Switchboard

Fleet management solution for trucking businesses

4,5 /5 (10 reviews) Write a Review!

Switchboard Overview

What is Switchboard?

Switchboard is a cloud-based transportation management solution that helps trucking businesses streamline fleet and logistics operations. The platform enables users to maintain service logs with drivers’ working hours and change duty status to on-duty, driving, sleeper berth, or off-duty.

Switchboard allows organizations to manage digital records of pre and post-trip vehicle inspections in compliance with FMCSA, DOT, and NSC regulations. Users can create personalized profiles for drivers and view odometer readings, event histories, and the ongoing activity status of vehicles on the centralized platform. Managers can also receive automatic email notifications related to speeding or hours of service (HOS) violations and generate performance reports.

Switchboard enables enterprises to monitor the entry/exit time of vehicles through geofencing capabilities as well as create mileage reports to calculate fuel taxes according to the International Fuel Tax Agreement (IFTA) regulations. Users can also send messages to drivers, improving communications across dispatch operations. Switchboard helps businesses track assets with real-time traffic layers and historical breadcrumb positioning.

Switchboard Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Contact Switchboard for pricing details.


Switchboard Features

Devices
Business size
S M L
Markets
United States, Canada
Supported Languages
English

Media

Switchboard duty status
Switchboard geofencing
Switchboard violation tracking
Switchboard app dashboard
Switchboard vehicle inspection reports
Switchboard logs
Switchboard screenshot: Switchboard duty status Switchboard screenshot: Switchboard geofencing Switchboard screenshot: Switchboard violation tracking Switchboard screenshot: Switchboard app dashboard Switchboard screenshot: Switchboard vehicle inspection reports Switchboard screenshot: Switchboard logs

Switchboard Reviews

Switchboard Reviews

Overall rating
4,5
/
5
Excellent
7

Very good
1

Average
2

Poor
0

Terrible
0

Value for Money
4,3
Features
4,2
Ease of Use
4,7
Customer Support
4,2
80% recommended this app
Cathy H.

Great Product

It was easy to install, my driver's didn't have a hard time getting used to using it. The cost per month is extremely nice. We would recommend to anyone looking for ELD's. The time it takes to get a replacement item is one of the drawbacks since it ships from Canada.


Steve H.

It's easy, just 4 "buttons"

I always was searching for pens, rulers, and glasses. No longer have to do that, and as also the administrator, I can correct my own mistakes and others.


Michael D.

It's OK


Moiz A.

THE REVIEW

ITS'S GOOD BUT CAN REALLY IMPROVE, WITH BETTER CALCULATED MILEAGE AND A BETTER APP, ALSO A AN ADMIN APP WOULD BE NICE


Dwain G.

Satisfied from the very beginning.

We use the software everyday. It does everything we need it to. Almost to the point that we take it for granted just how well it works. And the support is what you would hope every companies support would be. Very very good.


Cathy H.
Industry: Environmental Services
Company size: 11-50 Employees

Great Product

Used Daily for 1+ year
Reviewed on 2020/02/04
Review Source: Capterra

It was easy to install, my driver's didn't have a hard time getting used to using it. The cost per month is extremely nice. We would recommend to anyone looking for ELD's. The time it takes to get a replacement item is one of the drawbacks since it ships from Canada.

Pros

Monthly cost, east of installation. The videos were informative and it had all the features we were looking for in an ELD.

Cons

I can't ping my equipment when I need an update.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Steve H.
Industry: Transportation/Trucking/Railroad
Company size: 2-10 Employees

It's easy, just 4 "buttons"

Used Daily for 1+ year
Reviewed on 2020/01/30
Review Source: Capterra

I always was searching for pens, rulers, and glasses. No longer have to do that, and as also the administrator, I can correct my own mistakes and others.

Pros

The driver taps driver, then one of 4 "buttons" to change duty status.

Cons

It puts the driver in On Duty not driving if they forget to tap off duty. But I think that's the law.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Michael D.
Industry: Transportation/Trucking/Railroad
Company size: 2-10 Employees

It's OK

Used Daily for 1+ year
Reviewed on 2020/02/16
Review Source: Capterra

Pros

It is quite easy to use and for the most art fits the needs of my specific use case. Canadian company/supplier. Good potential. Good pricing.

Cons

Can be quite buggy at times. Potential but advancement seems slow.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

Moiz A.
Industry: Transportation/Trucking/Railroad
Company size: 11-50 Employees

THE REVIEW

Used Daily for 1+ year
Reviewed on 2020/02/11
Review Source: Capterra

ITS'S GOOD BUT CAN REALLY IMPROVE, WITH BETTER CALCULATED MILEAGE AND A BETTER APP, ALSO A AN ADMIN APP WOULD BE NICE

Pros

USER FRIENDLY, EVEN PEOPLE THAT AREN'T GOOD WITH TECHNOLOGY CAN USE IT

Cons

STILL NOT PROPERLY TESTED, MILEAGES ARE ALL OVER THE PLACE, CUSTOMER SERVICE IS REALLY POOR, THE APP SHOWS THE SAME UNIT IN DIFFERENT CITIES AT THE SAME TIME N THE APP

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Dwain G.
Industry: Transportation/Trucking/Railroad
Company size: 2-10 Employees

Satisfied from the very beginning.

Used Daily for 2+ years
Reviewed on 2020/02/08
Review Source: Capterra

We use the software everyday. It does everything we need it to. Almost to the point that we take it for granted just how well it works. And the support is what you would hope every companies support would be. Very very good.

Pros

When it came to having to purchase electronic log for my trucks, I found Switchboard to be the most competitively priced. Not knowing what to expect,it turned out to be better than I thought it would be. Especially being so reasonably priced.

Cons

Since which board is the only electronic log we have used. I don't have anything to compare it too. So I don't really have any cons.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8,6/10
Based on 10 user ratings
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Switchboard Pricing

Switchboard Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Contact Switchboard for pricing details.

Contact Switchboard for pricing details.

Value for Money
4,3/5
Based on 10 user ratings
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Switchboard Features

Switchboard Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Inventory Management
Inventory Tracking
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4,2/5
Based on 10 user ratings
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Categories

Additional information for Switchboard

Additional information for Switchboard

Key features of Switchboard

  • Billing & Invoicing
  • Contact Database
  • Demand Planning
  • Dispatch Management
  • Employee Management
  • Inspection Management
  • Inventory Management
  • Order Management
  • Purchase Order Management
  • Routing
  • Safety Management
  • Scheduling
  • Status Tracking
  • Territory Management
  • Third Party Integration
  • Transportation Management
  • Work Order Management

Switchboard FAQs

Switchboard FAQs

Below are some frequently asked questions for Switchboard.

Q. What type of pricing plans does Switchboard offer?

Switchboard offers the following pricing plans:

Pricing model: Subscription

Free Trial: Available

Contact Switchboard for pricing details.

Q. What are the main features of Switchboard?

Switchboard offers the following features:

  • Billing & Invoicing
  • Contact Database
  • Demand Planning
  • Dispatch Management
  • Employee Management
  • Inspection Management
  • Inventory Management
  • Order Management
  • Purchase Order Management
  • Routing
  • Safety Management
  • Scheduling
  • Status Tracking
  • Territory Management
  • Third Party Integration
  • Transportation Management
  • Work Order Management

Q. Who are the typical users of Switchboard?

Switchboard has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does Switchboard support?

Switchboard supports the following languages:

English

Q. What type of pricing plans does Switchboard offer?

Switchboard has the following pricing plans:

Subscription

Q. Does Switchboard support mobile devices?

Switchboard supports the following devices:

Android

Q. What other apps does Switchboard integrate with?

We do not have any information about what integrations Switchboard has

Q. What level of support does Switchboard offer?

Switchboard offers the following support options:

Online Support, FAQs, Knowledge Base, Video Tutorials, Forum