DomicoCloud

Cloud-based self-storage business management tool

4,4 /5 (12 reviews) Write a Review!

DomicoCloud Overview

What is DomicoCloud?

DomicoCloud is a business management solution designed to help self storage companies manage processes related to accounting, payments, sales, and more. It allows facility managers to communicate with tenants via email or text, and store all conversations in their accounts on a centralized platform. Managers can create, assign, and track maintenance, security, or other tasks across contractors or employees, to help increase operational efficiency.

With a range of features including reservation management, work order administration, performance review, widgets, payment processing, data export, revenue management, accounting, and reporting, DomicoCloud facilitates digital leasing and tenant move-ins for self storage operators. It comes with a prospect and reservation management system, which allows users to track incoming tenant requests, follow-ups with prospects, and conversions. Plus, facility operators can use mobile devices to rent units in ongoing tours, conduct inspections, receive payments, and more.

DomicoCloud provides a tenant portal, which clients can use to make payments, track history, raise service requests, pay rent in advance, and more. The solution comes with an API, which lets businesses integrate the system with several third-party applications, as well as service providers such as QuickBooks, SAGE Insurance Servicing, SBOA Tenant Insurance, Call Potential, PTI Digigate 700, OpenTech INSOMNIAC, and more.

DomicoCloud Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Value for money

Contact DOMICO Software for pricing details.


DomicoCloud Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

DomicoCloud dashboard
DomicoCloud tenant accounts
DomicoCloud reservation management
DomicoCloud video DomicoCloud screenshot: DomicoCloud dashboard DomicoCloud screenshot: DomicoCloud tenant accounts DomicoCloud screenshot: DomicoCloud reservation management

DomicoCloud Reviews

DomicoCloud Reviews

Overall rating
4,4
/
5
Excellent
9

Very good
1

Average
1

Poor
0

Terrible
1

Value for Money
4,5
Features
4,4
Ease of Use
4,4
Customer Support
4,6
83% recommended this app
Katie A.

Domico Cloud for Self Storage

With our previous software, we had a long wish list of things we wish it could do. Domico Cloud checked all the boxes on that wish list plus added many other additional features that made our office run that much smoother. The tech team with Domico Cloud has been a dream to work with. They are quick to help and always come up with a solution for any issue's or bumps in the road that we come across. Overall, we could not be happier that we made the switch to Domico Cloud.


Leslie Y.

Three years of experience

Overall experience is pleasant and simple enough to navigate.


Cindy G.

Title


Sandy K.

Domico has met our needs!

We have use Domico since 2005. At first my husband just wanted to pay for the software but I am so glad that we kept the ongoing tech services. Whenever we have problems (eg. a hard drive failure, changing over credit card processor or not being able to find something in the program), the techs get back to us within minutes.


Chris S.

Domico Self Storage Management software


Katie A.
Industry: Warehousing
Company size: 2-10 Employees

Domico Cloud for Self Storage

Used Daily for 1-5 months
Reviewed on 2019/10/24
Review Source: Capterra

With our previous software, we had a long wish list of things we wish it could do. Domico Cloud checked all the boxes on that wish list plus added many other additional features that made our office run that much smoother. The tech team with Domico Cloud has been a dream to work with. They are quick to help and always come up with a solution for any issue's or bumps in the road that we come across. Overall, we could not be happier that we made the switch to Domico Cloud.

Pros

We love how easy this program is to use. Everything is very user friendly so it was simple to hop right in and get going with the new program. There are also a lot of customizable options with the software which makes my job easier.

Cons

With all the customizable options, it took a little time to really dial in exactly what we wanted and to tweak the software to be exactly how we wanted. But once it is set up how we want, it works great!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Leslie Y.
Industry: Facilities Services
Company size: 11-50 Employees

Three years of experience

Used Daily for 2+ years
Reviewed on 2019/06/12
Review Source: Capterra

Overall experience is pleasant and simple enough to navigate.

Pros

*I like the Site Health graphs and charts.
*I also like the calendar, however it would be nice to be able to scroll past or forward while having the customer action prompt open. This would help with figuring delinquencies.
*Being able to build a map of our seven floors here is also nice, but sometimes certain floors will not show. This happens even after using the clear lock.

Cons

*I don't like that I can't have two customer's accounts open at once. It may take up to 15 minutes to rent a storage unit and when a different customer comes in to make a payment, they have to wait until we are finished with the rental to process the payment. It would be great to not have any customers waiting for that duration of time to make a payment.
*I also don't particularly care how difficult it is to search for a customer by their account number. It took me forever to figure out that I had to put zeros in front the actual account number to search. Then sometimes that does not even work. Being able to search for a cell phone would also be more convenient being most people don't have "home" phones any more.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Cindy G.
Industry: Accounting
Company size: 201-500 Employees

Title

Used Daily for 2+ years
Reviewed on 2019/10/02
Review Source: Capterra

Pros

The support team is the best thing about this product. Team always provides excellent service, experienced knowledge, and prompt responses and is always quick to help!!

Cons

The inflexibility of the letter writer and other database issues continue to prohibit the growing process.

Response from DOMICO Software

Hi Cindy, Many thanks to you and your team at Brundage for a great partnership all these years! We enjoy working with you all so we appreciate the kind words you have to share about them; we agree that they're a sharp bunch who work hard to try and resolve every support request.

We'd love to learn more about your feedback on the Letter Writer. Any specifics to help us improve or even further assist you would be great.

As supportive and solid as D7 has been throughout the years, stand-alone software has its drawbacks in today's technology-enabled facilities. Fortunately, users each day are finding our pure cloud-based software a great solution for their growing business.

Please reach out to any of us here with your questions or concerns.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

Sandy K.
Industry: Facilities Services
Company size: Self Employed

Domico has met our needs!

Used Daily for 2+ years
Reviewed on 2019/05/23
Review Source: Capterra

We have use Domico since 2005. At first my husband just wanted to pay for the software but I am so glad that we kept the ongoing tech services. Whenever we have problems (eg. a hard drive failure, changing over credit card processor or not being able to find something in the program), the techs get back to us within minutes.

Pros

The software is very user friendly. The map of the facility makes it easy to see at a glance what is available and who is delinquent. The reports are very helpful for doing our walkthrough inventories.
It automatically creates late notices.

Cons

We haven’t found anything yet that we don’t like.

Response from DOMICO Software

Sandy, we have enjoyed our partnership with you just as much as you have with us. Thank you for you detailed review and hitting the points on how DOMICO Software helps you manage your storage facility.

You made a really good point about the benefits of our tech support and how they are able to respond and assist with various issues. Although our software is made well and runs well, like any others will sometimes hit a snag. For these times, we believe that it is important to provide timely and thorough support.

If you need anything, you know where to find us!

Our best,
Your DOMICO Support techs & team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Chris S.
Industry: Consumer Services
Company size: 11-50 Employees

Domico Self Storage Management software

Used Daily for 2+ years
Reviewed on 2019/05/25
Review Source: Capterra

Pros

It's easy to set up new customers and take payments from them. I can access detailed reports about delinquent customers.

Cons

You can add notes on specific customers, but you can't edit a note, or delete it when you don't need it anymore.

Response from DOMICO Software

Chris,
Thank you for your review and rating! We appreciate you sharing with those who are looking for self storage software how simple it is to complete day to day management tasks. The tools created in DOMICO for tracking and managing delinquencies is a huge deal for users.

Your comment on the quirk that comes with the customer notes feature is a point other users make and sometimes wish for more flexibility. I believe the thought process behind the limitation for editing notes, as well as other parts of the software is to ensure data integrity. Data integrity aligned with auditing tools provide storage facility owners with what they need to check in on their investment.

We do understand that change is inevitable with technology, even for the storage industry. With that said, you can expect to see DOMICO offering more (& more flexibility) for customers in the weeks and months to come! Please let us know if you are interested in learning more.

Thank you,
DOMICO Support & Team

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,1/10
Based on 12 user ratings
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DomicoCloud Pricing

DomicoCloud Pricing

Starting from
N/A
Free Trial
Value for money

Contact DOMICO Software for pricing details.

Contact DOMICO Software for pricing details.

Value for Money
4,5/5
Based on 12 user ratings
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DomicoCloud Features

DomicoCloud Features

API
Accounting Integration
Activity Dashboard
Activity Tracking
Automatic Notifications
Billing & Invoicing
Calendar Management
Customer Database
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Electronic Payments
Inventory Management
Inventory Tracking
Invoice Management
Reminders
Reporting & Statistics
Search Functionality
Third Party Integration
Features
4,4/5
Based on 12 user ratings
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Categories

Additional information for DomicoCloud

Additional information for DomicoCloud

Key features of DomicoCloud

  • Lead Management
  • Multi-Location

DomicoCloud FAQs

DomicoCloud FAQs

Below are some frequently asked questions for DomicoCloud.

Q. What type of pricing plans does DomicoCloud offer?

DomicoCloud offers the following pricing plans:

Free Trial: Not Available

Contact DOMICO Software for pricing details.

Q. What are the main features of DomicoCloud?

DomicoCloud offers the following features:

  • Lead Management
  • Multi-Location

Q. Who are the typical users of DomicoCloud?

DomicoCloud has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does DomicoCloud support?

DomicoCloud supports the following languages:

English

Q. What type of pricing plans does DomicoCloud offer?

We do not have any information about what DomicoCloud pricing plans

Q. Does DomicoCloud support mobile devices?

We do not have any information about what devices DomicoCloud supports

Q. What other apps does DomicoCloud integrate with?

DomicoCloud integrates with the following applications:

QuickBooks Online Advanced

Q. What level of support does DomicoCloud offer?

DomicoCloud offers the following support options:

Phone Support, Online Support