About RefNow

RefNow is a cloud-based reference checking solution for human resource teams and recruiters. It offers a range of features including reference requests, email invitations and reminders, candidate self service, data analysis, customization questions, user management, and more. Designed to help companies make more informed hiring decisions, RefNow allows users to request and review candidate references before choosing the right candidate.

Employers can create reference requests within RefNow and send them directly to the candidate. Candidates are then able to provide referee contact information in response to the request, and a reference questionnaire can then be sent to the referees to complete. Automatic email invitations and reminders can be sent to referees in order to gather feedback in a timely manner. RefNow allows businesses to generate their own questionnaires using custom questions, depending on company, and role-specific, requirements. RefNow offers SSL encryption to ensure that candidate and referee data is sent and stored securely.

Pricing starting from:

£9,99

  • Free Trial
  • Subscription

Devices

Business size

S M L

Markets

United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico

Supported Languages

English

Pricing starting from:

£9,99

  • Free Trial
  • Subscription

Images

RefNow new reference form
RefNow request timeline
RefNow reference report
RefNow user management
RefNow custom questions
View 6 more
RefNow video
RefNow screenshot: RefNow new reference form RefNow screenshot: RefNow request timeline RefNow screenshot: RefNow reference report RefNow screenshot: RefNow user management RefNow screenshot: RefNow custom questions

Features

Total features of RefNow: 28

  • API
  • Applicant Tracking
  • Approval Process Control
  • Contact Database
  • Custom Forms
  • Customizable Questions
  • Customizable Templates
  • Data Capture and Transfer
  • Email Alerts
  • Email Integration
  • Email Invitations & Reminders
  • Email Notifications
  • Employee Portal
  • Feedback Collection
  • Feedback Management
  • Fraud Detection
  • Mobile Integration
  • Process Control
  • Recruitment Management
  • Reference Checking
  • Reminders
  • Request Routing
  • SMS Integration
  • SSL Security
  • Status Reporting
  • Talent Acquisition
  • Third Party Integration
  • User Management

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Reviews

Overall rating

4,5 /5
(40)
Value for Money
4,6/5
Features
4,5/5
Ease of Use
4,8/5
Customer Support
4,5/5

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Showing 5 reviews of 40
Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Other for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Thorough reference

Reviewed on 2020/05/18

A lot more detailed than expected, but I can understand how that is extremely beneficial for the...

A lot more detailed than expected, but I can understand how that is extremely beneficial for the hiring company.

Pros

Prompts made me think thoroughly about the specifics of the candidate’s attributes and shortcomings.

Cons

Answers felt a little cold. Much more nuance able to be communicated when providing a reference person to person.

Naz D.
Overall rating
  • Industry: Sports
  • Company size: 51-200 Employees
  • Used Other for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

An excellent software and accessible to everyone!

Reviewed on 2020/04/28

RefNow helps our business to efficiently monitor and record data and I'd definitely recommend...

RefNow helps our business to efficiently monitor and record data and I'd definitely recommend others using this software too.

Pros

RefNow is an efficient and easy to use software that can be accessible to everyone. It's clear and concise when compared to others in the market.

Cons

I liked all aspects of RefNow and don't see any room for improvement or modification.

Melissa smith R.
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 51-200 Employees
  • Used Other for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Functional but features need work!

Reviewed on 2020/05/14

Pros

Easy to use
Functionality was good
Fairly intuitive

Cons

It chased me less than 3 working hours after original email!!!!!! This isn’t not a reasonable timeframe at all

Response from RefNow

Hi Melissa,

We're sorry to hear your experience of using RefNow as a referee was not the service you expected.

We would like to offer you 3 months free unlimited use of the RefNow platform for your organisation if you would like to see how it works from the inside / controlling notification frequency to explore your suggestions and ideas for improvements of how some of our features currently work.

Currently we leave the notification frequency to the choice of our organisations who send the reference requests, and they are sometimes set to be more frequent if there is an important need for the reference to be received back. However we fully understand this may not be convenient for all referees and candidates who are receiving the reminder notifications and phone calls from our team.

If you would be interested in our offer please ask your HR team to contact us at [email protected] so we can get your free account setup.

We look forward to working with you.

RefNow

Ishmael B.
Overall rating
  • Industry: Telecommunications
  • Company size: 10 000+ Employees
  • Used Other for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

RefNow - Simple and Effective!

Reviewed on 2020/05/22

Good, simple experience

Good, simple experience

Pros

The simplicity of Ref Now was what really appealed to me. The fact that I could simply tick a few boxes, write a reference from an employee & be on my way is why I would recommend the software. Other referencing tools take too much time asking unrelated questions - RefNow was to the point.

Cons

There weren't enough reminders to complete my reference. Although it was a remind a week or so after I had received the request which prompted me to finally complete it - I would have preferred 2-3x weekly reminders given the importance of a reference to someone's future.

Marializ M.
Overall rating
  • Industry: Retail
  • Company size: 10 000+ Employees
  • Used Other for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Refer a Colleague

Reviewed on 2020/05/28

Very efficient

Very efficient

Pros

That it was very friendly to use it to recommend a partner for a job. I do it at my own time, and you have the flexibility to do it once you are free of work.

Cons

The process was very usefull. The only problem was that at the beginni8ng I tought that my friend will work at your company, thanks the person call me and says do not get scared if you received an email from a company

Showing 5 reviews of 40 Read all reviews

RefNow FAQs

Below are some frequently asked questions for RefNow.

RefNow offers the following pricing plans:

  • Starting from: £9,99
  • Pricing model: Subscription
  • Free Trial: Available

Pay as you go: £9.99 per candidate. Includes 5 references per candidate. Custom plan: contact RefNow for custom pricing with optional add-ons and bespoke services The Free Trial includes 5 candidate checks

RefNow offers the following features:

  • Mobile Access
  • Reminders

RefNow has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Mid Size Business

RefNow supports the following languages:

English

We do not have any information about what devices RefNow supports

RefNow integrates with the following applications:

Greenhouse, LinkedIn, Vtiger CRM, Workable

RefNow offers the following support options:

Phone Support, Online Support, FAQs, Knowledge Base

Related categories

See all software categories found for RefNow.