Fulcrum

4.8 (5)
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Cloud-based manufacturing ERP, MRP & MES solution

About Fulcrum

Fulcrum is a cloud-based enterprise resource planning (ERP), material requirements planning (MRP), and material execution system (MES) platform designed to help job shops, OEMs, contract manufacturers, and other made-to-order manufacturers with job scheduling, quotes, production tracking, inventory management, and quality control. The solution provides real-time data tracking for creating and adjusting production schedules.

Fulcrum uses machine learning to schedule jobs automatically with custom rules based on order details, production timelines, and workstation capacity. Managers can use visual job cards and the drag-and-drop tool to modify the production queue and perform what-if scenarios, which helps improve efficiency. The solution also sends current and upcoming capacity notifications to the sales team to ensure accurate delivery dates.

With Fulcrum’s real-time inventory and cost tracking tools, businesses can allocate materials, create accurate quotes, and ensure quality control. Users can upload and store all compliance and audit documents, pictures, and reports in a centralized database. The solution integrates with various third-party platforms such as Microsoft Dynamics, Quickbooks, Salesforce, Zoho, and more.


Key benefits of Fulcrum

Scheduling: Feel confident about your schedule in a world where due dates, rush orders, and last minute changes are becoming the norm. Whether you have a simple schedule that you drag and drop to rearrange or we work with you to deploy an automatic scheduler, using smart algorithms and modern intelligence technology, you can have clear visibility on the near term, and strong confidence on a schedule that will increase throughput and efficiency, and give you a competitive edge in performance.

Live Production Tracking: Paper gets lost, takes a long time to get entered, gets destroyed, and is not the interface of the future. Live data entry means live reporting means live decisions. Turn management into a collaborative experience, saving time and money before mistakes are made, managing with more than just a rear view mirror.

Design & Engineering: Taking drawings and making them into instructions, routings, bills of material, and tolerances is an incredibly important, creative, challenging, and fun job. Putting them into a software system usually isn't. Fulcrum feels like an extension of your brain, removing the friction between you and your software so you can focus on what you do best: using your considerable brainpower to come up with clever ideas for doing things better.

Purchasing: Fulcrum uses advanced planning tools to forecast demand and visualize capacity to do the heavy lifting, getting you as close to just-in-time inventory while protecting you from being blindsided by otherwise hidden peaks and valleys.

Security: Built with the highest security standards in place, with support from the leading cloud infrastructure providers, Amazon Web Services and Microsoft Azure. The data is secure from your shop to our servers. You own your data: we protect it, back it up and host it on the shoulders of giants.


Images

Fulcrum Software - Digital Job Tracker
Fulcrum Software - Live Operations
Fulcrum Software - Live Items and Inventory
Fulcrum Software - Automated Production Schedule
Fulcrum Software - Dynamic Quoting
Fulcrum Software - Sales Orders
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Fulcrum video
Fulcrum video
Fulcrum Software - Digital Job Tracker
Fulcrum Software - Live Operations
Fulcrum Software - Live Items and Inventory
Fulcrum Software - Automated Production Schedule
Fulcrum Software - Dynamic Quoting
Fulcrum Software - Sales Orders

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Reviews

Overall rating

4.8 /5
(5)
Value for Money
4.8/5
Features
4.8/5
Ease of Use
4.2/5
Customer Support
5/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 5
Josh
Josh
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fulcrum transformed my small cut & sew factory

Reviewed on 2023/02/08

It fully transformed our business, one of the best decisions we've made in growing our business.

It fully transformed our business, one of the best decisions we've made in growing our business.

Pros

I run a 10 person cut and sew garment factory in Detroit. We're a small and bootstrapped business that needed a tech tool to scale to the next level, but hadn't found the right solution, and more importantly that fit our very small budget. Fulcrum consolidated all of our 30+ Excel sheets into one easy to use format. It keeps us organized and all on the same page. It also saved a ton of time from entering data and cleaning data. My staff was all tracking production times on their phones and with pen and paper before manually entering it into Excel at the end of each day, now it's all done in real time via iPads that everyone keeps at their work station.The Fulcrum team is all amazing and very accessible even a year after implementation to help us with all issues that arise. I couldn't recommend it more for small manufacturers.

Cons

Sometimes there is a little lag between data entered and when it shows up in the system, which throws my shop staff off when everything isn't lining up right away, but it almost always corrects in time and matches up. Overall I'm very impressed how little issues we have, we just need to resync data on occasion.

Alternatives Considered

Odoo

Reasons for Choosing Fulcrum

We needed a more robust software.

Switched From

Printavo

Reasons for Switching to Fulcrum

Better product, service, and cost.
Satomi
Overall rating
  • Industry: Architecture & Planning
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Sophisticated Software with Slight Learning Curve

Reviewed on 2019/06/28

My overall experience with Fulcrum has been mostly positive! There is a slight learning curve for...

My overall experience with Fulcrum has been mostly positive! There is a slight learning curve for the uninitiated but in my personal experience, the software is very easy use and navigate. Fulcrum has come a long way in the last three years, I'm excited for whats to come!

Pros

What I like most about Fulcrum is the on-demand technical support. No matter how small or big the issue, I am always one email or IM away from receiving fast, direct support.

Cons

My only complaint about the software is the (occasionally) slow load times and the several workarounds needed due to software/invoicing limitations.

Response from Fulcrum

Thank you Satomi! We enjoy having you as a customer and look to continue making huge strides forward to improve the user experience

Andrew
Overall rating
  • Industry: Machinery
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Has the potential to become the key driver of growth in your manufacturing company

Reviewed on 2021/10/04

Our end goal for implementing Fulcrum at our company is to help enable rapid, scalable growth. More...

Our end goal for implementing Fulcrum at our company is to help enable rapid, scalable growth. More product out the door, faster and easier than before. We expect we will see that in the future, but because we’re only a few months into what we believe will be a multi-year journey, we’re not yet able to conclude whether this was made possible with Fulcrum.

In the meantime, the process of preparing our data for entry into Fulcrum immediately gave us better quality BOMs. The flow-on effects from that mean better purchasing and inventory management. We also have greater visibility around what the team are completing each day and the real cost of manufacture.

However, the key thing we’re still waiting to see the results from is the Scheduler. Once our production team members start to trust the Scheduler and work on what it asks them to work on, we believe that is when we will start to see efficiencies previously not imagined possible.

I’ll update this review in 6 months with further details around the benefits we are seeing at that point in time. Keep an eye out for it sometime in mid-2022.

Pros

We have been implementing and using Fulcrum at our manufacturing firm in New Zealand since December 2020. Our company has a headcount of 25, half spread across sales, marketing, engineering and admin, and the remainder as production team members working on the shop floor. We’ve doubled our headcount in the last 12 months, and are looking for tools to help us scale more rapidly. We believe that looking back in 5 years from now, Fulcrum may well be the tool that had the biggest effect on our growth.

The launch team that we were paired with from day one of our implementation were instrumental in our successful launch. We had weekly video calls with them to help us understand the basics, they answered our myriad of questions and they helped us with preparing the data we needed to get Fulcrum live, but it’s also fair to say the implementation did take us a lot longer than first anticipated. A lot of these delays came down to the data set that we had. Our BOM’s were lacking clarity, and the process of getting the data into Fulcrum was not very streamlined. More details about this are in the section below.

We rolled out a staged launch of Fulcrum in our business, with key components being switched over from the outgoing systems over the course of around 6 months. First Inventory management, then Jobs, and then lastly the Job Tracking component that is utilised on the shop floor by our production team members. We also had to complete a full stocktake on the day Job Tracking went li

Cons

We have a good relationship with the key staff at Fulcrum. From their implementation team, right through to their [SENSITIVE CONTENT]. This is because their company is young, the product is still maturing, and they are experiencing the same growing pains that we are - and so with that, we have a lot of communication with them regarding the product, and the resolution of the problems or questions that we raise.

We believe the core of the product is sound. The Scheduler is the magic sauce, and it works. But the user experience within the product from onboarding right through to day-to-day usage of the system by our team has room for improvement. It is also accurate to say that they *are* improving it. The product has been refined incrementally over the 10 months we have been using it and we hear that the pace of improvement will only increase into the future as they scale up their engineering team.

Regarding the setup process. We have less than 2000 unique item numbers in our company, spread across 10 or so core products. Unfortunately, our previous inventory system kept these as flat BOM’s, so adding the data to tree those products for Fulcrum to understand took us a lot of time. Being based in New Zealand also didn’t help, as we needed a US-based Fulcrum team member to upload our data set each time we had another version to test. Due to the timezone differences, this was usually just a once per day operation whereas if the upload was possible via a user-facing page, we believe we could ha

John
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing Software. Excellent Service. Top Value.

Reviewed on 2021/01/22

We've had great results that have make our company more profitable. Our turnaround times for...

We've had great results that have make our company more profitable. Our turnaround times for customer orders have improved. Our visibility to the floor on what jobs are next has greatly diminished time wasted looking for the order. Our productivity and quality have both increased.

Pros

The Scheduler and JobTracker modules are excellent products. They integrate easily with our ERP system and are a key component of keeping our customers happy!

Cons

The software is robust and complete. There aren't any features missing. We love the flexibility of customizing things when our business needs change.

Response from Fulcrum

Thanks for the review John - great to hear about Fulcrum's impact on your business and your customers!

Mark
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fulcrum is an Excellent ERP Software!!!

Reviewed on 2023/02/15

Pros

The product is easy to use and their integration team is awesome! They value our opinion and they implement ideas that we have.

Cons

It is not easy to contact support by phone.

Fulcrum FAQs

Below are some frequently asked questions for Fulcrum.

Fulcrum offers the following pricing plans:

  • Starting from: US$800.00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Unlimited users at a monthly subscription price to help your whole production team succeed. Contact us for detailed pricing information.

Fulcrum has the following typical customers:

2–10, 11–50, 51–200, 201–500

Fulcrum supports the following languages:

English, French, Spanish

Fulcrum supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Fulcrum integrates with the following applications:

Asana, AutoCAD, Chartio, Copper, Copper, Domo, ExakTime, Freshsales, Laserfiche, Microsoft Power BI, NetSuite, Outreach, Paperless Parts, Pipedrive, PlanGrid, Procore, QuickBooks Online Advanced, SAP Business One, Salesforce Sales Cloud, SecturaFAB, Slack, SugarCRM, Tableau, Wave, When I Work, Xero, Zapier, Zoho CRM

Fulcrum offers the following support options:

Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat

Related categories

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