DealerBuilt

4.6 (20)
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Enterprise Dealer Management System (DMS) for dealerships

About DealerBuilt

DealerBuilt provides a highly-flexible, enterprise-class Dealer Management System (DMS) platform that enables leading auto dealerships to efficiently and effectively operate their unique business, as well as optimize their customer experience.

We partner with hundreds of dealerships and dealer groups, combining our innovative technology, real-world industry expertise, and extensive network of integration partners to provide a comprehensive DMS solution, complete with built-in consumer experience tools, that ultimately delivers a competitive advantage for our dealership clients.


Key benefits of DealerBuilt

LightYear DMS was created by a dealership owner with a passion for technology who envisioned a better way to run his business. Today, our deep, real-world understanding of the needs of a dealership continues to guide everything we do and enables us to serve as a true extension of each dealer client’s team. Our technology is backed by expert services and highly-personalized support.

- Install Teams
- Account Management
- Customer Support
- Training Bootcamps
- Professional Services


Images

DealerBuilt Software - DealerBuilt custom fields
DealerBuilt Software - DealerBuilt job codes description
DealerBuilt Software - DealerBuilt job details
DealerBuilt Software - DealerBuilt operations overview
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DealerBuilt Software - DealerBuilt custom fields
DealerBuilt Software - DealerBuilt job codes description
DealerBuilt Software - DealerBuilt job details
DealerBuilt Software - DealerBuilt operations overview

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DealerBuilt

4.6 (20)
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Starting Price

US$0.01
month
No pricing found

Pricing Options

Free version
Free trial
Free version
Free trial

Features

30
14

Integrations

2
No integrations found

Ease of Use

4.6 (20)
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Value for Money

4.4 (20)
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Customer Service

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Reviews

Overall rating

4.6 /5
(20)
Value for Money
4.4/5
Features
4.5/5
Ease of Use
4.6/5
Customer Support
4.8/5

Already have DealerBuilt?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 20
Jason
Jason
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Love it

Reviewed on 2018/03/17

Its very reliable and accurate.

Its very reliable and accurate.

Pros

This DMS integrates with our CRM very well. Awesome and easy product to use once you understand the platform.

Cons

The only thing we have happen is crashing.

DAVID
Overall rating
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

LIGHTYEAR

Reviewed on 2020/07/30

IT HAS ALWAYS BEEN A LEARNING EXPERIENCE AND WHEN WE 1ST GOT THE SYSTEM IN 2009 THERE WERE ALOT OF...

IT HAS ALWAYS BEEN A LEARNING EXPERIENCE AND WHEN WE 1ST GOT THE SYSTEM IN 2009 THERE WERE ALOT OF NICHE'S WITH THE SYSTEM BUT IT TOOK ABOUT 2 YEARS TO GET SOME OF THE THINGS FIXED BUT ONCE AGAIN WE HAD REYNOLDS BEFORE SO WHAT WE WERE EXPECTING WAS PROBABLY HIGH EXPECTATIONS BUT IN THE LAST FEW YEARS WE HAVE HAD LITTLE OR NO ISSUES WITH THE SYSTEM

Pros

I LIKE THE EASE OF USE-YOU DON'T HAVE TO BE A COMPUTER EXPERT TO USE THE SYSTEM AND PERFORM BASIC TASKS

Cons

WELL COMING FROM REYNOLDS FOR ABOUT 9 YEARS IT WAS A DEFINITE SWITCH OF USER HABITS AND SOME REPORTS WERE NOT AS THOROUGH AS THE REYNOLDS REPORTS BUT REYNOLDS WAS A LITTLE HARDER TO USE UNTIL YOU GOT USED TO THE SYSTEM

Michael
Overall rating
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Very poor DMS. A lot of bugs

Reviewed on 2018/05/30

No benefits, lots of headaches.

No benefits, lots of headaches.

Pros

There really isn't a whole lot to like here. You won't save enough money on this to ever make it worth while.

Cons

The list is extensive. The software doesn't work all the time and there are a bunch of ticks that you will have to deal with. Any other software is better than this.

Darla
Overall rating
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

PALMIERO SERVICE MANAGER

Reviewed on 2020/08/11

Was very easy to learn it. Has been great getting help with any type of issue. They stand behind...

Was very easy to learn it. Has been great getting help with any type of issue. They stand behind their product very well.

Pros

The ease of using several windows at a time. You don't have to get out of something to see something else.

Cons

There are a couple glitches about seeing history when your in the process of write up with an internal ro. Also that the information doesn't combine to the customer history when one is wrote up as internal and another wrote up as customer once the vehicle is sold. There seems to be blocks that doesn't allow it to merge.

CAITLIN
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Love Lightyear

Reviewed on 2020/07/30

Pretty good

Pretty good

Pros

Ease of pulling reports, DB dashboard, and the ability to edit

Cons

Sometimes hindered by small problems that could be solved a couple tweaks at time

Alternatives Considered

Dealertrack DMS

Reasons for Choosing DealerBuilt

too expensive, lack of support, and annoying sales tactics

Switched From

CDK Global

Reasons for Switching to DealerBuilt

Customer support and price
Showing 5 reviews of 20 Read all reviews

DealerBuilt FAQs

Below are some frequently asked questions for DealerBuilt.

DealerBuilt offers the following pricing plans:

  • Starting from: US$0.01/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Contact DealerBuilt for pricing details.

DealerBuilt has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

DealerBuilt supports the following languages:

English

DealerBuilt supports the following devices:

DealerBuilt integrates with the following applications:

Elite EXTRA, SimplyCast

DealerBuilt offers the following support options:

Email/Help Desk, Phone Support, Chat

Related categories

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