Pega Robotic Process Automation

Robotic process automation solution

About Pega Robotic Process Automation

Pega Robotic Process Automation is a cloud-based solution designed to help businesses automate workflows to enhance employee productivity. Key features include customer onboarding, customizable branding, rule-based workflow, and impact analysis.

The application helps employees automate documented processes or transactions, eliminating manual data entry and routine tasks. Customer service agents can use the solution to capture client interactions, identify query types, and deliver personalized responses. Using the activity dashboard, managers can track process performance through indicators and receive alerts for failed robotic automation. Moreover, the system enables team members to track agent activity and generate notes to accelerate case resolution time.

Pega Robotic Process Automation offers a PDF processing functionality, which allows users to scan documents using optical character recognition (OCR) and extract information from multiple sources. Using its API-based integration, administrators can retrieve and maintain user credentials within a centralized platform. The solution is suitable for businesses in industries such as telecom, retail, manufacturing, insurance, transportation, healthcare, media, energy, and more.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Images

Pega Robotic Process Automation robot manager
Pega Robotic Process Automation workforce intelligence
Pega Robotic Process Automation task automation
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Pega Robotic Process Automation screenshot: Pega Robotic Process Automation robot manager Pega Robotic Process Automation screenshot: Pega Robotic Process Automation workforce intelligence Pega Robotic Process Automation screenshot: Pega Robotic Process Automation task automation

Features

Total features of Pega Robotic Process Automation: 35

  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Analytics
  • Assignment Management
  • Authentication
  • Batch Processing
  • Configurable Workflow
  • Configuration Management
  • Credential Management
  • Customer Service Analytics
  • Customizable Branding
  • Data Capture and Transfer
  • Data Extraction
  • Data Synchronization
  • Data Visualization
  • Document Automation
  • Electronic Signature Capture
  • Engagement Analytics
  • File Management
  • File Transfer
  • Multiple Format Support
  • Performance Management
  • Performance Metrics
  • Process Control
  • Remote File Access
  • Reporting & Statistics
  • Rules-Based Workflow
  • Secure Data Storage
  • Secure Login
  • Single Sign On
  • Task Management
  • Third Party Integration
  • Version Control
  • Workflow Management

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Pega Robotic Process Automation FAQs

Below are some frequently asked questions for Pega Robotic Process Automation.

Pega Robotic Process Automation offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Not Available

Contact Pegasystems for pricing details.

Pega Robotic Process Automation offers the following features:

  • Analytics

Pega Robotic Process Automation has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Pega Robotic Process Automation supports the following languages:

English

We do not have any information about what devices Pega Robotic Process Automation supports

Pega Robotic Process Automation integrates with the following applications:

CyberArk Privileged Account Security

Pega Robotic Process Automation offers the following support options:

Knowledge Base, Online Support, Phone Support

Related categories

See all software categories found for Pega Robotic Process Automation.