About MarketSharp

MarketSharp is a remodeling CRM solution designed to help contractors and home improvement businesses manage job scheduling, sales activities, scripting, and marketing automation. It lets remodelers share completed job information with team members, in order to aid collaboration across sales pipelines.

Key features of MarketSharp include client tracking, project management, email marketing, scheduling, and contract management. Its call center module enables businesses within the home service industry to automate inbound/outbound call scripting and follow-up call sequences to convert leads into sales. Teams can receive task reminders, track sales activity and opportunities, and monitor job and service progress.

MarketSharp facilitates integration with various third-party applications such as One Click Contractor and Leap, allowing users to create proposals and product estimates using mobile devices. Its performance dashboard provides visibility into key metrics, which allows users to generate reports on leads and jobs and export them into Excel format.

MarketSharp offers document and job image attachments to help businesses schedule crews and automate workflows to increase customer satisfaction. Users can also utilize color codes to block slots for appointments, company events, or personal days in order to streamline scheduling processes.

Pricing starting from:

US$30,00/month

  • Free Trial
  • Subscription

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Pricing starting from:

US$30,00/month

  • Free Trial
  • Subscription

Images

MarketSharp calendar
MarketSharp direct mail marketing
MarketSharp sale & source dashboard
MarketSharp sales appt. routing
MarketSharp production/job view
View 6 more
MarketSharp video
MarketSharp screenshot: MarketSharp calendar MarketSharp screenshot: MarketSharp direct mail marketing MarketSharp screenshot: MarketSharp sale & source dashboard MarketSharp screenshot: MarketSharp sales appt. routing MarketSharp screenshot: MarketSharp production/job view

Features

Total features of MarketSharp: 43

  • API
  • Activity Dashboard
  • Appointment Management
  • Budget Tracking/Job Costing
  • CRM
  • Calendar Management
  • Call Center Management
  • Call Routing
  • Call Scripting
  • Campaign Management
  • Change Order Management
  • Client Tracking
  • Collaboration Tools
  • Communication Management
  • Contract/License Management
  • Contractor Management
  • Document Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Estimating
  • Event Calendar
  • Interaction Tracking
  • Job Scheduling
  • Lead Capture
  • Lead Distribution
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Pipeline Management
  • Project Management
  • Project Tracking
  • Project Workflow
  • Prospecting Tools
  • QuickBooks Integration
  • Real Time Data
  • Residential
  • Role-Based Permissions
  • Sales Pipeline Management
  • Scheduling
  • Source Tracking
  • Team Calendars
  • Warranty Tracking

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Reviews

Overall rating

4,3 /5
(20)
Value for Money
4,2/5
Features
4,4/5
Ease of Use
4,2/5
Customer Support
4,7/5

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Showing 5 reviews of 20
Rhonda S.
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great CRM company to work with. Their tech support team is super friendly and have all been...

Reviewed on 2018/01/15

Great CRM company to work with. Their tech support team is super friendly and have all been great...

Great CRM company to work with. Their tech support team is super friendly and have all been great to work with the last sixteen years. We love MarketSharp and what it brings to the table for our business. We can't imagine how we could do it without them.

Pros

I like how it integrates all of the business functionalities into one software system. It is extremely easy to use and the support people are beyond friendly and helpful.

Cons

They are constantly working on new updates and features. I'm hoping their next update will allow access to individual contacts from the reporting page.

Annemarie D.
Overall rating
  • Industry: Construction
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very happy with product and service

Reviewed on 2020/01/09

We have been really happy with the functionality. We compared MarketSharp and Salesforce before...

We have been really happy with the functionality. We compared MarketSharp and Salesforce before purchasing. Though MarketSharp was more expensive, the built in functionality for our business, and the industry and business intelligence we get with the monthly webinars has been worth it.

Pros

Ability to track and automate customer communications, manage activities, track whether we are meeting sales goals, integrations with lead generation sources and calendars, monthly webinars on how to better use the system and on key business metrics.

Cons

Would like to be able to customize our dashboard, however we can still get the data we need through reporting features.

Nicole R.
Overall rating
  • Industry: Construction
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Vital for Growing as a Contractor

Reviewed on 2021/02/26

Very easy and user friendly. All around great for managing a home improvement company!

Very easy and user friendly. All around great for managing a home improvement company!

Pros

This software has it all! A handy calendar to track leads and office appointments. I love the ability to search for leads and contracts by name and location.

Cons

I would like a better way to organize documents related to a job. Or maybe a checklist to make sure every contract has all required documents for our company. But it is a solid program!

Chris M.
Overall rating
  • Industry: Construction
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Valuable tool with a few missing ingredients

Reviewed on 2017/07/18

Overall, continues to be a strong resource.

Overall, continues to be a strong resource.

Pros

MarketSharp is a great tool for customer database management. It offers good feedback on sales performance and volumes with comparison to previous years. Does a good job of keeping track of the sales pulse of the company.

Cons

The missing component for our organization is a little more in depth tracking on the production side of the business. We've had to compliment MarketSharp with other software to track lead times for job installation, a time clock for employees, and monitor the different stages of jobs that are more than a few days in length (on site) or involve other sub trades.

Eric W.
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

We are happy with this CRM because we can also use it for marketing.

Reviewed on 2018/02/06

Pros

This CRM is great when customers call in. We can look up their name, address, or phone number, to see if we've ever talked to them before. If we have, it will show any notes from that past contact. We can also attach any type of document to each person. The job details section comes in handy, giving us the chance to see any job details. We're able to put in exactly how much of whatever product we installed. If we quote a lead, but they don't buy it, we can attach the proposal to them in MarketSharp. If that person calls back at a later time, we can immediately look up what was quoted to them, without having to get them over to the salesman, who may or may not be with the company anymore.

Cons

This CRM is not mobile-friendly at all. We have tinkered with a few other CRMs along the way, and this was, by far, the worst of the bunch when it comes to using on anything other than a computer. It would also be nice if they somehow integrated with an estimating software, so you could use it to quote customers. Right now, it's more of a database of your prospects, leads, and customers.

Showing 5 reviews of 20 Read all reviews

MarketSharp FAQs

Below are some frequently asked questions for MarketSharp.

MarketSharp offers the following pricing plans:

  • Starting from: US$30,00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

MarketSharp Lite $85 - one shared license/month $70 - per 2-4 shared licenses/month $55 - per 5-9 shared licenses/month $42 - per 10-19 shared licenses/month $30 - per 20+ shared licenses/month MarketSharp Standard $100 - one shared license/month $85 - per 2-4 shared licenses/month $65 - per 5-9 shared licenses/month $47 - per 10-19 shared licenses/month $35 - per 20+ shared licenses/month MarketSharp Pro $115 - one shared license/month $95 - per 2-4 shared licenses/month $70 - per 5-9 shared licenses/month $53 - per 10-19 shared licenses/month $40 - per 20+ shared licenses/month It charges $55 for additional database/month

We do not have any information about MarketSharp features

MarketSharp has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500

MarketSharp supports the following languages:

English

MarketSharp supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

MarketSharp integrates with the following applications:

CallSource, Constant Contact, Five9, PaySimple, QuickBooks Online Advanced, Surefire Local

MarketSharp offers the following support options:

Email/Help Desk, FAQs/Forum, Phone Support

Related categories

See all software categories found for MarketSharp.