stays

About stays
Stays is a cloud-based vacation rental management software, which assists property managers and vacation rental businesses with reservation management. Key features include online bookings, reviews management, price management, reporting, statistics, payment processing, and financial management.
The Stays platform comes with a booking engine, which enables administrators to integrate payment processing tools, provide access to potential customers and property owners, and customize the site with layouts. It allows managers to view revenue or occupancy rate statistics, identify properties/locations generating maximum returns, manage maintenance processes for cleaning, check-in/check-out, as well as monitor employee performance. Plus, teams can set rules for discounts or price increases, manage advertising commissions on third-party sites, adjust prices based on demand.
Stays allows team members to import billing information from holiday rental portals, save credit card details of guests, and collect payments in installments. It lets businesses send proposals to clients, calculate commission for sellers and partners, and add discount coupons to the website.
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- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
My Personal Experience
Reviewed on 2024/02/22
Poor Customer service support a lot of glitchs with VRBO, BOOKING and Airbnb
Poor Customer service support a lot of glitchs with VRBO, BOOKING and Airbnb
Pros
Price was the principal atraction of the product
Cons
They Dont Have Mobile Application and the sellers doesnt know the product to USA
Response from Stays
Thanks for your feedback! We will continue working to further improve the functions of our system. If you need anything, we are available!
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great software for those who need more organization
Reviewed on 2018/11/19
The main benefits are integration with the main sales channels, the possibility of a practical...
The main benefits are integration with the main sales channels, the possibility of a practical financial management, the easy way to manage the website itself, the fantastic price recalculation tool on holidays or events, among other benefits. I recommend this tool to any vacation rental agency or even small hotels who wants the business to get organized.
Pros
I think the best thing about stays is that it joints several functions into one software, so you do not need to manage different tools on a daily basis. The software really simplifies a lot of tasks, but I believe that the automated e-mails, being able to explain everything to the client in an easy, fast and automatic way, is a highlight because you gain a lot of time in the daily routine of the company.
Cons
It is not that practical to manage some price rules individually, but nothing that is very serious.
Response from Stays
Hi Rafael,
Thank you very much for taking the time to review our stays.net software. We're glad to hear that you're having a good experience with us.
Regarding the price rules, We already forwarded the issue to our product team and received the information that we will start working on improvements next month. Our product team might get in contact with to receive more details and share our ideais with you.
We are thankful to partner with customers like you and are looking forward to continuing working together.
Many thanks,
Sven | stays.net
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The right choice
Reviewed on 2018/10/31
Stays is a serious, responsible and efficient company, providing an excellent platform for vacation...
Stays is a serious, responsible and efficient company, providing an excellent platform for vacation rental managers.
Pros
The website, the general calendar, which gives me a good vision about the availability of all my apartments, the channel manager and the email template section.
Cons
Season and Event setup: I have a certain difficulty with the configuration. I also expected more queries from my website.
Response from Stays
Hi Carlos,
Thank you very much for taking the time to review our software. We're glad to hear that you're having a good experience with us.
Our support team will get in contact in order to explain you our Season and Event tool, which we recommend for 10+ properties and the alternative, which allows you to create individual rules for each property. The team will also explain you our SEO tools and share some of our blog articles, which should help you to generate more traffic for your own website.
We are thankful to partner with a loyal customers like you for more than 2 years now. We promisse to continue working hard to keep adding more value to your business.
Many thanks,
Sven | stays.net
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Seems like a great solution for big or small agencies
Reviewed on 2018/10/25
Love it-- Used a very old software for years before switching. This has made the job much more...
Love it-- Used a very old software for years before switching. This has made the job much more effortless!
Pros
Sales tools and methods to standardize the listings across all listing sites. Very easy to use, with some complex tools. Synchronizes calendars, does invoices seamlessly.
Cons
No cons that I can think of. Maybe that I didn't use sooner.
Response from Stays
Thanks for your feedback! We are very happy to hear about your satisfaction with our system. We will continue working to further improve the functions of our system. If you need anything, we are available!
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The PMS which changed our Company
Reviewed on 2017/04/10
We are a Rio de Janeiro based company and manage 200+ vacation rental apartments providing a full...
We are a Rio de Janeiro based company and manage 200+ vacation rental apartments providing a full service, which includes maintenance, cleaning, in/out, reports, payment issues and inspections to our property owners. We made intensive researches and decided to go with stays , because the software is able to manage all these issues. It also comes with an integrated Channel Manager, CRM and complete finance module. This was important for us, since we don´t want to loose ourselves working (and paying for) too many different platforms. We made the right decision. They are adding useful and new features frequently. The support team is interacting with you, introducing new features, alerting about incomplete price setups or just sharing ideas, how certain things could be improved. They always give us the feeling that they really want to help you making your business grow. This is a level of customer support I never saw before.
Response from Stays
Thanks for your feedback! We are very happy to hear about your satisfaction with our system. We will continue working to further improve the functions of our system. If you need anything, we are available!
stays FAQs
Below are some frequently asked questions for stays.Q. What type of pricing plans does stays offer?
stays offers the following pricing plans:
- Starting from: US$73.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Super Host version starts at R$75 per month Professional version starts at R$129 per month Administrator version starts at R$179 per month Agency version starts at R$229 per month (All prices are in Brazilian Real)
Q. Who are the typical users of stays?
stays has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does stays support?
stays supports the following languages:
English, Portuguese, Spanish
Q. Does stays support mobile devices?
stays supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does stays integrate with?
stays integrates with the following applications:
Asksuite, Booking, Cielo, Doinn, Google Analytics 360, Google Maps, Google Tag Manager 360, Hosty, Mailchimp, Mercado Pago, Meta for Business, Pagar.me, PayPal, PayU, PriceLab, Stripe, Vrbo, WhatsApp
Q. What level of support does stays offer?
stays offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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