Shipwell

Shipping, freight, and transportation management platform

About Shipwell

Shipwell is a cloud-based freight and transportation management solution designed to help shipping, third-party logistics, and carrier businesses streamline the entire supply chain lifecycle. The centralized platform allows users to quote, book, and track shipments in real-time via ELD, API, EDI integrations.

The application enables businesses to review rates for less than truckload (LTL) or full truckload (FTL) from carrier networks. Users can integrate Shipwell with eCommerce platforms, automatically generate freight pricing rates, and let customers select shipping options from within the online store. Shipwell’s mobile applications facilitate the shipping process and enable carriers to receive alerts for new loads, sign bills of lading digitally, capture photos of mishandled freight, upload delivery documents, and track fleet locations.

An artificial intelligence-enabled platform, Shipwell uses natural language processing that allows drivers to provide quick updates on shipment locations using automated check calls. The solution also offers integration with several applications such as Quickbooks, Shopify Plus, TriumphPay, Magento and more.

Devices

Business size

S M L

Markets

United States, Canada, Mexico

Supported Languages

English

Images

Shipwell quote management
Shipwell instant messaging screenshot
Shipwell analytics screenshot
Shipwell automated calls check
View 5 more
Shipwell video
Shipwell screenshot: Shipwell quote management Shipwell screenshot: Shipwell instant messaging screenshot Shipwell screenshot: Shipwell analytics screenshot Shipwell screenshot: Shipwell automated calls check

Features

Total features of Shipwell: 28

  • API
  • Analytics
  • Automatic Notifications
  • Billing & Invoicing
  • Billing Rate Management
  • Data Import/Export
  • Digital Signature
  • Dispatch Management
  • Document Management
  • Document Storage
  • Electronic Signature Capture
  • Geolocation
  • History Tracking
  • Instant Messaging
  • Location Tracking
  • Mobile Signature Capture
  • Order Management
  • Push Notifications
  • Request Routing
  • Scheduling
  • Shipping Labels
  • Shipping Management
  • Status Tracking
  • Supply Chain Collaboration
  • Transportation Management
  • Warehouse Management
  • Website Integration
  • eCommerce Integration

Alternatives

Fretron

4,8
#1 Alternative to Shipwell
Fretron helps shippers, fleet owners, and logistics businesses of all sizes streamline order planning, dispatch...

AscendTMS

4,8
#2 Alternative to Shipwell
AscendTMS is a logistics and shipping management software that helps businesses streamline operations related to...

SmartFreight

4,1
#3 Alternative to Shipwell
SmartFreight is a shipping management solution which helps businesses manage drop shipping, warehouse dispatching,...

Track-POD

4,6
#4 Alternative to Shipwell
Track-POD is a cloud-based fleet solution for route optimization that utilizes Artificial Intelligence technology, GPS...

Reviews

Overall rating

4,4 /5
(16)
Value for Money
4,3/5
Features
4,3/5
Ease of Use
4,3/5
Customer Support
4,6/5

Already have Shipwell?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 16
Bernie F.
Overall rating
  • Industry: Food Production
  • Company size: 501-1 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

SHIPWELL IS AWESOME!!

Reviewed on 2020/02/21

Pros

I like it mainly because it is so easy to use. All areas are easy to access and once you input the information the first time,it is stored.

Cons

There is nothing that I do not like about this software.

Verified Reviewer
Overall rating
  • Industry: Food & Beverages
  • Company size: 201-500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Shipwell

Reviewed on 2020/02/21

Pros

This service provides a much needed integration for our company. It provides an interface to easily quote and track all shipments.

Cons

There are glitches when adding new capabilities like adding several purchase orders to one load or uploading load details.

Response from Shipwell

Hello, thank you for taking the time to share your feedback with us-- we are constantly making updates to our platform and value your input. If you encounter additional issues, please share them with [email protected] so that our team can resolve them for you as quickly as possible.

Kevin H.
Overall rating
  • Industry: Machinery
  • Company size: 1 001-5 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Shipwell Innovations

Reviewed on 2020/03/05

Pros

Shipwell has become more helpful in shipping and tracking shipment. It is very user friendly. I like the idea of Shipwell displaying the address when entering a ship to address. You put part of the address in and Shipwell bring up a list of address to choose from. You can also track package and get delivery confirmations on shipment.

Cons

Shipwell is heading in the right direction.

Response from Shipwell

Hello Kevin, thank you for taking the time to share your feedback with us. We're always trying to make valuable updates to the platform, so we welcome your suggestions. Please reach out to [email protected] with any additional feedback you have for the team.

Helen B.
Overall rating
  • Industry: Food & Beverages
  • Company size: 501-1 000 Employees
  • Used Other for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

FTL vs LTL

Reviewed on 2020/02/20

Pros

Good for FTL. My colleagues have frequent needs for FTL shipments; I do so less often.

Cons

Shows refrig an option, shows LTL an option, but when you try to get a quote for LTL refrig you never get one. If not viable, the option to get a quote should not be there.

Response from Shipwell

Hello Helen, thank you for taking the time to share your feedback with our team. The platform does host carriers who support reefer LTL, but you are correct in that these feature combinations are not always available within a specific market. Our team is constantly adding carriers to the network to improve customer experience booking shipments. Please feel free to reach out to your account manager if you have any additional questions!

Mary D.
Overall rating
  • Industry: Consumer Goods
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

shipwell review

Reviewed on 2020/02/28

Overall Shipwell has had excellent customer service from [SENSITIVE CONTENT HIDDEN].
They are quick...

Overall Shipwell has had excellent customer service from [SENSITIVE CONTENT HIDDEN].
They are quick to respond to all questions and extremely helpful.

Pros

What I like most is the ease of use of Shipwell. If you have zero logistics background, you can still easily navigate the system and book your own shipments.

Cons

Freight class will sometime get dinged and charged for being off.

Showing 5 reviews of 16 Read all reviews

Shipwell FAQs

Below are some frequently asked questions for Shipwell.

Shipwell offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Not Available

Contact Shipwell for pricing details.

Shipwell offers the following features:

  • Billing & Invoicing
  • Dispatch Management
  • Order Management
  • Routing
  • Scheduling
  • Status Tracking
  • Warehouse Management
  • Website Integration

Shipwell has the following typical customers:

Small Business, Mid Size Business

Shipwell supports the following languages:

English

Shipwell supports the following devices:

Android, iPhone, iPad

Shipwell integrates with the following applications:

FedEx Ship Manager, Looker, Magento Commerce, QuickBooks Online Advanced, Shopify Plus, Slack

Shipwell offers the following support options:

Phone Support, Online Support, Knowledge Base

Related categories

See all software categories found for Shipwell.