About Cinch

Cinch is a cloud-based marketing automation solution designed to help businesses streamline operations for marketing, customer relationships, and client data management. The solution enables managers to track various marketing activities such as broadcast emails, postcard mailing, Google and Facebook advertisements, and more.

Cinch allows businesses to setup custom workflows to handle operations and automate customer communications across multiple channels. It offers a host of features such as direct emails, a customer database, A/B testing, predictive models, customizable templates, web forms, time-based recurring events, personalized messages, reminders, and more. Cinch also includes an email campaign management functionality, which enables users to create, run, and manage personalized marketing campaigns.

Cinch assists enterprises with utilizing data from customer relationship management (CRM) and point of sale (POS) systems in order to send targeted messages with promotions and discounts. Plus, it includes a centralized dashboard, which enables administrators to gain insight into the customer journey, transactions, campaign performance, audience segmentation, and more via analytics.

Key benefits of Cinch

• Marketing enablement tools to help manage customers, and get to understand them better in order to market more efficiently.

• Patented customer value segmenting process to reduce marketing waste and get more of the right customers back to the business.

• Increase customer spend through targeted and personalized marketing at the right time.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Images

Cinch customer journey screenshot
Cinch email editor
Cinch creating a new segment
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Cinch video
Cinch screenshot: Cinch customer journey screenshot Cinch screenshot: Cinch email editor Cinch screenshot: Cinch creating a new segment

Features

Total features of Cinch: 27

  • A/B Testing
  • API
  • Advertising Management
  • Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Client Management
  • Communication Management
  • Customer Database
  • Customer Segmentation
  • Customizable Templates
  • Data Import
  • Discount Management
  • Email Marketing Management
  • Event Triggered Actions
  • Multi-Campaign
  • Multi-Channel Marketing
  • Predictive Analytics
  • Promotions Management
  • Reporting & Statistics
  • Social Advertising
  • Social Network Marketing
  • Template Management
  • Visual Analytics
  • Web Forms

Alternatives

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Mailchimp

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#2 Alternative to Cinch
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ActiveCampaign

4,6
#3 Alternative to Cinch
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SharpSpring

4,5
#4 Alternative to Cinch
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Reviews

Overall rating

5 /5
(3)
Value for Money
5/5
Features
5/5
Ease of Use
5/5
Customer Support
5/5

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Showing 5 reviews of 3
Verified Reviewer
Overall rating
  • Industry: Education Management
  • Company size: 2-10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Cinch has transformed our marketing!

Reviewed on 2020/01/15

We have had a lot of positive response to our marketing efforts sent through Cinch. It has made...

We have had a lot of positive response to our marketing efforts sent through Cinch. It has made things easier to organize, and our users have been happy with the content.

Pros

How easy it was, I just drug and dropped all the flows I wanted to create. It was intuitive and seamless.

Cons

I sent a few too many emails, but that's not really a problem!

Richard L.
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Cinch is amazing

Reviewed on 2020/01/27

We provide consulting services to clients looking to increase the lead generation and overall...

We provide consulting services to clients looking to increase the lead generation and overall revenue. Cinch helps us to create journeys to maximize revenue from our client’s current customer base.

Pros

Easy to use. Helps to drive significant revenues for our clients.

Cons

So far the software has done exactly as advertised

Bryce C.
Overall rating
  • Industry: Automotive
  • Company size: 201-500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Marketing Automation I've ever used

Reviewed on 2020/01/15

CINCH is the type of software that allows you to run your email/mail marketing campaigns with ease....

CINCH is the type of software that allows you to run your email/mail marketing campaigns with ease. It allows you to create more targeted campaigns, while A/B testing which ones work the best for your customer base. You can set them and forget them, if you are that type, or you can build the campaigns step by step and then analyze the data using the many reports that CINCH provides. We have found CINCH to be the future of our email/mail marketing. We’ve seen great results thus far and believe that trend to continue.

Pros

The data insights and customer personas are incredible, building automated journeys for our customers based off that data and the insights is really simple and the price is phenomenal! Their support and training is top notch and the absolute best thing about Cinch is the ROI we've received, it can't be beat!

Cons

I had to contact Cinch directly to create my account. There are several account management features I have to do through their support and can't do directly in my account yet. They say this is coming.

Cinch FAQs

Below are some frequently asked questions for Cinch.

Cinch offers the following pricing plans:

  • Starting from: US$150,00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Pricing starts at $150 and is based on location and/or database size. Contact Cinch for more information.

Cinch offers the following features:

  • A/B Testing
  • Analytics
  • Campaign Management
  • Communication Management
  • Customer Segmentation
  • Data Integration
  • Multi-Channel Marketing
  • Predictive Modeling
  • Template Management

Cinch has the following typical customers:

Small Business, Mid Size Business

Cinch supports the following languages:

English

We do not have any information about what devices Cinch supports

Cinch integrates with the following applications:

Facebook, Google AdWords, Shopify, WooCommerce

Cinch offers the following support options:

Phone Support, Online Support, Knowledge Base

Related categories

See all software categories found for Cinch.