About Ideta

Ideta is a cloud-based conversational artificial intelligence (AI) platform that helps enterprises build AI chatbots, on order to enhance user engagement with the brand. It lets developers create multiple test scenarios or conversations to preview bot performance before deployment.

Organizations can utilize Ideta’s natural language processing (NPL) functionality to extract data from written text/speech and identify the intent of customer queries. Managers can store client interactions and messages in a centralized database for future reference. Plus, it allows businesses to manage user authentication via single sign-on (SSO) capabilities, minimizing unauthorized data breaches.

Ideta facilitates integration with various third-party applications such as Slack, Twilio, Facebook Messenger, Zendesk Sunshine, and more. Chatbots can fetch uploaded scripts or canned responses from the system to aid with quick resolution of clients’ queries. It allows users to measure business performance via actionable analytics and process digital payments through integration with Stripe.

Pricing starting from:

€19,00/month

  • Free Trial
  • Free
  • Subscription

Devices

Business size

S M L

Markets

United States, Germany

Supported Languages

English

Pricing starting from:

€19,00/month

  • Free Trial
  • Free
  • Subscription

Images

Ideta livechat
Ideta automated responses
Ideta sandbox testing
Ideta query intentions
Ideta Facebook integration
View 6 more
Ideta video
Ideta screenshot: Ideta livechat Ideta screenshot: Ideta automated responses Ideta screenshot: Ideta sandbox testing Ideta screenshot: Ideta query intentions Ideta screenshot: Ideta Facebook integration

Features

Total features of Ideta: 15

  • API
  • Analytics
  • Authentication
  • Auto-Responders
  • Built-In Database
  • Collaboration Tools
  • Customizable Branding
  • Data Extraction
  • Electronic Payments
  • Multi-Language
  • Natural Language Search
  • Sentiment Analysis
  • Single Sign On
  • Social Media Integration
  • Third Party Integration

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Reviews

Overall rating

4,4 /5
(10)
Value for Money
4,1/5
Features
4/5
Ease of Use
4,4/5
Customer Support
4,8/5

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Showing 5 reviews of 10
Alexandre C.
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I am a chatbot dev now

Reviewed on 2019/12/23

Swift support!

Swift support!

Pros

Developing a chatbot on your own with Ideta toolbox is what coding should be every time: less a matter of syntax knowledge but the pure beauty of devising a structure that makes sense, with no logical error and with an economy of lines

Cons

The discussions are not sorted in a logical order, yet

Response from Ideta

Thx Alexandre ! We'll try to keep you a happy customer.

Sylvie S.
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 10 000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Simple and efficient

Reviewed on 2019/12/23

Very short implementation time, a team that responds very quickly to our requests, immediate...

Very short implementation time, a team that responds very quickly to our requests, immediate adoption of our employees

Pros

Very simple back office management, a small team, which always responds quickly

Cons

For the moment, nothing ; no problem encountered in setting up

Response from Ideta

Thx for this review ! Glad we could be useful !

Youness B.
Overall rating
  • Industry: Farming
  • Company size: 10 000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Ideta review

Reviewed on 2019/12/23

we were solving acces management to our headquarter

we were solving acces management to our headquarter

Pros

its easy and self service chatbot plateforme for creating chatbots

Cons

some software buggs during the production

Response from Ideta

Thx for helping us making this product better.

Lao-dja-songdou T.
Overall rating
  • Industry: Management Consulting
  • Company size: 1 001-5 000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Chatbot project for TALAN

Reviewed on 2019/12/23

Flexible software, powerfull and easy to use... very good

Flexible software, powerfull and easy to use... very good

Pros

It allows to build more effectively and with some ease pretty everything we want around a chatbot

Cons

We don't have the possibility to stock more than one entitie from a statement to a list...

Response from Ideta

Thx ! Great to be of use.

Jean-baptiste A.
Overall rating
  • Industry: Management Consulting
  • Company size: 1 001-5 000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

ChatBot project for Talan

Reviewed on 2019/12/23

Very good thanks to the high flexibility of dialogue and the global intentions.

Very good thanks to the high flexibility of dialogue and the global intentions.

Pros

It is easy to work with this software using block scenarios which allows a lot of flexibility.

Cons

For now, we don't have the possibility to extract several entities from a sentence. However, it is something we are already discussing with you.

Response from Ideta

Thank you for your comments !

Showing 5 reviews of 10 Read all reviews

Ideta FAQs

Below are some frequently asked questions for Ideta.

Ideta offers the following pricing plans:

  • Starting from: €19,00/month
  • Pricing model: Free, Subscription
  • Free Trial: Available

Pricing is available on monthly subscription as follows: Free: free for 1 builder and no deployment Starter: €19 per month for 1 builder and 1 bot Starter AI: €59 per month for 1 builder and 1 bot plus unlimited NLP intents and 1 support agent Professional: €299 per month for 1 builder, unlimited bots, and additional features

Ideta offers the following features:

  • Auto-Responders
  • Customizable Branding
  • Mobile Access
  • Multi-Language
  • Sentiment Analysis
  • Third Party Integration

Ideta has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Ideta supports the following languages:

English

We do not have any information about what devices Ideta supports

Ideta integrates with the following applications:

ChatBot, Facebook, Google Analytics, Microsoft Teams, Slack, Smooch, Zapier

Ideta offers the following support options:

Online Support, FAQs, Video Tutorials

Related categories

See all software categories found for Ideta.