Loan servicing software for financial institutions and banks

About Shaw

Shaw Systems is a web-based suite of retail loan and lease servicing software designed to help large financial institutions and mid-size banks, auto finance companies, credit unions, and specialty lenders manage various aspects of the servicing life-cycle, from customer service, placement, and delinquency management to recovery.

Key features of Shaw Systems include borrower management, collateral tracking, compliance management, automatic funds distribution, collections management, loan processing, investor management, audit trail, risk management, and trend analysis. The integrated loan servicing system utilizes real-time data-driven agile technology to offer a 360-degree view of every customer relationship and tools for managing the account life-cycle.

Shaw Systems allows users to automate workflows via account level views and status information, checklists, pilot pop-up alerts, dispute processing, vendor assignment, and document processing. The delinquency management module enables teams to handle multiple account types including voluntary protection products, associated insurance, collateral, and related borrowers.

Shaw Systems also offers on-demand and automated payment processing, document management, promise tracking and reporting, and collection strategy consulting. Its post charge-off recovery solution provides shadow accounting and restructuring, book balance accounting, and collection agency management, which help fintech organizations improve process flows and maximize recoveries.


Business size



Shaw Systems Spectrum Commander
Shaw Systems customer information
Shaw Systems account summary
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Shaw video
Shaw screenshot: Shaw Systems Spectrum Commander Shaw screenshot: Shaw Systems customer information Shaw screenshot: Shaw Systems account summary


Total features of Shaw: 37

  • ACH Payment Processing
  • API
  • Accounting
  • Activity Dashboard
  • Ad hoc Reporting
  • Alerts / Escalation
  • Amortization Schedule
  • Asset Management
  • Audit Trail
  • Auto Loans
  • Automatic Funds Distribution
  • Borrower Management
  • Collateral Tracking
  • Collections Management
  • Complex Debt Structures
  • Compliance Management
  • Construction Loans
  • Customer Accounts
  • Customer Database
  • Customer Service Analytics
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Disaster Recovery
  • Document Automation
  • Document Management
  • Exposure Management
  • Investor Management
  • Loan Processing
  • Mortgages
  • Real Time Reporting
  • Risk Alerts
  • Risk Management
  • Role-Based Permissions
  • Trend Analysis
  • User Management
  • Workflow Management


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Overall rating

3,5 /5
Value for Money
Ease of Use
Customer Support

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Showing 5 reviews of 2
Shaun B.
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  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

Very structured Financial Processing Software

Reviewed on 2015/09/09

The processes in RETAIL, while somewhat configurable from an entry and user experience standpoint,...

The processes in RETAIL, while somewhat configurable from an entry and user experience standpoint, are very structured from a processing standpoint and what order items post in. The system has the ability to report on most indicators you would normally expect and can be configured to the needs of each individual clients accounting requirements.

Response from Shaw Systems Associates

Thank you for the review!

Frederick H.
Overall rating
  • Industry: Financial Services
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Extremely rigid and outdated system

Reviewed on 2018/02/15


The security and user controls are very good. The concept of APF and being able to design your process flow is also interesting.


Maintenance and flexibility to add new features and products is extremely old-school and rigid, does not seem to follow the ever-changing trend of servicing systems being able to adapt to companies' needs. The pricing is also extremely high considering the delays to get the service and the fact our database has very strict views and cannot be edited by us even though we pay (a lot) for the hosting.

Shaw FAQs

Below are some frequently asked questions for Shaw.

Shaw offers the following pricing plans:

  • Starting from:
  • Pricing model: One Time License
  • Free Trial: Not Available

Contact Shaw Systems Associates directly for pricing information.

We do not have any information about Shaw features

Shaw has the following typical customers:

11-50, 51-200, 201-500, 501-1 000, 1 001+

We do not have any information about what languages Shaw supports

Shaw supports the following devices:

We do not have any information about what integrations Shaw has

Shaw offers the following support options:

Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat

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