PatientTrak

About PatientTrak
PatientTrak is cloud-based patient tracking and engagement solution designed to help medical organizations manage registrations, check-ins, staff management, treatments, communications, and more. The platform comes with an online reservation system, which enables users to schedule appointments and view wait times from any web-enabled device.
PatientTrak includes a feedback module, which enables enterprises to capture, categorize, and manage online surveys, social reviews, and ratings across medical review platforms. The solution offers a host of features such as email alerts, data import, white-label capabilities, HIPAA compliance, historical data, online reputation management, and more. The profile listing management functionality allows users to update center location and physician information across multiple healthcare portals. The built-in communication module lets administrators send text messages to visitors, patients, family members, and staff.
PatientTrak includes a real-time analytics dashboard, which enables users to gain insight into patient flow, revenue, operations, and patient experience via customizable reports and key performance indicators (KPIs). Plus, it supports integration with various third-party systems including EMR, scheduling, practice management, and other tools.
We likely integrate directly with your other software: AdvancedMD, Allscripts, GE Healthcare, AthenaHealth, Cerner, Epic, Greenway Health, Meditech, HST Pathways, Microsoft Teams and eClinicalWorks. Use something not listed? We add to our list all the time.
Key benefits of PatientTrak
Increased review volume, and improved ratings on google & all major review sites.
Patient tracking and improved patient flow. Automated workflows and messaging to improve patient satisfaction. Real-time data, improved staff efficiency and patient check-ins, leading to reduced wait times.
Integration with AdvancedMD, Allscripts, GE Healthcare, AthenaHealth, Cerner, Epic, Greenway Health, Meditech, HST Pathways, Microsoft Teams and eClinicalWorks to improve data sharing in a secure and measured manner.
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Reviews
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- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I am very satisfied with PatientTrak
Reviewed on 2017/12/18
Pros
The software is simple to install and use. It has been very reliable in the 2+ years that we have used it. Any issues are quickly resolved by PatientTrak's support team.
Cons
Overall I am happy with it. It has all the basic features required of a Patient monitoring system and more features are always being added. That being said sometimes I would like to see more advanced features.
- Industry: Medical Practice
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Patient Track Track
Reviewed on 2023/03/17
its been useful for clinical side to keep up with patients progress.
its been useful for clinical side to keep up with patients progress.
Pros
i like how it tracks exactly who is with the patient and who's working on whatever they're working on.
Cons
It could be useful if the patients name highlighted on its own to let us know the arrived.
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
not friendly user at all
Reviewed on 2018/04/18
Pros
I CAN SEE WHAT THE PATIENT SIGN IN WITH THAT HELPS US OUT A LOT SO THAT NOBODY IS WAITING TOO LONG TO BE TOLD YOU NEED TO GO TO AN URGENT CARE
Cons
The bad thing about this software is that when you go to any advocate walk in clinic to work you have always call some one to get access to the patient trak and it take too long for someone to call back
Response from PatientTrak
Hi Tanisha: Please contact your IT support team for access to your local system as it is administered by them. Your "Cons" comment should be directed to your IT team not PatietntTrak software. We are here to support our customers and have very fast response. Thank you.
- Industry: Medical Practice
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
filling out survery
Reviewed on 2023/03/20
PatientTrack has worked for me in doing my job.
PatientTrack has worked for me in doing my job.
Pros
I think Patient Trak works fine for me. It is easy to use.
Cons
I am fine with how patientTrak works for me.
- Industry: Veterinary
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love it!
Reviewed on 2023/02/16
Pros
I love how easy it is to keep track of where patient are and communicate with our CSR when things needs to be done on the front side of the hospital for each patient.
Cons
It would be nice if we could correlate this software with our medical software.
PatientTrak FAQs
Below are some frequently asked questions for PatientTrak.Q. What type of pricing plans does PatientTrak offer?
PatientTrak offers the following pricing plans:
- Starting from: US$395.00/month
- Pricing model: Subscription
- Free Trial: Available
Contact PatientTrak for pricing details!
Q. Who are the typical users of PatientTrak?
PatientTrak has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does PatientTrak support?
PatientTrak supports the following languages:
English
Q. Does PatientTrak support mobile devices?
PatientTrak supports the following devices:
Q. What other apps does PatientTrak integrate with?
PatientTrak integrates with the following applications:
AdvancedMD EHR, Cerner Specialty Practice Management, HST Pathways, MEDITECH Expanse, eClinicalWorks
Q. What level of support does PatientTrak offer?
PatientTrak offers the following support options:
Email/Help Desk, Phone Support
Related categories
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