Kennel Link

Kennel, daycare and grooming management software

About Kennel Link

Kennel Link is a web-based kennel management solution designed to help pet facilities streamline boarding, grooming and daycare activities. Key features include reservations, payment processing, email & text reminders, contract management, billing, and document storage.

The application allows facilities to maintain customer details along with information such as emergency contact, vaccination records, pet photos, and more. Kennel Link lets team members collect online registrations, set up boarding rates, and calculate discounts & holiday costs. It includes a public access feature, which enables clients to make online boarding reservation requests via the calendar, select rooms, and add notes for caretakers.

Kennel Link comes with point of sale (POS) functionality allowing teams to manage and record sales orders through barcode scanning and electronic payments. With its credit card processing feature, staff members can initiate transactions, capture signatures through mobile devices or kiosks, and distribute gift cards. Employees can also create a daily schedule during check-in, prepare a task list, and generate reports.


Key benefits of Kennel Link

Manage customer and pet information
Make reservations for boarding, grooming and/or daycare appointments
Text or email reservation reminders
Allow customers to make boarding reservations online
Store documents such as vaccination records and customer contracts electronically


Images

Kennel Link Software - Kennel Link cash flow summary
Kennel Link Software - Kennel Link grooming appointment
Kennel Link Software - Kennel Link reservations
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Kennel Link video
Kennel Link video
Kennel Link Software - Kennel Link cash flow summary
Kennel Link Software - Kennel Link grooming appointment
Kennel Link Software - Kennel Link reservations

Not sure about Kennel Link? Compare with a popular alternative

Kennel Link

4,7 (74)
VS.
Highly reviewed

Starting Price

US$50,00
month
US$89,00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

48
76

Integrations

2
2

Ease of Use

4,7 (74)
4,2 (74)

Value for Money

4,8 (74)
4,3 (74)

Customer Service

4,8 (74)
4,5 (74)
Green rating bars show the winning product based on the average rating and number of reviews.

Alternatives

Kennel Connection

4,4
#1 Alternative to Kennel Link
KC offers desktop & cloud management software which enables pet boarding, daycare, grooming and petsitting centers to...

Gingr

4,6
#2 Alternative to Kennel Link
Made by pet lovers, for pet lovers. Gingr is the top pet-care software. Features include: Pet Parent Mobile App +...

Paw Partner

4,9
#3 Alternative to Kennel Link
Paw Partner is a mobile and web pet facility management system for pet kennels, daycare centers, groomers, and...

PetExec

4,6
#4 Alternative to Kennel Link
PetExec is a cloud-based pet care business management solution for the modern pet professional. Pet parents can access...

Reviews

Overall rating

4,7 /5
(74)
Value for Money
4,8/5
Features
4,4/5
Ease of Use
4,7/5
Customer Support
4,8/5

Already have Kennel Link?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 74
Chris
Chris
Overall rating
  • Industry: Veterinary
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent product with out of the box ease of use!

Reviewed on 2019/12/12

We run our daily operation through KennelLink and have been for 10+ past years.

We run our daily operation through KennelLink and have been for 10+ past years.

Pros

KennelLink is so user-friendly. It's intuitive with no learning curve.

Cons

It's not pretty and can appear outdated. However, this is not the case - as the product is maintained frequently and new features are often added. The simplistic look contributes to it's ease of use.

Alternatives Considered

Kennel Connection

Reasons for Switching to Kennel Link

KennelLink was by far the most intuitive and easiest to use. Someone with little to no computer experience could pick it up and use it in no time.

Response from Kennel Link

Thank you so much for your review! We pride ourselves on the ease of use of our software. We are glad the current interface is working well, but we are also in the process of developing a more streamlined user interface that will have a more modern appearance.
Wishing you the best,
The Kennel Link Team

Stace
Overall rating
  • Industry: Veterinary
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

We Love Kennel Link

Reviewed on 2019/12/13

We use the software for daycare, boarding and boutique items which may be purchased at the time the...

We use the software for daycare, boarding and boutique items which may be purchased at the time the dog is boarding. It is so easy to use and easy to train new employees on.

Pros

We used a few other reservation systems before finding kennel link. The software is so easy to learn, the Kennel link team is fast in adding any additional feature we need. Compared to other software packages it is very reasonably priced

Cons

There isn't anything i dislike about Kennel Link

Response from Kennel Link

Thank you for the kind words! We appreciate hearing that our hard work on the software has paid off. We designed the software so that it would be easy for everyone to learn. We are glad it's working for you!
Wishing you the best,
The Kennel Link Team

Shelley
Overall rating
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Functional, but lacking

Reviewed on 2019/12/12

Kennel Link is basic dog daycare software. So if you are running a basic daycare, then this is the...

Kennel Link is basic dog daycare software. So if you are running a basic daycare, then this is the software for you

Pros

Overall, it is easy to use. And if you do make a mistake, these are usually easily fixed

Cons

I feel we dont have any customer support.
There are weird things happening in our system that we cannot account for.

Response from Kennel Link

Thank you for your review. We appreciate your feedback. We were unaware that you were having problems and regret that your experience with our customer support has been negative. We make every effort to offer the best customer service available. We would like to further discuss how we might better your experience. We will reach out to you via email to clear up these concerns. We are available 7 days a week, 365 days a year and would be happy to work with you on any issues you may have. Since you are an international customer, perhaps Skype is an option.
Wishing you the best,
The Kennel Link Team

Julia
Overall rating
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Service

Reviewed on 2023/09/04

It's been amazing and I can't see myself going anywhere else.

It's been amazing and I can't see myself going anywhere else.

Pros

Kennel Link is easy to use and the layout makes sense. Its great value, they keep adding features and improving the product, and the customer service is amazing.

Cons

When you hit the back button when making a reservation, you have to start all over.

Alternatives Considered

PetExec, PetDesk and Gingr

Reasons for Switching to Kennel Link

The customer service, ease of use, and better price
Chelsea
Overall rating
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Kennel Link is great!

Reviewed on 2023/09/04

Kennel Link is a daily and essential part of our business operations. I have personally used Kennel...

Kennel Link is a daily and essential part of our business operations. I have personally used Kennel Link for 15 years and I do not have complaints. They are kind and helpful when issues arise. They take time to break things down and explain if I have questions. My overall experience has been excellent and I expect that to remain the same for many years to come.

Pros

Kennel Link is a great program that allows us to maintain and run our business. We have many clients, KL allows us to keep up with each client's information on an individual basis, allows us to maintain the most up to date information, and allows us to care for our clients needs. It is easy to learn and use. The programmers are always super helpful and quick to respond. Updates and improvements happen regularly and the site is well maintained.

Cons

This program is used for a variety of businesses similar to ours. The only aspects of this site that I would change would be very specific to our business and how we operate, but it is probably not applicable to all of the businesses that use the site. So no real complaints here :)

Response from Kennel Link

Thank you for your glowing review. It’s fantastic that Kennel Link is working so well for your business! It’s always great to hear that we are succeeding in making kennel management easier. Just to let you know, we only have software for kennels, doggie daycares and grooming shops. That’s it! We have not branched out to other industries.
Wishing you the best,
The Kennel Link Team

Showing 5 reviews of 74 Read all reviews

Kennel Link FAQs

Below are some frequently asked questions for Kennel Link.

Kennel Link offers the following pricing plans:

  • Starting from: US$50,00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Grooming Management: $50/month. No limit on number of customers or groomers. Doggie Daycare Management: $50/month for 40 spaces, $0.50/month for each additional space (max. $75). Boarding Management: $50/month for 40 spaces, $0.50/month for each additional space (max. $75).. Combination - any 2 modules: $55/month for 40 spaces combined, $0.50/month for each additional space (max. $80). Deluxe - all 3 modules: $60/month for 40 spaces combined, $0.50/month for each additional space (max. $85). Public Access module: $5/month. Drop Box module: $5/month. Texting module: $20/month +$0.01 per text segment.

Kennel Link has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Kennel Link supports the following languages:

English

Kennel Link supports the following devices:

Kennel Link integrates with the following applications:

Dropbox Business, QuickBooks Online Advanced

Kennel Link offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Kennel Link.