XM for Employee Experience

XM for Employee Experience

4.7 (75)
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Employee experience, performance, and engagement management

About XM for Employee Experience

Qualtrics EmployeeXM is an employee engagement platform designed to identify key drivers for worker productivity, engagement, and experience. The solution uses AI text analysis and predictive intelligence to develop actionable insights from employee interviews, performance reviews, and surveys.

With Qualtrics EmployeeXM, users can review real-time data from across the entire employee life-cycle and pinpoint key engagement drivers such as benefits, training, and career development opportunities. Businesses can use the benefits optimizer tool to calculate the optimal employee benefits package based on staff feedback.

Qualtrics EmployeeXM enables users to choose from pre-designed or custom surveys in order to tailor the feedback experience for each employee. The platform includes multiple feedback capture methods, including pulse surveys to measure fluctuations in engagement and track improvements over time, 360-degree feedback to automate the process of collecting multi-rater reviews, and exit surveys to identify key factors that influence employee retention.

Qualtrics EmployeeXM uses AI and machine learning to analyze text responses and statistics gathered from feedback to generate data-driven predictions. The software highlights the relationship between employee engagement outcomes and statistical analysis, providing managers with insights into key success factors as well as areas that require improvement.


Images

XM for Employee Experience Software - Qualtrics EmployeeXM manager dashboard
XM for Employee Experience Software - Qualtrics EmployeeXM lifecycle surveys
XM for Employee Experience Software - Qualtrics EmployeeXM Engagement Distribution
XM for Employee Experience Software - Qualtrics EmployeeXM analytics
XM for Employee Experience Software - Qualtrics EmployeeXM exit interview
XM for Employee Experience Software - Qualtrics EmployeeXM feedback delivery by department
XM for Employee Experience Software - Qualtrics EmployeeXM exit feedback
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XM for Employee Experience video
XM for Employee Experience Software - Qualtrics EmployeeXM manager dashboard
XM for Employee Experience Software - Qualtrics EmployeeXM lifecycle surveys
XM for Employee Experience Software - Qualtrics EmployeeXM Engagement Distribution
XM for Employee Experience Software - Qualtrics EmployeeXM analytics
XM for Employee Experience Software - Qualtrics EmployeeXM exit interview
XM for Employee Experience Software - Qualtrics EmployeeXM feedback delivery by department
XM for Employee Experience Software - Qualtrics EmployeeXM exit feedback

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Starting Price

US$5,000.00
year
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Ease of Use

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Reviews

Overall rating

4.7 /5
(75)
Value for Money
4.2/5
Features
4.5/5
Ease of Use
4.3/5
Customer Support
4.3/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 75
Verified Reviewer
Overall rating
  • Industry: Higher Education
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Can't Beat Qualtrics

Reviewed on 2018/10/23

We use Qualtrics both internally in our office (about 50 people) and when polling the broader...

We use Qualtrics both internally in our office (about 50 people) and when polling the broader organization of 10,000+. It's fantastic for both purposes, and the reporting functions allow us to drill deeply into the data for multiple purposes. The anonymity function is really impactful, too, as it gives our staff more freedom to communicate openly on sensitive topics, so our surveys aren't filled with the usual pro-company babble we got on other platforms. We need accurate, honest information in our field, and Qualtrics helps us get that in spades.

Pros

The depth and breadth of the assessment design and reporting tools is absolutely unrivaled, and we really appreciate the clean user interface.

Cons

This is one of the select few software packages with which we have yet to find a fault worth mentioning.

Verified Reviewer
Overall rating
  • Industry: Higher Education
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Qualtrics Surveys

Reviewed on 2018/10/23

If you are looking for a fairly simple system to capture information from a group of constituents,...

If you are looking for a fairly simple system to capture information from a group of constituents, this is a great system to use. There are many different reports that can show information from and surveys and it is very easy to edit and reuse surveys.

Pros

I really like that once I have built and saved a survey that I can copy it to use for a different one. This makes things go a lot faster for me at work. I also really like the fact that when you preview your survey it shows you how the survey will look on a mobile phone. This is a very cool feature!

Cons

When I first started using the product I felt that it was difficult to navigate. But I have been using the product for over a year now and feel like I know where the features are now that I use.

Oliver
Overall rating
  • Industry: Financial Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Comprehensive but expensive

Reviewed on 2023/02/06

Pros

Could do everything you could want it to do, and more!

Cons

Could be complicated to set up complex surveys and you need to be quite technically minded if uploading hierarchy into the system. Great that it has the capability to do this though.

Verified Reviewer
Overall rating
  • Industry: Government Administration
  • Company size: 501–1,000 Employees
  • Used for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Very Happy with this Platform!!

Reviewed on 2018/09/12

Pros

Ease of use, functionality, reporting. I deal a lot with employees that don't use technology resources as they work in heavy equipment operation and construction. The ease of use for those that aren't quite up to speed technologically was probably most impressive outside of the actual reporting. Great bang for the buck. The applicability of the 360 experience to our environment has been unmatched.

Cons

Probably the of the biggest issue is the cost but I will say that the benefits outweigh this.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 10,000+ Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Easy to Create surveys and run reports

Reviewed on 2018/12/04

Pros

Advanced survey logic for creating complex, branched surveys.
Available in multiple languages.

Cons

It's a simple software to create reports, and it does that without issues.

Showing 5 reviews of 75 Read all reviews

XM for Employee Experience FAQs

Below are some frequently asked questions for XM for Employee Experience.

XM for Employee Experience offers the following pricing plans:

  • Starting from: US$5,000.00/year
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Contact Qualtrics for pricing information.

XM for Employee Experience has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

XM for Employee Experience supports the following languages:

Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish

XM for Employee Experience supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

XM for Employee Experience integrates with the following applications:

Adobe Analytics, Annex Cloud Loyalty Experience Platform, BHN Rewards, Chattermill, ClickTale, Contentsquare, DataGrail, Dynamics 365, Dynamics 365 Business Central, Freshdesk, Fuel Cycle, Fullstory, Genesys Cloud CX, Glassbox, Grade.us, HubSpot CRM, Infegy Atlas, Jira, Kantata, KnowledgeHound, LogRocket, Make, Marketo Engage, Medallia Agent Connect, Pendo, Quantum Metric, Reputation, ReviewTrackers, SAP Analytics Cloud, SAP Customer Experience, Salesforce Sales Cloud, ServiceNow, SessionCam, Slack, SocketLabs, Tableau, Tango, Tethr, Tray.io, Tremendous, UserTesting, Xoxoday, Zapier

XM for Employee Experience offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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