---
description: Learn how 800response can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
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title: 800response Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Call Tracking Software](/directory/749/call-tracking/software) > [800response](/software/129863/800response)

# 800response

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> 800response is a lead generation, call tracking, and customer analytics platform that helps businesses streamline processes related to generating and tracking leads, customer data capture, marketing campaign management, interaction analysis, \& more.
> 
> Verdict: Rated **4.8/5** by 61 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 61 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: 800response
- **Location**: South Burlington, VT, US
- **Founded**: 2011

## Commercial Context

- **Starting Price**: US$250,00
- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Pricing starts from $250 per month.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Archiving & Retention
- Automatic Call Distribution
- CRM
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Call Transcription
- Call Transfer
- Caller ID
- Campaign Analytics
- Campaign Management
- Campaign Planning

## Integrations (1 total)

- Microsoft Excel

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Call Tracking Software](https://www.getapp.za.com/directory/749/call-tracking/software)

## Related Categories

- [Call Tracking Software](https://www.getapp.za.com/directory/749/call-tracking/software)
- [Lead Capture Software](https://www.getapp.za.com/directory/1001/lead-capture/software)
- [Lead Generation Software](https://www.getapp.za.com/directory/1047/lead-generation/software)
- [Lead Nurturing Software](https://www.getapp.za.com/directory/1679/lead-nurturing/software)
- [Business Intelligence Tools](https://www.getapp.za.com/directory/318/business-intelligence/software)

## Alternatives

1. [Bitrix24](https://www.getapp.za.com/software/90602/bitrix24) — 4.2/5 (986 reviews)
2. [ActiveDEMAND](https://www.getapp.za.com/software/103299/activedemand) — 4.2/5 (79 reviews)
3. [Phonexa](https://www.getapp.za.com/software/2036487/phonexa) — 5.0/5 (75 reviews)
4. [EngageBay CRM](https://www.getapp.za.com/software/113999/engagebay-marketing) — 4.7/5 (907 reviews)
5. [LeadSquared](https://www.getapp.za.com/software/101405/leadsquared) — 4.3/5 (167 reviews)

## Reviews

### "Great product and user experience" — 5.0/5

> **Daniel** | *24 March 2020* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: It works and does everything we need. The support team makes everything a breeze.
> 
> **Cons**: We have zero issues. It works and does everything we need. The support team makes everything a breeze.
> 
> Great experience and support team.

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### "Review 1" — 4.0/5

> **Kevin** | *19 May 2020* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: The fact that it records calls is great.  I that it also captures phone numbers.
> 
> **Cons**: Cost  Is too high. I wish I had more menu options when the customer calls in.
> 
> GoodI wish I had more menu options when the customer calls in.

-----

### "JBR Review" — 3.0/5

> **Cecilia** | *09 June 2021* | Marketing & Advertising | Recommendation rating: 8.0/10
> 
> **Pros**: The call recording and the call tracking metrics.
> 
> **Cons**: The lead capture feature needs improvement.

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### "5 Star Review for 800response" — 5.0/5

> **David** | *10 December 2019* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: The ease of use and adaptable to our business
> 
> **Cons**: We have not had a problem with 800response.
> 
> The benefits we have reaped with using 800response is an increase in our enrollments.

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### "Limited experience" — 5.0/5

> **Jackie** | *16 May 2022* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: I know there are a lot of features we don't use, but I've been happy with what I've seen and hope to learn more.
> 
> **Cons**: The interface is a little difficult to use but I'm getting there\!
> 
> Customer service has always been fabulous.

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## Links

- [View on GetApp](https://www.getapp.za.com/software/129863/800response)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/129863/800response> |
| de-AT | <https://www.getapp.at/software/129863/800response> |
| en | <https://www.getapp.com/sales-software/a/800response/> |
| en-AE | <https://www.getapp.ae/software/129863/800response> |
| en-AU | <https://www.getapp.com.au/software/129863/800response> |
| en-CA | <https://www.getapp.ca/software/129863/800response> |
| en-GB | <https://www.getapp.co.uk/software/129863/800response> |
| en-IE | <https://www.getapp.ie/software/129863/800response> |
| en-NZ | <https://www.getapp.co.nz/software/129863/800response> |
| en-SG | <https://www.getapp.sg/software/129863/800response> |
| en-ZA | <https://www.getapp.za.com/software/129863/800response> |
| es | <https://www.getapp.es/software/129863/800response> |
| es-CL | <https://www.getapp.cl/software/129863/800response> |
| es-CO | <https://www.getapp.com.co/software/129863/800response> |
| es-MX | <https://www.getapp.com.mx/software/129863/800response> |
| fr | <https://www.getapp.fr/software/129863/800response> |
| fr-BE | <https://fr.getapp.be/software/129863/800response> |
| fr-CA | <https://fr.getapp.ca/software/129863/800response> |
| nl | <https://www.getapp.nl/software/129863/800response> |
| nl-BE | <https://www.getapp.be/software/129863/800response> |

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