NOVO CxP

What is NOVO CxP?

NOVO CxP is a cloud-based robotic process automation (RPA) solution designed to help businesses manage processes related to information exchange and communication across email, social networks, mobile applications, and other channels. The platform utilizes artificial intelligence (AI) technology, which assists enterprises with implementing data conversion processes and self-learning content analysis.

NOVO CxP enables administrators to extract information from various documents, PDF forms, and files or datasets using OCR (optical character recognition) technology, language recognition, and keyword tracking. The solution offers a host of features such as data import/export, customizable workflows, drag-and-drop capabilities, barcode scanning, content-based routing, data enrichment, and more. The document and content classification module uses machine learning technology to allow users to classify data using different classification methods such as semantic, hierarchical, statistical, and neural networks. Plus, the system assists managers with monitoring processes and logging information within a centralized repository for future reference.

NOVO CxP comes with a document conversion module that lets businesses archive documents into XML, PDF, and TIFF formats across Microsoft Office and email applications. It supports integration with various third-party systems such as IBM, Salesforce, SAP, and OpenText via API.