DealerBuilt

About DealerBuilt
DealerBuilt provides a highly-flexible, enterprise-class Dealer Management System (DMS) platform that enables leading auto dealerships to efficiently and effectively operate their unique business, as well as optimize their customer experience.
We partner with hundreds of dealerships and dealer groups, combining our innovative technology, real-world industry expertise, and extensive network of integration partners to provide a comprehensive DMS solution, complete with built-in consumer experience tools, that ultimately delivers a competitive advantage for our dealership clients.
Key benefits of DealerBuilt
LightYear DMS was created by a dealership owner with a passion for technology who envisioned a better way to run his business. Today, our deep, real-world understanding of the needs of a dealership continues to guide everything we do and enables us to serve as a true extension of each dealer client’s team. Our technology is backed by expert services and highly-personalized support.
- Install Teams
- Account Management
- Customer Support
- Training Bootcamps
- Professional Services
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Reviews
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- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Love it
Reviewed on 2018/03/17
Its very reliable and accurate.
Its very reliable and accurate.
Pros
This DMS integrates with our CRM very well. Awesome and easy product to use once you understand the platform.
Cons
The only thing we have happen is crashing.
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
LIGHTYEAR
Reviewed on 2020/07/30
IT HAS ALWAYS BEEN A LEARNING EXPERIENCE AND WHEN WE 1ST GOT THE SYSTEM IN 2009 THERE WERE ALOT OF...
IT HAS ALWAYS BEEN A LEARNING EXPERIENCE AND WHEN WE 1ST GOT THE SYSTEM IN 2009 THERE WERE ALOT OF NICHE'S WITH THE SYSTEM BUT IT TOOK ABOUT 2 YEARS TO GET SOME OF THE THINGS FIXED BUT ONCE AGAIN WE HAD REYNOLDS BEFORE SO WHAT WE WERE EXPECTING WAS PROBABLY HIGH EXPECTATIONS BUT IN THE LAST FEW YEARS WE HAVE HAD LITTLE OR NO ISSUES WITH THE SYSTEM
Pros
I LIKE THE EASE OF USE-YOU DON'T HAVE TO BE A COMPUTER EXPERT TO USE THE SYSTEM AND PERFORM BASIC TASKS
Cons
WELL COMING FROM REYNOLDS FOR ABOUT 9 YEARS IT WAS A DEFINITE SWITCH OF USER HABITS AND SOME REPORTS WERE NOT AS THOROUGH AS THE REYNOLDS REPORTS BUT REYNOLDS WAS A LITTLE HARDER TO USE UNTIL YOU GOT USED TO THE SYSTEM
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Very poor DMS. A lot of bugs
Reviewed on 2018/05/30
No benefits, lots of headaches.
No benefits, lots of headaches.
Pros
There really isn't a whole lot to like here. You won't save enough money on this to ever make it worth while.
Cons
The list is extensive. The software doesn't work all the time and there are a bunch of ticks that you will have to deal with. Any other software is better than this.
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
PALMIERO SERVICE MANAGER
Reviewed on 2020/08/11
Was very easy to learn it. Has been great getting help with any type of issue. They stand behind...
Was very easy to learn it. Has been great getting help with any type of issue. They stand behind their product very well.
Pros
The ease of using several windows at a time. You don't have to get out of something to see something else.
Cons
There are a couple glitches about seeing history when your in the process of write up with an internal ro. Also that the information doesn't combine to the customer history when one is wrote up as internal and another wrote up as customer once the vehicle is sold. There seems to be blocks that doesn't allow it to merge.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Love Lightyear
Reviewed on 2020/07/30
Pretty good
Pretty good
Pros
Ease of pulling reports, DB dashboard, and the ability to edit
Cons
Sometimes hindered by small problems that could be solved a couple tweaks at time
Alternatives Considered
Dealertrack DMSReasons for Choosing DealerBuilt
too expensive, lack of support, and annoying sales tacticsSwitched From
CDK GlobalReasons for Switching to DealerBuilt
Customer support and priceDealerBuilt FAQs
Below are some frequently asked questions for DealerBuilt.Q. What type of pricing plans does DealerBuilt offer?
DealerBuilt offers the following pricing plans:
- Starting from: US$0.01/month
- Pricing model: Subscription
- Free Trial: Not Available
Contact DealerBuilt for pricing details.
Q. Who are the typical users of DealerBuilt?
DealerBuilt has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does DealerBuilt support?
DealerBuilt supports the following languages:
English
Q. Does DealerBuilt support mobile devices?
DealerBuilt supports the following devices:
Q. What other apps does DealerBuilt integrate with?
DealerBuilt integrates with the following applications:
Elite EXTRA, SimplyCast
Q. What level of support does DealerBuilt offer?
DealerBuilt offers the following support options:
Email/Help Desk, Phone Support, Chat
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