About Ideta
Ideta is a cloud-based conversational artificial intelligence (AI) platform that helps enterprises build AI chatbots, on order to enhance user engagement with the brand. It lets developers create multiple test scenarios or conversations to preview bot performance before deployment.
Organizations can utilize Ideta’s natural language processing (NPL) functionality to extract data from written text/speech and identify the intent of customer queries. Managers can store client interactions and messages in a centralized database for future reference. Plus, it allows businesses to manage user authentication via single sign-on (SSO) capabilities, minimizing unauthorized data breaches.
Ideta facilitates integration with various third-party applications such as Slack, Twilio, Facebook Messenger, Zendesk Sunshine, and more. Chatbots can fetch uploaded scripts or canned responses from the system to aid with quick resolution of clients’ queries. It allows users to measure business performance via actionable analytics and process digital payments through integration with Stripe.
Pricing starting from:
€19,00/month
- Free Trial
- Free
- Subscription
Devices
Business size
Markets
Supported Languages
Pricing starting from:
€19,00/month
- Free Trial
- Free
- Subscription
Images
Features
Total features of Ideta: 15
- API
- Analytics
- Authentication
- Auto-Responders
- Built-In Database
- Collaboration Tools
- Customizable Branding
- Data Extraction
- Electronic Payments
- Multi-Language
- Natural Language Search
- Sentiment Analysis
- Single Sign On
- Social Media Integration
- Third Party Integration
Alternatives
Haptik
boost.ai
Yellow Messenger
Xenioo
Reviews
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Write a Review!- Industry: Transportation/Trucking/Railroad
- Company size: 2-10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I am a chatbot dev now
Reviewed on 2019/12/23
Swift support!
Swift support!
Pros
Developing a chatbot on your own with Ideta toolbox is what coding should be every time: less a matter of syntax knowledge but the pure beauty of devising a structure that makes sense, with no logical error and with an economy of lines
Cons
The discussions are not sorted in a logical order, yet
Response from Ideta
Thx Alexandre ! We'll try to keep you a happy customer.
- Industry: Logistics & Supply Chain
- Company size: 10 000+ Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Simple and efficient
Reviewed on 2019/12/23
Very short implementation time, a team that responds very quickly to our requests, immediate...
Very short implementation time, a team that responds very quickly to our requests, immediate adoption of our employees
Pros
Very simple back office management, a small team, which always responds quickly
Cons
For the moment, nothing ; no problem encountered in setting up
Response from Ideta
Thx for this review ! Glad we could be useful !
- Industry: Farming
- Company size: 10 000+ Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Ideta review
Reviewed on 2019/12/23
we were solving acces management to our headquarter
we were solving acces management to our headquarter
Pros
its easy and self service chatbot plateforme for creating chatbots
Cons
some software buggs during the production
Response from Ideta
Thx for helping us making this product better.
- Industry: Management Consulting
- Company size: 1 001-5 000 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Chatbot project for TALAN
Reviewed on 2019/12/23
Flexible software, powerfull and easy to use... very good
Flexible software, powerfull and easy to use... very good
Pros
It allows to build more effectively and with some ease pretty everything we want around a chatbot
Cons
We don't have the possibility to stock more than one entitie from a statement to a list...
Response from Ideta
Thx ! Great to be of use.
- Industry: Management Consulting
- Company size: 1 001-5 000 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
ChatBot project for Talan
Reviewed on 2019/12/23
Very good thanks to the high flexibility of dialogue and the global intentions.
Very good thanks to the high flexibility of dialogue and the global intentions.
Pros
It is easy to work with this software using block scenarios which allows a lot of flexibility.
Cons
For now, we don't have the possibility to extract several entities from a sentence. However, it is something we are already discussing with you.
Response from Ideta
Thank you for your comments !
Ideta FAQs
Below are some frequently asked questions for Ideta.Q. What type of pricing plans does Ideta offer?
Ideta offers the following pricing plans:
- Starting from: €19,00/month
- Pricing model: Free, Subscription
- Free Trial: Available
Pricing is available on monthly subscription as follows: Free: free for 1 builder and no deployment Starter: €19 per month for 1 builder and 1 bot Starter AI: €59 per month for 1 builder and 1 bot plus unlimited NLP intents and 1 support agent Professional: €299 per month for 1 builder, unlimited bots, and additional features
Q. What are the main features of Ideta?
Ideta offers the following features:
- Auto-Responders
- Customizable Branding
- Mobile Access
- Multi-Language
- Sentiment Analysis
- Third Party Integration
Q. Who are the typical users of Ideta?
Ideta has the following typical customers:
Small Business, Large Enterprises, Mid Size Business
Q. What languages does Ideta support?
Ideta supports the following languages:
English
Q. Does Ideta support mobile devices?
We do not have any information about what devices Ideta supports
Q. What other apps does Ideta integrate with?
Ideta integrates with the following applications:
ChatBot, Facebook, Google Analytics, Microsoft Teams, Slack, Smooch, Zapier
Q. What level of support does Ideta offer?
Ideta offers the following support options:
Online Support, FAQs, Video Tutorials
Related categories
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