The Booking Tool

Online booking tool for shuttle and limousine companies

About The Booking Tool

The Booking Tool is a reservation management solution designed to help limo and shuttle operators of all sizes manage point-to-point transportation using GPS tracking tools. Users can send automated emails to clients with booking confirmations, reservation details, pickup reminders, and requests for feedback.

Key features of The Booking Tool include driver management, quotes, estimates, scheduling, mobile application, data encryption, and billing. The solution provides various types of reservations including point-to-point, shuttle, hourly, and airport transportation. Customers can receive instant quotes based on the prices set by shuttle and limo services. Using multiple payment processing options, businesses can accept credit cards via Braintree, Cayan, Square, PayPal, or Authorize.net.

The Booking Tool integrates with Google Maps to enable organizations to stay updated with the precise location of drivers via GPS coordinates, ensuring transparency across pipelines. The system’s customer link expires after passengers are dropped off at the allocated destination, allowing drivers to turn off tracking after their shift has ended.

Pricing starting from:

US$59,00/month

  • Free Trial
  • Subscription

Devices

Business size

S M L

Markets

United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico

Supported Languages

Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish and 22 others, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian

Pricing starting from:

US$59,00/month

  • Free Trial
  • Subscription

Images

The Booking Tool navigation menu
The Booking Tool final review booking page
The Booking Tool control panel screenshot
View 4 more
The Booking Tool video
The Booking Tool video
The Booking Tool screenshot: The Booking Tool navigation menu The Booking Tool screenshot: The Booking Tool final review booking page The Booking Tool screenshot: The Booking Tool control panel screenshot

Features

Total features of The Booking Tool: 27

  • Billing & Invoicing
  • Booking Management
  • Credit Card Integration
  • Credit Card Processing
  • Customer Database
  • Dispatch Management
  • Electronic Payments
  • Email Alerts
  • Email Distribution
  • Email Integration
  • Email Marketing Management
  • Email Notifications
  • Feedback Collection
  • Feedback Management
  • GPS
  • GPS Integration
  • Invoice Management
  • Invoice Processing
  • Online Booking Integration
  • Order Management
  • PCI DSS Compliance
  • Quote Management
  • Reminders
  • Reservations Management
  • SSL Security
  • Scheduling
  • Transportation Management

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Reviews

Overall rating

4,8 /5
(18)
Value for Money
4,9/5
Features
4,7/5
Ease of Use
4,7/5
Customer Support
4,9/5

Already have The Booking Tool?

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Write a Review!
Showing 5 reviews of 18
Amanda F.
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Very Affordable and Secure!

Reviewed on 2018/11/02

The support staffhas both been great to work with and have started quickly on some of our update...

The support staffhas both been great to work with and have started quickly on some of our update requests and quick to answer all our questions. The services are very inexpensive compared to other options.

Pros

Secure website, much cleaner than our previous site.

Cons

A few updates are needed for the shuttle portion to be more friendly which is what we mostly use.

Response from Booking Tool

Thanks you Amanda for the review! We're always adding new features to the system. Feel free to email us any suggestions that you may have.

Patricia D.
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Using Booking Tool

Reviewed on 2020/02/25

Booking Tool has made it much easier for customers to make their reservation. It promptly lets me...

Booking Tool has made it much easier for customers to make their reservation. It promptly lets me know they've booked, as well as sending customized confirmation and follow up to the customers.

Pros

Booking Tool is straight-forward and easy to learn. It does all the things I need for our airport to resort shuttle service. The customers can book directly online, or I can do it for them. Booking Tool all the records of past and future bookings.

Cons

I am not able to print out a dispatch exactly the way I want it, but that may just be me.

Response from Booking Tool

Thank you, Patricia, for the kind words!

It's been a pleasure working with you over the past 2 years and looking forward to many years ahead!

Steve R.
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Booking tool review

Reviewed on 2018/11/03

Very good

Very good

Pros

Easy to use, reliable and still affordable. When I have issues, they are immediately resolved.

Cons

When cloning, the invoice or receipt information gets garbled.

Response from Booking Tool

Thank you Steve for your review! We have also fixed the issue that you were facing when cloning reservations.

Glenn E.
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Nothing Less Than Perfect

Reviewed on 2020/03/04

The Booking Tool allows our customers to book with ease online without help. For our reservations...

The Booking Tool allows our customers to book with ease online without help. For our reservations team, it is just as easy to book over the phone for those with special booking needs. Changes in the control panel can be made fast and while on the phone with a customer. We are also able to make custom and location changes right away. You can even book a reservation for a customer while you have them on speakerphone on the go, this has been helpful more than once.

Pros

Several of our customers have commented on how easy it was to book with us. Testing other companies booking programs we have found that they are often difficult to figure out, the Booking Tool is user-friendly and because of this, our company receives far more online bookings than ever. Customer service is fast and friendly and in all the years of using the Booking Tool, I can count on one hand any issues we have had and they were corrected super fast.

Cons

Honestly, there are no Cons to this software. There is nothing I can think of that I do not like about this software, it works and makes our life so much easier.

Response from Booking Tool

Thank you, Glenn, for the great review and your business for 5+ years. It is greatly appreciated!

Joey D.
Overall rating
  • Industry: Events Services
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

User-friendly

Reviewed on 2020/03/02

I have had this booking tool for over 2 years has made my busy business absolutely easy for me to...

I have had this booking tool for over 2 years has made my busy business absolutely easy for me to keep organized so happy with their service overall they are at 10 of helping and making it easy to get good reviews for my business Joey D's shuttle service

Pros

Information is all there
Easy to use for customers
Calendar has all the information of the customer flight info and times to pick up and take the airports and special events.

Cons

As far as cons I am having difficulty trying to find them I really like this booking tool do not have complaints that it's hard to use at all I get more compliments about the booking tool

Response from Booking Tool

Thank you, Joey, for the kind words!

It's been a pleasure working with you over the past 2 years and looking forward to many years ahead.

Showing 5 reviews of 18 Read all reviews

The Booking Tool FAQs

Below are some frequently asked questions for The Booking Tool.

The Booking Tool offers the following pricing plans:

  • Starting from: US$59,00/month
  • Pricing model: Subscription
  • Free Trial: Available

Basic Plan: • $59/month • Up to 200 reservations per month Standard Plan: • $79/month • Up to 500 reservations per month Premium Plan: • $99/month • Up to 800 reservations per month All plans include a $199 setup fee.

The Booking Tool offers the following features:

  • Billing & Invoicing
  • Credit Card Processing
  • Customer Database
  • Dispatch Management
  • Order Management
  • Reservations Management
  • Scheduling

The Booking Tool has the following typical customers:

Small Business, Mid Size Business

The Booking Tool supports the following languages:

Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian

The Booking Tool supports the following devices:

Android, iPhone

The Booking Tool integrates with the following applications:

Authorize.net, Braintree, Cayan, PayPal

The Booking Tool offers the following support options:

Phone Support, Online Support, Video Tutorials, Knowledge Base

Related categories

See all software categories found for The Booking Tool.