at [email protected] and they can go over some work flow suggestions with you to keep your closings in check.

Betsy
Overall rating
  • Industry: Consumer Goods
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Thank you!

Reviewed on 2023/08/21

it works for a day to day job, but the tech support were super kind! [sensitive content hidden]...

it works for a day to day job, but the tech support were super kind! [sensitive content hidden] you rock!! thank you soo much!! You solved my issue very quickly and with such a professional attitude! Thank you!!!!

Pros

its a good program does what I need with minimal issues

Cons

The icons are a bit busy but thats just personal style

Response from High Meadow Business Solutions

Hi Betsy,
Thank you so much for the kind words!! We are very happy to hear about your positive experience with technical support and will pass along your message.

Showing 5 reviews of 171 Read all reviews

RetailEdge FAQs

Below are some frequently asked questions for RetailEdge.

RetailEdge offers the following pricing plans:

  • Starting from: US$495,00/one-time
  • Free Trial: Available

RetailEdge is designed for retailers looking for a fully functional POS software. Packed with features for just $495, RetailEdge provides a powerful POS solution that is not only easy to install, use and configure, but affordable to maintain and run. No recurring charges are required and it offers an abundance of functions and features that do not require significant training (one hour of free training is included) or re-training to get businesses up and running. RetailEdge saves businesses on upfront costs and ongoing costs as well. It has no hidden costs, recurring charges, or credit card processing fees. RetailEdge is designed to provide a higher return on investment (ROI) and provide software and services that work for businesses.

RetailEdge has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

RetailEdge supports the following languages:

English

RetailEdge supports the following devices:

RetailEdge integrates with the following applications:

QuickBooks, QuickBooks Online Advanced, ShipStation, Shopify

RetailEdge offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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