Merkato

CPQ suite of applications to manage sales force automation

About Merkato

Merkato is a web-based sales configurator suite designed to help businesses automate processes related to quote generation, e-commerce management, upselling, and order management. It lets users create customer-specific documents including parts lists, order confirmations, payment terms, delivery instructions, or spare parts lists, based on relevant financial and technical calculations.

Key features of Merkato include pricing management, a cost database, financing management, guided selling, and sales forecasting. Sales teams can incorporate visualizations into product websites using drag-and-drop capabilities in order to provide additional information to buyers. It lets managers grant role-based permission to different groups of agents and vendors in order to handle authorizations across workflows.

Merkato can be integrated with existing ERP systems to import information related to order entries, to help dealers, international agents, and internal sales teams to streamline workflows based on individual requirement. The system assists enterprises with version control, maintenance, knowledge recording, and user management, to aid collaboration as well as enhance product configuration processes.

Pricing starting from:

US$15 000,00

  • Free Trial

Devices

Business size

S M L

Markets

United States

Supported Languages

Dutch, English

Pricing starting from:

US$15 000,00

  • Free Trial

Images

Merkato 2D modeling
Merkato user defined buttons
Merkato project structure
Merkato product layout
Merkato layout view
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Merkato video
Merkato screenshot: Merkato 2D modeling Merkato screenshot: Merkato user defined buttons Merkato screenshot: Merkato project structure Merkato screenshot: Merkato product layout Merkato screenshot: Merkato layout view

Features

Total features of Merkato: 74

  • 2D Drawing
  • 3D Digital Asset Management
  • 3D Imaging
  • Access Controls/Permissions
  • Approval Workflow
  • Audit Trail
  • Automated Quoting
  • Business Process Control
  • CRM
  • Cataloging/Categorization
  • Client Portal
  • Collaboration Tools
  • Commercial/Industrial
  • Content Library
  • Contract Pricing
  • Contract/License Management
  • Correlation Analysis
  • Cost Database
  • Customizable Branding
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Discount Management
  • Document Management
  • Dynamic Modeling
  • ERP
  • Electronic Signature
  • Exception Reporting
  • Financing Management
  • For Customer Use
  • For Internal Use
  • Graphical Data Presentation
  • Guided Selling
  • Inventory Management
  • Knowledge Base Management
  • Labor Rates
  • List Management
  • Modeling & Simulation
  • Multi-Language
  • Opportunity Management
  • Order Entry
  • Order Management
  • Order Processing
  • Performance Metrics
  • Price and Cost Calculations
  • Pricing Management
  • Pricing and Cost Calculations
  • Product Catalog
  • Product Configurator
  • Product Data Management
  • Proposal Generation
  • Quotes/Estimates
  • RFP Management
  • Real Time Order Entry
  • Real-time Product Visualizations
  • Remote Order Entry
  • Renewal Management
  • Rule-based Configuration
  • Sales Forecasting
  • Sales Orders
  • Sales Tax Management
  • Sales Trend Analysis
  • Self Service Portal
  • Shipping Management
  • Special Order Management
  • Statistical Analysis
  • Template Management
  • Templates
  • Third Party Integrations
  • Version Control
  • Visual Discovery
  • Workflow Management
  • eCommerce Management

Alternatives

Sofon Guided Selling

4,7
#1 Alternative to Merkato
Sofon helps sales employees to easily and quickly translate customer requirements into error-free professional...

Odoo

4,2
#2 Alternative to Merkato
Odoo is a fully-integrated, customizable, and open-source suite of business applications. A majority of the business...

Zoho CRM

4,2
#3 Alternative to Merkato
Zoho CRM is a cloud-based customer relationship management (CRM) software that helps businesses of all sizes close...

Salesforce CPQ & Billing

4,2
#4 Alternative to Merkato
Salesforce CPQ is a configure price quote solution fully native to the Salesforce platform that delivers automated...

Reviews

Overall rating

4,1 /5
(13)
Value for Money
3,9/5
Features
4,1/5
Ease of Use
4,2/5
Customer Support
4,2/5

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Showing 5 reviews of 13
Jeffrey H.
Overall rating
  • Industry: Medical Devices
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great Configurator

Reviewed on 2020/09/15

The overall experience is great. The program is in our company used as customer order portal. On a...

The overall experience is great. The program is in our company used as customer order portal. On a daily basis, about 700 orders are configured and ordered. It is automatically send to our ERP in which a script turns the info to sales and work orders. Merkato is also used inside the company to make work-orders ourselves.

With these 2 groups working in Merkato, about 50 users are simultaneously working in the program. This is all going very smoothly.

Our proces and products require regular adjustments and therefore the Merkato template has to be adjusted often. This is something that can we can do ourselves. This makes it the perfect configurator for us.

Pros

- Easy to use
- Functionality
- Fast processing
- Cloud based
- Good connections available with other software
- Fast & effective support team

Cons

- Look and feel are outdated. This will be improved in de upcoming years.
- The search bar in the media or CRM info in the backend is missing. This will be a new feature in the new release, hopefully next year.

Herm V.
Overall rating
  • Industry: Management Consulting
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

versatile and flexible configurator software with high business impact

Reviewed on 2020/09/03

Overall Merkato has played a big role in transferring company & product know how from experts heads...

Overall Merkato has played a big role in transferring company & product know how from experts heads into business rules within the software. This decreased input errors dramatically and enabled a transfer to a configure to order process while the number of special requests have reduced. The number of dealers and users has tripled during the implementation phase and the output parameters from Merkato are used in sales, engineering, logistics, production and final delivery.

Pros

The clear structure of pages, sections and fields combined with all available rules and parameters enable the administrator to build an application very fast. The specific application for a business can be simple and straightforward or very complex with multiple components, layers and subprojects, this only depends on the need of the company or business unit. There are a lot of possibilities to generate output formats, set up user groups and authorisations and apply API's to other CRM/ERP/PLM software. Very scalable as well in configurater scope as in the number of users and dealers.

Cons

In some cases it can be challenging for the administrator to achieve the exact layout of the entry screen when a mix of column widths is desired. Also the creation of documents requires some experience when a more complex mix of data filtering, layout components and text formats is used. For the end user the initial order overview interface could be improved by allowing a bit more finetuning.

Olav W.
Overall rating
  • Industry: Maritime
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

A program with many possibilities

Reviewed on 2020/09/03

Nice program, service/helpdesk is good

Nice program, service/helpdesk is good

Pros

It is possible to make adjustments yourself without extensive IT knowledge

Cons

When the system has been built up piece by piece and change upon changes has been implemented, it is difficult to find errors. Starting all overagain sometimes seems the best solution, but this takes too much time and outsorsing it is quite expensive

Jeroen S.
Overall rating
  • Industry: Automotive
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Merkato Configuration management

Reviewed on 2020/09/03

We have a good experience, we were able to implement to software in a short time.
Within 3 months...

We have a good experience, we were able to implement to software in a short time.
Within 3 months we have an live operation in our sales and production department.

Pros

Approximately 4 years ago we have decided to implement a sales / product configurator to have more clear documents, more professional documents and talk as a company about the same options/configurations and sales possibilities.
We also use this configurator to generate our production bill of material and prepare production order documents.

In this moment we are very satisfied with the product.

Within here a summary of Positive software items:
- Easy implementation
- Easy document generation
- Easy to implement a sales configuration level
- Working online -cloud based
- Good and easy sales configurator
- Possibilities to also implement items which are not standard.

Cons

Integration of documents from used or configuration

Harm G.
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Think it, build it, use it

Reviewed on 2020/09/03

Uniformity in appearance has been achieved, regardless of who the user is. Appearance but also the...

Uniformity in appearance has been achieved, regardless of who the user is. Appearance but also the content of our quotations are more aligned. Knowledge and know-how is upgraded for the entire company by implementing our products in this rule based engine.

Pros

Flexibility is a big plus.
If you can think of it, you can build it in Merkato. Adjustments can be made easily. Created templates are easy to understand, debug and modify if necessary due to the infrastructure.

Cons

Report builder could be more user friendly. Sometimes a bit complex for someone with limited programming background.

Showing 5 reviews of 13 Read all reviews

Merkato FAQs

Below are some frequently asked questions for Merkato.

Merkato offers the following pricing plans:

  • Starting from: US$15 000,00
  • Free Trial: Available

Pricing starts at $15,000 billed on a one-time subscription basis.

We do not have any information about Merkato features

Merkato has the following typical customers:

11-50, 51-200, 201-500, 501-1 000, 1 001+

Merkato supports the following languages:

Dutch, English

Merkato supports the following devices:

Merkato integrates with the following applications:

SAP Business One, Salesforce Sales Cloud

Merkato offers the following support options:

Email/Help Desk, Phone Support, Chat

Related categories

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