Shipwell
About Shipwell
At Shipwell, we empower supply chain efficiency and service effectiveness at scale. The Shipwell platform includes capabilities previously out of most shippers' technical reach and affordability today. Our solution combines everything shippers need, from transportation management and visibility to procurement, in a comprehensive, easy-to-use platform. It will adapt and scale as market and business demands change, allowing shippers to operate, manage, and optimize the shipping process seamlessly. Industry experts have recognized Shipwell's traction in the market and have differentiated Shipwell as a leader in the logistics industry. Awards include Gartner Magic Quadrant for TMS 2023, 2022, 2021, Food Logistics’ 2022 Top Software & Technology Providers, and FreightWaves’ FreightTech 2022 and 2021 Awards for Innovation and Disruption in Freight Industry. Shipwell was also named the fourth fastest-growing company in North America on the 2021 Deloitte Technology Fast 500 and Forbes 2020 Next Billion-Dollar Startup. To learn more, visit www.shipwell.com.
Key benefits of Shipwell
Keep existing systems and workflows in place
Shipwell’s extensible technology enables seamless integrations that reduce implementation time while enabling end-to-end shipment visibility and data centralization.
Deliver an exceptional customer experience through state-of-the-art shipment tracking and communication, delivering visibility into 96% of driving distance.
Share real-time information with your CRM, ERP, OMS and WMS systems via REST API or EDI connections.
Centralize business processes, systems and data through built-in carrier, financial, ELD and ecommerce integrations.
Save time and proactively address issues
Utilize data-driven automation to eliminate manual tasks while providing advanced issue visibility and proactive corrective actions.
Leverage intelligent routing guides that automatically request bids and tender loads based on your business requirements.
Access premium capacity instantly and reduce time spent booking loads by broadcasting your shipments to our trusted network of carriers.
Monitor shipments automatically, receive proactive notifications and enable resolution of issues throughout the shipment lifecycle.
Meet and exceed customer expectations
Leverage state-of-the-art shipment tracking and visibility to ensure orders arrive on time.
Built-in advanced visibility tools proactively notify and help you address issues throughout the shipment lifecycle
Monitor tender acceptance, pickup, transport, delivery, and resolve issues for every shipment using Compass Dashboard.
Eliminate blind spots leveraging ELD integrations and the Shipwell mobile app, delivering visibility into 96% of driving distance.
Share real-time tracking information with customers directly from the platform.
Drive efficiency and reduce freight costs
Centralize your data to enable industry-leading analytics that identify areas for improvement and provide predictive pricing.
Utilize data-based models and reports to highlight areas for improvement and provide accurate future pricing predictions.
Streamline operations and uncover opportunities for savings through personalized carrier, facility and lane-performance reports.
Lower your transportation expenses through Shipwell’s proprietary predictive pricing insights with a 14-day forecast.
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Reviews
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- Industry: Arts & Crafts
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
great help to manage shipping
Reviewed on 2023/10/09
Pros
with this tool we solved all our problems regarding shipping management
Cons
we would love to have added other features and customization on the app
- Industry: Food & Beverages
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Shipwell
Reviewed on 2020/02/21
Pros
This service provides a much needed integration for our company. It provides an interface to easily quote and track all shipments.
Cons
There are glitches when adding new capabilities like adding several purchase orders to one load or uploading load details.
Response from Shipwell
Hello, thank you for taking the time to share your feedback with us-- we are constantly making updates to our platform and value your input. If you encounter additional issues, please share them with [email protected] so that our team can resolve them for you as quickly as possible.
- Industry: Machinery
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Shipwell Innovations
Reviewed on 2020/03/05
Pros
Shipwell has become more helpful in shipping and tracking shipment. It is very user friendly. I like the idea of Shipwell displaying the address when entering a ship to address. You put part of the address in and Shipwell bring up a list of address to choose from. You can also track package and get delivery confirmations on shipment.
Cons
Shipwell is heading in the right direction.
Response from Shipwell
Hello Kevin, thank you for taking the time to share your feedback with us. We're always trying to make valuable updates to the platform, so we welcome your suggestions. Please reach out to [email protected] with any additional feedback you have for the team.
- Industry: Food & Beverages
- Company size: 501–1,000 Employees
- Used for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
FTL vs LTL
Reviewed on 2020/02/20
Pros
Good for FTL. My colleagues have frequent needs for FTL shipments; I do so less often.
Cons
Shows refrig an option, shows LTL an option, but when you try to get a quote for LTL refrig you never get one. If not viable, the option to get a quote should not be there.
Response from Shipwell
Hello Helen, thank you for taking the time to share your feedback with our team. The platform does host carriers who support reefer LTL, but you are correct in that these feature combinations are not always available within a specific market. Our team is constantly adding carriers to the network to improve customer experience booking shipments. Please feel free to reach out to your account manager if you have any additional questions!
- Industry: Food Production
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
SHIPWELL IS AWESOME!!
Reviewed on 2020/02/21
Pros
I like it mainly because it is so easy to use. All areas are easy to access and once you input the information the first time,it is stored.
Cons
There is nothing that I do not like about this software.
Shipwell FAQs
Below are some frequently asked questions for Shipwell.Q. What type of pricing plans does Shipwell offer?
Shipwell offers the following pricing plans:
- Starting from: US$1,000.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Contact Shipwell for pricing details.
Q. Who are the typical users of Shipwell?
Shipwell has the following typical customers:
51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Shipwell support?
Shipwell supports the following languages:
English
Q. Does Shipwell support mobile devices?
Shipwell supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Shipwell integrate with?
Shipwell integrates with the following applications:
FedEx Ship Manager, NetSuite, Omnitracs, QuickBooks Online Advanced, SaferWatch, Samsara, Uber Freight
Q. What level of support does Shipwell offer?
Shipwell offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, Chat
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