About MioSalon

MioSalon is a salon and spa solution designed to help businesses in the beauty industry manage processes related to appointment scheduling, online booking, bookkeeping and feedback collection. Its built-in point of sale (POS) system lets users handle transactions, invoicing, receipts, online payments, gift cards, and more.

Key features of MioSalon include email reminders, calendar integration, advance payments, personalized campaigns, mass email marketing, feedback questionnaires, gift vouchers, employee management, and a Facebook widget for online appointment booking. Salon businesses can integrate the system to their websites and social media pages, allowing clients to book, reschedule, or cancel appointments from mobile devices across multiple locations. MioSalon enables enterprises to create targeted promotions based on customer appointment history and booking preferences, and send bulk text messages to existing customers to announce special offers, enhancing customer engagement.

MioSalon comes with a dashboard which helps teams generate reports and gain insight into tax, revenue, campaigns, sales and staff performance. The reputation manager enables businesses to collect ratings via SMS, gather feedback at stores during checkout, receive feedback alerts, and monitor & control negative feedback. MioSalon also facilitates integration with various third-party applications such as Facebook, Mailchimp, Stripe, Razorpay, Google Calendar and QuickBooks to streamline business processes.

Devices

Business size

S M L

Markets

Australia, Canada, United Kingdom, India, United States

Supported Languages

English

Images

MioSalon customer segmentation
MioSalon automated marketing
MioSalon customer profile
MioSalon feedback system
MioSalon built-in POS system
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MioSalon video
MioSalon screenshot: MioSalon customer segmentation MioSalon screenshot: MioSalon automated marketing MioSalon screenshot: MioSalon customer profile MioSalon screenshot: MioSalon feedback system MioSalon screenshot: MioSalon built-in POS system

Features

Total features of MioSalon: 75

  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Ad hoc Analysis
  • Ad hoc Reporting
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Booking Management
  • Booth Rental Management
  • Calendar Sync
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Client Database
  • Client Management
  • Client Profiles
  • Confirmation/Reminders
  • Contact Management
  • Customer Mobile App
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable Reports
  • Desktop Notifications
  • Email Address Extraction
  • Email Alerts
  • Email Distribution
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Email Tracking
  • Employee Management
  • Employee Scheduling
  • Faculty/Staff Management
  • Feedback Management
  • For Salons and Spas
  • Gift Card Management
  • Inventory Management
  • Lead Management
  • Loyalty Program
  • Marketing Automation
  • Mobile Access
  • Multi-Campaign
  • Multi-Location
  • Online Booking
  • Online Payments
  • Payment Processing
  • Payroll & Commissions
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Product Catalog
  • Profitability Analysis
  • Progress Reports
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Recurring Appointments
  • Reporting & Statistics
  • Reporting/Analytics
  • Rewards Management
  • SMS Marketing Managment
  • SMS Messaging
  • Sales Reports
  • Scheduling
  • Social Advertising
  • Social Media Integration
  • Third Party Integrations
  • Widgets
  • Workflow Management

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Timely

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Reviews

Overall rating

4,7 /5
(15)
Value for Money
4,9/5
Features
4,3/5
Ease of Use
4,7/5
Customer Support
4,9/5

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Showing 5 reviews of 15
Verified Reviewer
Overall rating
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I love the software , its very friendly very easily to use.

Reviewed on 2017/10/10

by using this software we come known this that we don't need any kind of paper work or mannel work...

by using this software we come known this that we don't need any kind of paper work or mannel work thats the best part regarding service, work, product , package or prepaid service.opsa

Pros

Its user friendly. if I want any data related customer, staff work , work or income its very easily an in one touch this report will come. tax wise its value for money software.

Selvakumar S.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

It's a excellent solution for the Salons & Spas. i have tried so many software, Waffor is the...

Reviewed on 2017/06/13

1. Customer Retention.
2. Online Bookings.
3. Communicating offers thru SMS.
4. Proper Billing &...

1. Customer Retention.
2. Online Bookings.
3. Communicating offers thru SMS.
4. Proper Billing & daily sale report SMS.
5. Intimation on Cancelled bills.
6. alert on database download.
7. auto service remainders to customers.
8. Greetings to customers.
9. Campaign Tracking.
10. Overall user friendly.

Pros

1. Ease to use,
2. appointment on online.
3. automated SMS for the billing, reminders & even for appointments.
4. customers 360 degree view.
5. Various reports for any kind of analysis.
6. Staff Performance & customers segmentation.
7. Appointments linked with the Facebook page & websites.
8. Campaign recommendations, Greetings or remainders & reward points to customers.
9. No backup required, anytime customer support. always improvising the software.
10. Best software in the industry with the economical rates.

Cons

1. Improve more on the bill discount for the clarity to customers.
2. Staff attendance to be improved with the regular duty timings and the overtime calcualtions.
3. Salon Logo to be printed in the Invoice.

Response from Waffor Retail Solutions

Hi Selvakumar,

Glad to see your detailed feedback and encouraging words about our salon software and services.

The enhancements you mentioned are very much in our plan and you can expect them soon.

All the best to acquire more new clients & retain them cost effectively.

Thanks,
Team Waffor

Saurabh G.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

The product has a lot of potential

Reviewed on 2017/09/19

The visibility that it provides to the business with the data is a great helper in terms of making...

The visibility that it provides to the business with the data is a great helper in terms of making the right decisions at the right time

Pros

The product layout captures almost all the day to day requirements of a large salon. The user interface is very simple and easy to use.

Cons

The fact that it is available only as a cloud solution kills the experience. Considering the quality of last mile internet connectivity in India, this is not the most optimal solution. The tool should be made available as a on-premise solution as well. Secondly the tool should offer a min of 10-15 staff as part of the standard pack so as to enable the business to operate freely.

Rajesh A.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Best comfortable and supportive software

Reviewed on 2020/07/27

The data are safe and secured . The renewals alert and extensions are helpful. The support received...

The data are safe and secured . The renewals alert and extensions are helpful. The support received via call and remote desk are more easy to work on and understand the product .

Pros

Greeting & anniversary reminder messages
Monitoring the exact available packages
Product inventory is useful
Payment gateway is very effective

Cons

Need to use in alternate browser & multi windows function needed

Amirtha V.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

User Friendly software

Reviewed on 2018/07/26

Easy to operate,easy to tally cash at the end of the day, staff performance ratios are very...

Easy to operate,easy to tally cash at the end of the day, staff performance ratios are very useful.Can secrete the active and inactive clients

Pros

Offers can be sent to the client,Bills can be sent as message,booking alerts,

Cons

it doesn't work offline.it doesn't accept packages

Response from Waffor Retail Solutions

Hi Amirtha,

Thanks for sharing your feedback about Miosalon software.

1. Yes, we don't support offline. It is a online software with real-time online booking. (So no choice of offline)

2. But, we have the packages features. You can effectively manage multiple services together. ie. Bridal package, pay for 5 sitting and take 6 sittings etc

You can ping us in the InApp chat to get assistance.

Regards,
Vedha

Showing 5 reviews of 15 Read all reviews

MioSalon FAQs

Below are some frequently asked questions for MioSalon.

MioSalon offers the following pricing plans:

  • Starting from:
  • Pricing model: Free, Subscription
  • Free Trial: Available

A 7-day free trial is available, with no credit card required. Standard: $90/month for basic features. Premium: $120/month for additional and advanced features.

We do not have any information about MioSalon features

MioSalon has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

MioSalon supports the following languages:

English

MioSalon supports the following devices:

MioSalon integrates with the following applications:

Facebook, Google Calendar, Mailchimp, QuickBooks Online Advanced, Stripe

MioSalon offers the following support options:

Email/Help Desk, FAQs/Forum, Phone Support, Chat

Related categories

See all software categories found for MioSalon.