Results CRM is a QuickBooks-integrated CRM for small businesses to manage & automate their business processes, streamline workflows & deliver consistent results.
Though principally a desktop solution, mobile and web access is available as an add-on, enabling users can work from any device - including desktops, laptops, tablets and smartphones - with an on-premise or hosted configuration.
Results CRM is built to support and manage growing businesses - whether small or mid-sized - by empowering sales teams, client services, operations, technicians, management, and business owners to manage prospect, customer, and vendor relationships, and automate business processes. Results CRM integrates natively with both QuickBooks and QuickBooks online, as well as with a handful of other third party softwares.
If you are looking for a robust CRM then I would suggest looking into ResultsCRM. They offer webinar training and demos which helped us alot through out our vetting process.
I have had the pleasure of working with a company that usesResultsCRM for their sales team. I was on the review and implementation task force. The company was midsize and need a CRM that would integrate with other software/tools they utilize like Quickbooks and Outlook. After sitting down with ResultsCRM's support team to learn more about the features and functionality this CRM had we fell in love with it. This CRM is surprisingly robust and offers a very user-friendly interface! Results offers many areas where you can track a customer and staff activity in such an easy format, that will give a company insight on improving efficiencies in almost every area of business. I worked very closely with Results implementation team throughout the project and they were great, they ensured that everything went smoothly. I also assist with the Administristraion of this product and work with the sales team to customize this product for their needs. I would highly recommend this product if you are on the fence!
I have had zero complaints from our first discovery meeting to finishing up the implementation. Results customer support/implementation team worked with us to ensure everything was working efficiently and we were prepared to take over.
I have worked with many boutique or proprietary software companies over the last 20 years. Technically speaking, Results delivers outstanding emulation of a Windows environment along with smooth, consistent interplay with QuickBooks and Outlook. From a practical perspective, Results is intuitive and comprehensive. I am able to train new users very quickly. We are four individuals working from our respective homes. Yet with Results, it is as if we were in the same room. As for Results, the vendor, you could not possible ask for more. Everyone from the owner to the technical assistance personnel and even the sales department define professionalism. They understand my business and my particular application of their product. They are willing to advise and collaborate. This is a big deal because oftentimes, small software companies can be defensive and/or give push back. You will enjoy working with Results and consider them your co-workers rather than just a vendor.
I have nothing bad to say about using the product nor working with all of this vendor's personnel.
Ease of use for the team, and increased sales for the company. We are able to effectively and efficiently plan calls to both existing clients and potential new ones and get the most out of that contact because all of their history is easily accessible to us.
Results is very user friendly. We are able to train new users quickly and easily. We have especially loved the ability to take care of online training modules provided by results!
My sales team is able to see purchase history for an account, both frequency and specific items purchased, therefore making every contact with a client both informative and productive.
There is a slight bit of a learning curve if you are familiar with crystal reports. The data is all there but it does take some getting used to in order to be able to pull the reports.
I would recommend it for firms that are sales oriented. We didn't find the web version really usable when we tried awhile back.
We use the opportunities as a sales funnel which allows us to move items through the process and we can see right where we are at. This is very valuable in forecasting and planning. We run our entire sales process through Results.
I wish we could change some of the field names that are static in the standard forms. We use the software differently than intended - but all the buckets and text fields are very helpful - when we pull them out using adhoc reports.
Use it all the time. It helps with process flow and confirming that we have touched each client.
It's incredibly flexible and allows us to run our business our way. It is intuitive in look and feel because it is similar to Office products. Customer support is top notch. Pricing model works well for our office. You can export anything to Excel and manipulate a lot of information.
Reporting is very difficult. The existing reports don't look very good and without Crystal you can't create new standard reports. Ad hoc reporting is not intuitive. The QBO sync is not standard and doesn't work with all the functions.
Pricing starts at $25 per user per month.
Below are some frequently asked questions for Results CRM.
Results CRM offers the following pricing plans:
Starting from: US$25,00/month
Pricing model: Subscription
Free Trial: Available
Pricing starts at $25 per user per month.
Results CRM offers the following features:
Results CRM has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Results CRM supports the following languages:
Results CRM has the following pricing plans:
We do not have any information about what devices Results CRM supports
Results CRM integrates with the following applications:
Constant Contact, Constant Contact, Microsoft Outlook, Office 365, QuickBooks, QuickBooks Online, ShareFile, SmartSwipe, TSheets, TSheets
Results CRM offers the following support options:
FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials