---
description: Learn how BrightSide can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: BrightSide Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Hospitality Property Management Software](/directory/81/hospitality-property-management/software) > [BrightSide](/software/129611/brightside-rental-management)

# BrightSide

Canonical: https://www.getapp.za.com/software/129611/brightside-rental-management

Page: 1 / 2\
Next: [Next page](https://www.getapp.za.com/software/129611/brightside-rental-management?page=2)

> BrightSide is built for short-term vacation rental companies and property managers, from small portfolios to 500+ units.
> 
> Verdict: Rated **4.9/5** by 28 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of BrightSide

\* Keep calendars, rates, messaging, and reviews in sync across Google Vacation Rentals, Airbnb, Vrbo, Booking.com, Homes and Villas by Marriott Bonvoy, and Hopper with BrightSide's direct API channel connections.
\*Prevent double bookings by pushing availability and rate changes in real time with BrightSide's reservation and channel manager.
\*Give guests a place to view stays, sign agreements, upload IDs, and pay online with BrightSide's guest portal, e-signatures, and payment tools.
\*Give owners statements, upcoming reservations, and maintenance activity without extra software with BrightSide's owner portal and owner reporting.
\*Assign cleaners, track turn status, and keep cleaning notes on the reservation with BrightSide's housekeeping tools.
\*Open, assign, and close work orders with photos and notes tied to the unit with BrightSide's maintenance management.
\*Adjust rates by season, occupancy, or channel markup without a separate pricing subscription with BrightSide's rate manager and built-in dynamic pricing tools.
\*Send automated emails and SMS from the same inbox used for Airbnb, Vrbo, and Booking.com messages with BrightSide's guest communications.
\*Keep every feature in one monthly bill, including texting, email, and digital signatures, with BrightSide's all-inclusive subscription.
\*Move guest, reservation, and financial history from another system instead of starting over with BrightSide's data conversion service.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 28 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.9/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Hawkins Computer Services
- **Location**: Maryville, US
- **Founded**: 2006

## Commercial Context

- **Starting Price**: US$160,00
- **Pricing model**: Other (Free Trial)
- **Pricing Details**: BrightSide is a single monthly plan priced by active rental units. 

Every feature is included, with no add-on fees for texting, email, digital signatures, portals, or integrations, and no long-term contract. 

Starting price is $160 per month for up to 10 units; smaller portfolios still pay the $160 minimum. 

Units 1–25 are $16 each
Units 26–50 are $12 each
Units 51+ are $10 each. 

Example: 52 units cost $720 per month. 

A one-time $1,000 setup fee covers installation, setup, and training. 

Optional data conversion typically ranges from $1,500 to $3,000. 

Billing is month to month.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Accounting
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Availability Management
- Billing Rate Management
- Booking Management
- CRM
- Calendar Management
- Channel Analytics
- Channel Management
- Commission Management
- Contact Management
- Content Management
- Credit Card Processing
- Customer Database
- Customizable Branding
- Customizable Reports
- Customizable Templates

## Integrations (20 total)

- BeHome247
- Beyond
- BookingPal
- Breezeway
- Brivo Access
- CardConnect
- Elavon
- Mailchimp
- NAVIS Suite
- Operto
- PriceLabs
- RemoteLock
- ResortCleaning
- Revinate
- StayFi

... and 5 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Hospitality Property Management Software](https://www.getapp.za.com/directory/81/hospitality-property-management/software)

## Related Categories

- [Hospitality Property Management Software](https://www.getapp.za.com/directory/81/hospitality-property-management/software)
- [Vacation Rental Software](https://www.getapp.za.com/directory/183/vacation-rental/software)
- [Hotel Management Software](https://www.getapp.za.com/directory/592/hotel-management/software)
- [Channel Management Software](https://www.getapp.za.com/directory/738/channel-management/software)

## Alternatives

1. [Guesty](https://www.getapp.za.com/software/112215/guesty) — 4.4/5 (481 reviews)
2. [Hostaway](https://www.getapp.za.com/software/106989/hostaway) — 4.8/5 (1622 reviews)
3. [Hotelizer](https://www.getapp.za.com/software/2069375/hotelizer-pms) — 4.9/5 (91 reviews)
4. [Lodgify](https://www.getapp.za.com/software/91252/lodgify) — 4.5/5 (1311 reviews)
5. [Breezeway](https://www.getapp.za.com/software/130003/breezeway) — 4.6/5 (195 reviews)

## Reviews

### "Fantastic Company and Product" — 5.0/5

> **Kelly** | *18 February 2026* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: The company is a small family company that gives personal service. I truly love the ease of use for this product and all the new features that have been added over the years. This is a great value for your Airbnb, VRBO and other hotel management businesses. I also love the additional feature of texting with the guests as a form of communication through this software.
> 
> **Cons**: Unfortunately, they don't have an app for this software which makes working out in the field difficult.
> 
> Absolutely love this software and the people who created it as well as service us on a day to day need when we have questions.

-----

### "Highly Recommend\!" — 5.0/5

> **Amanda** | *25 February 2025* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to work with\! Local-personable. Excellent team-easy to use software\!
> 
> **Cons**: Not really much to say here. There are a few features that we are hoping to have, and they are working on implementing if it's possible.
> 
> We have enjoyed our time using BrightSide. The team is fast and friendly and the software is easy to use\!

-----

### "Best Management Software\!" — 4.0/5

> **William** | *13 August 2021* | Hospitality | Recommendation rating: 9.0/10
> 
> **Pros**: Very easy and intuitive to use. Developers always looking for suggestions to improve and are very helpful.
> 
> **Cons**: Better texting set up would be nice but overall it's very easy to use

-----

### "Best Reservation Software with real, active, and available support for any issues" — 5.0/5

> **Shaun** | *09 August 2021* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10
> 
> **Pros**: The software is so simple to understand. Transitioning from another software was an absolute breeze. The Brightside team are very thorough and easy to talk to. They are always willing to help and take suggestions that will help your business.
> 
> **Cons**: If there is anything I disliked about the software it was because of my own lack of understanding. A quick phone call explaining my situation always yields a perfect solution. When you have a software company that is available there isn't any reason to dislike it.
> 
> Absolutely love the product and their people

-----

### "Brightside makes our business shine\!" — 5.0/5

> **Amy** | *17 January 2020* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: How much it helped organize and streamline our day-to-day business and data.  Our software before Brightside was good for property ownership but not management.  Now we can manage our business, create reports, look ahead and plan for changes.
> 
> **Cons**: I'll be honest, Brightside is not as intuitive as I'd like.  Once you learn the system, it's all good.  But a few times I've had to call or email for support because I couldn't figure something out. \[SENSITIVE CONTENT HIDDEN\] and \[SENSITIVE CONTENT HIDDEN\] have always been prompt to respond.  Knowing that I can reach out to them for guidance is a huge benefit.
> 
> With Brightside I'm more in touch with my business.  I've had to manage rentals from halfway around the world for a couple weeks at a time.  Never had a worry--Brightside has outstanding uptime.  Great customer service--the team listens to your concerns and helps you find solutions or answers.  And the value is solid--we're a small rental business and feel fortunate to have found such an affordable software solution.

-----

Page: 1 / 2\
Next: [Next page](https://www.getapp.za.com/software/129611/brightside-rental-management?page=2)

## Links

- [View on GetApp](https://www.getapp.za.com/software/129611/brightside-rental-management)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/hospitality-travel-software/a/brightside/> |
| en-AE | <https://www.getapp.ae/software/129611/brightside-rental-management> |
| en-AU | <https://www.getapp.com.au/software/129611/brightside-rental-management> |
| en-CA | <https://www.getapp.ca/software/129611/brightside-rental-management> |
| en-GB | <https://www.getapp.co.uk/software/129611/brightside-rental-management> |
| en-IE | <https://www.getapp.ie/software/129611/brightside-rental-management> |
| en-NZ | <https://www.getapp.co.nz/software/129611/brightside-rental-management> |
| en-SG | <https://www.getapp.sg/software/129611/brightside-rental-management> |
| en-ZA | <https://www.getapp.za.com/software/129611/brightside-rental-management> |
| fr | <https://www.getapp.fr/software/129611/brightside-rental-management> |
| fr-BE | <https://fr.getapp.be/software/129611/brightside-rental-management> |
| fr-CA | <https://fr.getapp.ca/software/129611/brightside-rental-management> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Review, Compare and Evaluate small business software. GetApp South Africa has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.za.com","url":"https://www.getapp.za.com/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.za.com/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"BrightSide","description":"BrightSide is vacation rental property management software for agencies and managers who need reservations, rates, housekeeping, maintenance, accounting, and marketing in one system. \n\nIt uses direct API connections with Google Vacation Rentals, Airbnb, Vrbo, Booking.com, Homes and Villas by Marriott Bonvoy, and Hopper so calendars, rates, messaging, and reviews stay in sync.\n\nThe monthly subscription includes every feature: guest and owner portals, e-signatures, SMS and email, dynamic pricing, and reporting. \n\nThere are no add-on fees and no long-term contract. \n\nPricing starts at $160 per month for up to 10 units, with lower per-unit rates as the portfolio grows. \n\nOptional data conversion is available when switching from another system.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e92691e4-d234-420e-afc3-d4ee72aab401.png","url":"https://www.getapp.za.com/software/129611/brightside-rental-management","@id":"https://www.getapp.za.com/software/129611/brightside-rental-management#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":28,"ratingValue":4.9},"offers":{"price":"160","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Linux on premise"},{"@id":"https://www.getapp.za.com/software/129611/brightside-rental-management#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Hospitality Property Management Software","position":2,"item":"/directory/81/hospitality-property-management/software","@type":"ListItem"},{"name":"BrightSide","position":3,"item":"/software/129611/brightside-rental-management","@type":"ListItem"}]}]}
</script>