Zinc

Keep in mind I've only used this to write a requested references for friends.

A lot of the time when asked to provide a reference, it can be hard to construct from scratch. Zinc made this really simply by providing direct questions and easy to access keywords to describe an individual. Furthermore, it creates questions ahead of time to help you really focus on communicating what is necessary.

Typing experience is a bit strange (buggy?) - I found when pressing backspace to remove a letter after a new word and a space that it would also remove the space as well leading to a bit of a confusing typing experience at times.

Zinc is very easy to use once you get the hang of how things work. I also love the fact that you can text the references instead of calling them. It is a real time saver!

Also, the customer service I receive is impeccable! Customer service reaches out to me at least once a month to see how everything is going and responds when I have an issue in a timely manner.

At first, using Zinc through greenhouse was not very intuitive, but once I figured how to use it, it is easy as can be!

being able to conduct an interview over the computer rather than in person

kept kicking me off/ saying there were errors, but it all went through in the end

I like how well it integrates with our ATS. It's easily built in as a step in our Greenhouse processes, and integrates really well into our process. We started using this product when we added references between first and second interviews. The support has been outstanding, every minor issue receives prompt attention and we had total support during setup. We're a tech company and I like how slick the interface is; it allows responses via text and we get the responses more quickly that way. The system is also highly customize-able.

I really don't have a ton of constructive feedback. It's working well for what we need and we can change as our needs evolve.

I appreciate how easy Zinc was to use and that I was able to submit my reference on my own time. I much prefer this to doing a reference check via phone!

Not anything glaring that I could think of! Perhaps there could be the ability to submit the review in the email that was sent (vs taking you to the Zinc website); I'm thinking something to similar to submitting a Google form.