MarketSharp

Construction CRM and lead tracking solution

4,2 /5 (19 reviews) Write a Review!

MarketSharp Overview

What is MarketSharp?

MarketSharp is a remodeling CRM solution designed to help contractors and home improvement businesses manage job scheduling, sales activities, scripting, and marketing automation. It lets remodelers share completed job information with team members, in order to aid collaboration across sales pipelines.

Key features of MarketSharp include client tracking, project management, email marketing, scheduling, and contract management. Its call center module enables businesses within the home service industry to automate inbound/outbound call scripting and follow-up call sequences to convert leads into sales. Teams can receive task reminders, track sales activity and opportunities, and monitor job and service progress.

MarketSharp facilitates integration with various third-party applications such as One Click Contractor and Leap, allowing users to create proposals and product estimates using mobile devices. Its performance dashboard provides visibility into key metrics, which allows users to generate reports on leads and jobs and export them into Excel format.

MarketSharp offers document and job image attachments to help businesses schedule crews and automate workflows to increase customer satisfaction. Users can also utilize color codes to block slots for appointments, company events, or personal days in order to streamline scheduling processes.

MarketSharp Overview

Pricing

Starting from
US$30,00/month

Pricing options

Free Trial
Subscription
Value for money

MarketSharp Lite
$85 - one shared license/month
$70 - per 2-4 shared licenses/month
$55 - per 5-9 shared licenses/month
$42 - per 10-19 shared licenses/month
$30 - per 20+ shared licenses/month

MarketSharp Standard
$100 - one shared license/month
$85 - per 2-4 shared licenses/month
$65 - per 5-9 shared licenses/month
$47 - per 10-19 shared licenses/month
$35 - per 20+ shared licenses/month

MarketSharp Pro
$115 - one shared license/month
$95 - per 2-4 shared licenses/month
$70 - per 5-9 shared licenses/month
$53 - per 10-19 shared licenses/month
$40 - per 20+ shared licenses/month

It charges $55 for additional database/month


MarketSharp Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

MarketSharp calendar
MarketSharp direct mail marketing
MarketSharp sale & source dashboard
MarketSharp sales appt. routing
MarketSharp production/job view
MarketSharp video MarketSharp screenshot: MarketSharp calendar MarketSharp screenshot: MarketSharp direct mail marketing MarketSharp screenshot: MarketSharp sale & source dashboard MarketSharp screenshot: MarketSharp sales appt. routing MarketSharp screenshot: MarketSharp production/job view

MarketSharp Reviews

MarketSharp Reviews

Overall rating
4,2
/
5
Excellent
8

Very good
7

Average
4

Poor
0

Terrible
0

Value for Money
4,1
Features
4,3
Ease of Use
4,1
Customer Support
4,7
79% recommended this app
Rhonda S.

Great CRM company to work with. Their tech support team is super friendly and have all been...

Great CRM company to work with. Their tech support team is super friendly and have all been great to work with the last sixteen years. We love MarketSharp and what it brings to the table for our business. We can't imagine how we could do it without them.


Annemarie D.

Very happy with product and service

We have been really happy with the functionality. We compared MarketSharp and Salesforce before purchasing. Though MarketSharp was more expensive, the built in functionality for our business, and the industry and business intelligence we get with the monthly webinars has been worth it.


Chris M.

Valuable tool with a few missing ingredients

Overall, continues to be a strong resource.


Eric W.

We are happy with this CRM because we can also use it for marketing.


Erik S.

Marketsharp 1 Year Review User

Just over a year ago I was employed into a position where Marketsharp had been being used for the last few years. The operating system isn't extremely hightech and complicated to navigate which made it extremely easy for me to learn how to operate. The tabs you have available are contacts, activity list, calendar, sales, production, services & reporting. I find myself spending most of my time in the contacts, calendar and reporting tabs. The operating system isn't complicated as it directs you step by step from turning your prospect into a lead, then to a customer. Once a customer you have the option to input details about there products purchased, the production time table, how much commission the salesman is taking, the costs for material, and then an area for services on that specific job. Marketsharp is not too large of an operating system which makes it easy to navigate and find new tabs to utilize and play around with for the needs of your company. I would recommend Marketsharp to anyone who is new to handling day to day operations or doesn't have the time to stay up to date as much as they'd like. It will keep you on track with what you've sold and reaching out to past customers in the future.


Rhonda S.

Great CRM company to work with. Their tech support team is super friendly and have all been great

Used Daily for 2+ years
Reviewed on 2018/01/15
Review Source: Capterra

Great CRM company to work with. Their tech support team is super friendly and have all been great to work with the last sixteen years. We love MarketSharp and what it brings to the table for our business. We can't imagine how we could do it without them.

Pros

I like how it integrates all of the business functionalities into one software system. It is extremely easy to use and the support people are beyond friendly and helpful.

Cons

They are constantly working on new updates and features. I'm hoping their next update will allow access to individual contacts from the reporting page.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Annemarie D.
Industry: Construction
Company size: 2-10 Employees

Very happy with product and service

Used Daily for 1-5 months
Reviewed on 2020/01/09
Review Source: Capterra

We have been really happy with the functionality. We compared MarketSharp and Salesforce before purchasing. Though MarketSharp was more expensive, the built in functionality for our business, and the industry and business intelligence we get with the monthly webinars has been worth it.

Pros

Ability to track and automate customer communications, manage activities, track whether we are meeting sales goals, integrations with lead generation sources and calendars, monthly webinars on how to better use the system and on key business metrics.

Cons

Would like to be able to customize our dashboard, however we can still get the data we need through reporting features.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Chris M.
Industry: Construction
Company size: 11-50 Employees

Valuable tool with a few missing ingredients

Used Daily for 2+ years
Reviewed on 2017/07/18
Review Source: SoftwareAdvice

Overall, continues to be a strong resource.

Pros

MarketSharp is a great tool for customer database management. It offers good feedback on sales performance and volumes with comparison to previous years. Does a good job of keeping track of the sales pulse of the company.

Cons

The missing component for our organization is a little more in depth tracking on the production side of the business. We've had to compliment MarketSharp with other software to track lead times for job installation, a time clock for employees, and monitor the different stages of jobs that are more than a few days in length (on site) or involve other sub trades.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Eric W.

We are happy with this CRM because we can also use it for marketing.

Used Daily for 2+ years
Reviewed on 2018/02/06
Review Source: Capterra

Pros

This CRM is great when customers call in. We can look up their name, address, or phone number, to see if we've ever talked to them before. If we have, it will show any notes from that past contact. We can also attach any type of document to each person. The job details section comes in handy, giving us the chance to see any job details. We're able to put in exactly how much of whatever product we installed. If we quote a lead, but they don't buy it, we can attach the proposal to them in MarketSharp. If that person calls back at a later time, we can immediately look up what was quoted to them, without having to get them over to the salesman, who may or may not be with the company anymore.

Cons

This CRM is not mobile-friendly at all. We have tinkered with a few other CRMs along the way, and this was, by far, the worst of the bunch when it comes to using on anything other than a computer. It would also be nice if they somehow integrated with an estimating software, so you could use it to quote customers. Right now, it's more of a database of your prospects, leads, and customers.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Erik S.
Industry: Construction
Company size: 11-50 Employees

Marketsharp 1 Year Review User

Used Daily for 1-5 months
Reviewed on 2016/10/25
Review Source: SoftwareAdvice

Just over a year ago I was employed into a position where Marketsharp had been being used for the last few years. The operating system isn't extremely hightech and complicated to navigate which made it extremely easy for me to learn how to operate. The tabs you have available are contacts, activity list, calendar, sales, production, services & reporting. I find myself spending most of my time in the contacts, calendar and reporting tabs. The operating system isn't complicated as it directs you step by step from turning your prospect into a lead, then to a customer. Once a customer you have the option to input details about there products purchased, the production time table, how much commission the salesman is taking, the costs for material, and then an area for services on that specific job. Marketsharp is not too large of an operating system which makes it easy to navigate and find new tabs to utilize and play around with for the needs of your company. I would recommend Marketsharp to anyone who is new to handling day to day operations or doesn't have the time to stay up to date as much as they'd like. It will keep you on track with what you've sold and reaching out to past customers in the future.

Pros

Easy to navigate. Simple layout. Quick print documents for customers or leads. Custom reports already designed for the office staff or management. Easy to use map and zillow tools to lookup future job sites. Email assistant for following up with leads and customers. Direct mail outlets that will send direct mail out to a specific list or area around town. (Have not used this feature as much as we should but only time will tell) The app does almost everything you need it to do. Very basic and easy to understand for the older generations.

Cons

It's not an operating system for everyone in the company to use. An operational & production manager will use this most and you'll get what you need out of it. Not the right operating system if you want everyone to be on the same page in the organization.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

User recommendation
8,3/10
Based on 19 user ratings
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MarketSharp Pricing

MarketSharp Pricing

Starting from
US$30,00/month
Free Trial
Subscription
Value for money

MarketSharp Lite
$85 - one shared license/month
$70 - per 2-4 shared licenses/month
$55 - per 5-9 shared licenses/month
$42 - per 10-19 shared licenses/month
$30 - per 20+ shared licenses/month

MarketSharp Standard
$100 - one shared license/month
$85 - per 2-4 shared licenses/month
$65 - per 5-9 shared licenses/month
$47 - per 10-19 shared licenses/month
$35 - per 20+ shared licenses/month

MarketSharp Pro
$115 - one shared license/month
$95 - per 2-4 shared licenses/month
$70 - per 5-9 shared licenses/month
$53 - per 10-19 shared licenses/month
$40 - per 20+ shared licenses/month

It charges $55 for additional database/month

MarketSharp Lite
$85 - one shared license/month
$70 - per 2-4 shared licenses/month
$55 - per 5-9 shared licenses/month
$42 - per 10-19 shared licenses/month
$30 - per 20+ shared licenses/month

MarketSharp Standard
$100 - one shared license/month
$85 - per 2-4 shared licenses/month
$65 - per 5-9 shared licenses/month
$47 - per 10-19 shared licenses/month
$35 - per 20+ shared licenses/month

MarketSharp Pro
$115 - one shared license/month
$95 - per 2-4 shared licenses/month
$70 - per 5-9 shared licenses/month
$53 - per 10-19 shared licenses/month
$40 - per 20+ shared licenses/month

It charges $55 for additional database/month

Value for Money
4,1/5
Based on 19 user ratings
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MarketSharp Features

MarketSharp Features

A/B Testing
API
Activity Dashboard
Automatic Notifications
Campaign Analysis
Campaign Management
Campaign Segmentation
Content Management
Customizable Branding
Customizable Templates
Data Import/Export
Drag & Drop Interface
Email Marketing Management
Engagement Analytics
Monitoring
Multi-Channel Marketing
Real Time Analytics
Reporting & Statistics
Social Media Integration
Third Party Integration
Features
4,3/5
Based on 19 user ratings
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Categories

Additional information for MarketSharp

Additional information for MarketSharp

Key features of MarketSharp

  • Call Routing
  • Campaign Management
  • Contract Management
  • Document Management
  • Email Integration
  • Job Scheduling
  • Lead Capture
  • Lead Distribution
  • Lead Nurturing
  • Lead Scoring
  • Pipeline Management
  • Project Management
  • Project Tracking
  • Prospecting Tools
  • Scheduling
  • Time Management

MarketSharp FAQs

MarketSharp FAQs

Below are some frequently asked questions for MarketSharp.

Q. What type of pricing plans does MarketSharp offer?

MarketSharp offers the following pricing plans:

Starting from: US$30,00/month

Pricing model: Subscription

Free Trial: Not Available

MarketSharp Lite $85 - one shared license/month $70 - per 2-4 shared licenses/month $55 - per 5-9 shared licenses/month $42 - per 10-19 shared licenses/month $30 - per 20+ shared licenses/month MarketSharp Standard $100 - one shared license/month $85 - per 2-4 shared licenses/month $65 - per 5-9 shared licenses/month $47 - per 10-19 shared licenses/month $35 - per 20+ shared licenses/month MarketSharp Pro $115 - one shared license/month $95 - per 2-4 shared licenses/month $70 - per 5-9 shared licenses/month $53 - per 10-19 shared licenses/month $40 - per 20+ shared licenses/month It charges $55 for additional database/month

Q. What are the main features of MarketSharp?

MarketSharp offers the following features:

  • Call Routing
  • Campaign Management
  • Contract Management
  • Document Management
  • Email Integration
  • Job Scheduling
  • Lead Capture
  • Lead Distribution
  • Lead Nurturing
  • Lead Scoring
  • Pipeline Management
  • Project Management
  • Project Tracking
  • Prospecting Tools
  • Scheduling
  • Time Management

Q. Who are the typical users of MarketSharp?

MarketSharp has the following typical customers:

Small Business, Mid Size Business

Q. What languages does MarketSharp support?

MarketSharp supports the following languages:

English

Q. What type of pricing plans does MarketSharp offer?

MarketSharp has the following pricing plans:

Subscription

Q. Does MarketSharp support mobile devices?

We do not have any information about what devices MarketSharp supports

Q. What other apps does MarketSharp integrate with?

MarketSharp integrates with the following applications:

CallSource, Constant Contact, Five9, Leap, PaySimple, QuickBooks Online Advanced, Surefire Local

Q. What level of support does MarketSharp offer?

MarketSharp offers the following support options:

Phone Support, FAQs, Online Support, Video Tutorials