MioSalon
About MioSalon
MioSalon is a user-friendly, cloud-based software solution designed for the beauty and wellness industries. Trusted by over 3,000 salons and spas worldwide, MioSalon simplifies every aspect of your business. It handles everything from managing appointments to attracting new clients through online booking via your website, Google, social media, and a free marketplace—all from a single platform.
Enhance client retention with personalized marketing campaigns and automated greetings, and boost sales with various loyalty programs. Unify your operations across all locations with multi-location management and keep your inventory up-to-date with accurate tracking. Make informed decisions with comprehensive analytics and reporting tools.
Additionally, MioSalon allows you to send automated reminders, provide access controls to staff, enhance security, and integrate with third-party services. Optimize operations, enhance client satisfaction, boost productivity, and drive business growth with MioSalon.
Key benefits of MioSalon
Best fit for a startup, small-medium business. Includes online booking, CRM, appointments, invoices, marketing, survey and advanced reports.
Increase your client's visit up to 3x and make the most of each client's visit through cross- & up-sell.
Optimize business operations in every aspect with no limits and with more customization and automation. Elevate client and staff experience and increase online reputation to get more clients.
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Reviews
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- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I love the software , its very friendly very easily to use.
Reviewed on 2017/10/10
by using this software we come known this that we don't need any kind of paper work or mannel work...
by using this software we come known this that we don't need any kind of paper work or mannel work thats the best part regarding service, work, product , package or prepaid service.opsa
Pros
Its user friendly. if I want any data related customer, staff work , work or income its very easily an in one touch this report will come. tax wise its value for money software.
- Industry: Cosmetics
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Needs an upgradation!!
Reviewed on 2024/07/05
Miosalon is a very close to heart software since from Day 1 we have been using it.
Lovely team...
Miosalon is a very close to heart software since from Day 1 we have been using it.
Lovely team ready to help anytime…
I would say we can go for more features or all features which the market competitors are offering & increase the monthly fees. Why to compromise….
Pros
Ease of operations. Simple & handy UI. Quick to learn by new joinees.
Cons
- Lack of mobile app
- Very delayed whatsapp integration
- international numbers not available on whatsapp.
- Staff appointment booking lack of different labels to categorize the appointment category.
- Industry: Business Supplies & Equipment
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Stay Away from this Software
Reviewed on 2023/03/07
Pros
Affordable, Relatively good design, good user interface, they used to have a good sale person (who left not surprisingly)
Cons
Unfortunately, MioSalon is a terribly run company and the software suffers from it. I wasted numerous hours setting up the software before realizing it was full of bugs (for example, the employee's commissions were wrongly calculated). Because I spent so much time setting it up, I wasted even more time telling their team all the the bug, following to make sure they were fixed, only to be told that I "should accept the software is it is and they do not have time to fix the issue I am raising, they have other development priorities". I am left with a software I cannot use, and cannot trust. Their customer service team is one of the worst I've experienced. Absolutely careless, and incompetent. Stay away from this software.
Response from Waffor Retail Solutions
We sincerely apologize for the inconvenience and frustration you've experienced with MioSalon. Your feedback is incredibly valuable to us, and we take your concerns very seriously.
We regret that you've encountered issues with our software, particularly regarding the commission calculation, which is slightly different from your operations. This is not the experience we strive to provide for our clients, and we understand the impact it has had on your business operations. Please know that we are actively working to address the issues you've raised and improve our software to ensure a better user experience for all our clients. Your feedback will be taken into consideration as we prioritize our development efforts.
Team,
MioSalon.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
MioSalon Product Review
Reviewed on 2024/08/22
Pros
MioSalon has completely transformed the way we manage our salon. The intuitive software simplifies everything—from appointment scheduling to inventory management—making our daily operations smoother and more efficient. What truly sets MioSalon apart is its powerful client engagement features, which have helped us boost customer satisfaction and retention rates. The team’s support is exceptional, always ready to assist with any queries. We’ve seen a significant increase in our business growth since adopting MioSalon, and we couldn’t be happier!
Cons
There is no specific cons to mention about MioSalon.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Best comfortable and supportive software
Reviewed on 2020/07/27
The data are safe and secured . The renewals alert and extensions are helpful. The support received...
The data are safe and secured . The renewals alert and extensions are helpful. The support received via call and remote desk are more easy to work on and understand the product .
Pros
Greeting & anniversary reminder messages
Monitoring the exact available packages
Product inventory is useful
Payment gateway is very effective
Cons
Need to use in alternate browser & multi windows function needed
MioSalon FAQs
Below are some frequently asked questions for MioSalon.Q. What type of pricing plans does MioSalon offer?
MioSalon offers the following pricing plans:
- Starting from: US$49.00/month
- Pricing model: Subscription
- Free Trial: Available
Miosalon Lite - Free. Every Salon and Spa deserves the most required tools to manage appointments, online booking, marketing, CRM, and Analytics. Also the book-keeping tool like Staff & incentives, Expenses, Cash Registry Management tools, etc. So, MioSalon decided to give it for FREE.
Q. Who are the typical users of MioSalon?
MioSalon has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does MioSalon support?
MioSalon supports the following languages:
Arabic, Bulgarian, English, French, German, Italian, Spanish, Turkish
Q. Does MioSalon support mobile devices?
MioSalon supports the following devices:
Q. What other apps does MioSalon integrate with?
MioSalon integrates with the following applications:
Amazon Simple Notification Service (SNS), Mailchimp, Meta for Business, QuickBooks Online Advanced, Razorpay, Stripe, WhatsApp
Q. What level of support does MioSalon offer?
MioSalon offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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