About Regroup Mass Notification

Regroup empowers better mass communication that keeps people safe and informed at all times. The companys award-winning, cloud-based mass communication platform is what clients around the globe rely on to send both emergency and day-to-day communications to millions of people. By enabling one-tap messaging to multiple channels, Regroup Mass Notification helps organizations keep people safe, strengthen operational resilience, mitigate risk, and thrive in an increasingly unpredictable world.

Key benefits of Regroup Mass Notification

- Send geo targeted messages with Regroup
- Enable post auto-translation in +64 Languages
- Easily send alerts on-the-go from the palm of your hand
- Engage in real-time communication with two-reply channels
- Access Multi-channel communication

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Images

Regroup Mass Notification alert description
Regroup Mass Notification new post creation
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Regroup Mass Notification video
Regroup Mass Notification video
Regroup Mass Notification screenshot: Regroup Mass Notification alert description Regroup Mass Notification screenshot: Regroup Mass Notification new post creation Regroup Mass Notification screenshot: Regroup Mass Notification screenshot: Regroup Mass Notification screenshot:

Features

Total features of Regroup Mass Notification: 44

  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Audit Trail
  • Bulk Send
  • Call Recording
  • Campaign Segmentation
  • Campus Notifications
  • Commenting / Notes
  • Communication Management
  • Communications Management
  • Contact Management
  • Customizable Templates
  • Desktop Notifications
  • Disaster Recovery
  • Email Alerts
  • Event Triggered Actions
  • Geotargeting
  • IVR / Voice Recognition
  • Incident Management
  • Incident Reporting
  • Industrial Safety Management
  • Inspection Management
  • Live Chat
  • Mass Notifications
  • Mobile Alerts
  • Multi-Channel Communication
  • Multi-Language Alerts
  • Occupational Health Management
  • On Call Scheduling
  • Push Notifications
  • Real Time Notifications
  • Reporting/Analytics
  • Risk Assessment
  • Risk Management
  • SMS Messaging
  • Safety Incident Management
  • Template Management
  • Templates
  • Text to Speech
  • Third Party Integrations
  • Training Management
  • Two-Way Communication

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Reviews

Overall rating

4,4 /5
(46)
Value for Money
4,3/5
Features
4,1/5
Ease of Use
4,3/5
Customer Support
4,1/5

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Showing 5 reviews of 46
Verified Reviewer
Overall rating
  • Industry: Higher Education
  • Company size: 51-200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Finally, an effective an easy-to-use and manage emergency messaging system

Reviewed on 2020/02/05

We've spent the past few months implementing this solution and are now inviting users to update...

We've spent the past few months implementing this solution and are now inviting users to update their profiles. Too soon to say for sure, but it is clearly an improvement from what we previously had. We are eager to finalize user profiles and schedule a test.

Pros

Integrates with our Active Directory for automated account creation. We lacked a good data source for personal email addresses and cell numbers, but after creating the accounts we're asking users to add this information to their profiles. Not finished yet, but it seems easy-peasy.

Cons

We struggled with some questions during the initial configuration, but slowly figured out the online resources available and the value they provide. Being on the East coast, we had to adapt to the West coast timing for scheduled meetings, but not a big deal.

Kyne T.
Overall rating
  • Industry: Higher Education
  • Company size: 501-1 000 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Regroup -- Useful for mass communication

Reviewed on 2021/03/17

Check if your institution needs mail merge right away. From my recollection- the mail merge...

Check if your institution needs mail merge right away. From my recollection- the mail merge (importing custom fields within a csv) did not exist when we were using it.

Pros

The ability to manually upload groups that you can pull from datasets.

Prepopulating groups allows for quick emergency notification generation.

The texting and opt out ability for students is pretty painless.

Configuring users for admin level access easy and quick.

Training is easy and quick.

Support is there.

The texting add on /texting carrier is pretty painless to use. There doesn't seem to be an issue using them as a texting aggregate.

Best cost from others at the moment, both in text and user count.

Cons

Groups can be overwritten by anyone with admin level access.

Count of members in the group reflect existing contact information/contact information doesn't always accurately reflect the manual load.

Shared opt out-- if individuals belong to multiple bodies using regroup, opting out of one opts out of the entire regroup platform.

Support is not very effective -- long response times.

Inability to understand higher level technical questions (importing custom fields).

The largest drawback is the inability to mail merge, which cripples the software for customization. There supposedly an update that was scheduled to include this feature, but we had to migrate to a different mass communication system for mail merge.

Matthew H.
Overall rating
  • Industry: Education Management
  • Company size: 1 001-5 000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Reveiw of Regroup Online Mass Notification

Reviewed on 2020/02/05

Pros

Somewhat easy to use. Managed in the cloud.

Cons

We explicitly found cross data contamination. We are a community college and our local K-12 school system already was using Regroup for mass notification. When we uploaded our data and ran reports, we found incorrect data with our dual enrolled students (these are seniors taking a college class before graduating High School.) Regroup explained that because we had a record that had the same name as a record for the local school system, we were getting the wrong data. Apparently, Regroup did not have the proper digital security boundaries between our data and the K-12 data, meaning all records were being kept in the same database. Regroup then claimed they would work to correct that within the year. Unacceptable in this day and age of high Cyber Security threats.

Response from Regroup Mass Notification

Hello Matthew, We remember your particular issue and would like to provide some clarification. The issue you experienced was not due to any lack of digital security or boundaries, but it was due to how the K-12 account was linked with yours in the backend of our system and the expected resulting behavior for similar contact records. We have many Regroup clients with similar relationships and our system was designed to accommodate their requests for records to translate from one network to another as students graduate. In your case, a unique error occurred when your organization used the exact same identifiers as the K-12 school, but the issue was corrected quickly. Our team worked with your organization to diagnose and resolve the issue in full. If you are still experiencing any problems, our Customer Success team will be glad to help you further.

Kendall B.
Overall rating
  • Industry: Higher Education
  • Company size: 201-500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Simple and easy to use notification system

Reviewed on 2021/03/17

We are able to send out immediate notifications regarding school closings, active shooter warnings,...

We are able to send out immediate notifications regarding school closings, active shooter warnings, weather related notifications, and much more. We recommend this software to anyone looking for an all-in-one notification system. The Regroup mass notification system was one of the least expensive solutions and one of the easiest to use and manage.

Pros

The interface is so easy to use that we were able to delegate some of the setup for this product to some of our tier 1 help desk analysts. We were glad to find advanced features which were included with the software, these allowed us to use a third party software via an API. This comes in handy if you need to integrate the Regroup mass notification software into other systems with little to no effort. Also the price point in comparison to other companies which we looked at was competitive.

Cons

We were unable to find video tutorials which would have been useful in either basic or advanced setup of the product. We managed to figure out what we needed for our particular scenario but it would have been a lot less time consuming to have been able to follow a vendor-provided how-to video.

Victor H.
Overall rating
  • Industry: Higher Education
  • Company size: 51-200 Employees
  • Used Other for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Notify your users fast, simple and easy.

Reviewed on 2021/03/23

We are able to mass send students information in moments time where seconds matter. We

are able to...

We are able to mass send students information in moments time where seconds matter. We

are able to make sure our students are safe and secure with this. From weather alerts to active shooter.

Pros

Regroup has an easy to use user interface. The dashboard has everything on it, even summary of reports. Admins can send notifications from any browser or the mobile app. You have the ability to send to email, text, call, and app in an instant. Just click on New post select a premade template and post. Pretty simple. There are ways to have ready to go customized templates and posts. Reports have charts right on the page to show use and how many received. Setup and installation was easy and anyone could use the software it doesn't take an IT guy to use. Support is also great.

Cons

We haven't had any issues with the system so far. It is fully capable of doing anything we need. There aren't really any downsides, the product is good.

Showing 5 reviews of 46 Read all reviews

Regroup Mass Notification FAQs

Below are some frequently asked questions for Regroup Mass Notification.

Regroup Mass Notification offers the following pricing plans:

  • Free Trial: Not Available

Contact Regroup Mass Notification for pricing details.

We do not have any information about Regroup Mass Notification features

Regroup Mass Notification has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Regroup Mass Notification supports the following languages:

English

Regroup Mass Notification supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Regroup Mass Notification integrates with the following applications:

CANVAS, Ellucian, Facebook, Parature, Twitter, infosnap

Regroup Mass Notification offers the following support options:

Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

Related categories

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