Qualtrics EmployeeXM

Employee experience, performance, and engagement management

4,7 /5 (62 reviews) Write a Review!

Qualtrics EmployeeXM Overview

What is Qualtrics EmployeeXM?

Qualtrics EmployeeXM is an employee engagement platform designed to identify key drivers for worker productivity, engagement, and experience. The solution uses AI text analysis and predictive intelligence to develop actionable insights from employee interviews, performance reviews, and surveys.

With Qualtrics EmployeeXM, users can review real-time data from across the entire employee life-cycle and pinpoint key engagement drivers such as benefits, training, and career development opportunities. Businesses can use the benefits optimizer tool to calculate the optimal employee benefits package based on staff feedback.

Qualtrics EmployeeXM enables users to choose from pre-designed or custom surveys in order to tailor the feedback experience for each employee. The platform includes multiple feedback capture methods, including pulse surveys to measure fluctuations in engagement and track improvements over time, 360-degree feedback to automate the process of collecting multi-rater reviews, and exit surveys to identify key factors that influence employee retention.

Qualtrics EmployeeXM uses AI and machine learning to analyze text responses and statistics gathered from feedback to generate data-driven predictions. The software highlights the relationship between employee engagement outcomes and statistical analysis, providing managers with insights into key success factors as well as areas that require improvement.

Qualtrics EmployeeXM Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Contact Qualtrics for pricing information.


Qualtrics EmployeeXM Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, Germany, Mexico
Supported Languages
English, French, German, Italian, Japanese, Portuguese, Spanish

Media

Qualtrics EmployeeXM engagement drivers
Qualtrics EmployeeXM manager dashboard
Qualtrics EmployeeXM lifecycle surveys
Qualtrics EmployeeXM engagement distribution
Qualtrics EmployeeXM analytics
Qualtrics EmployeeXM exit interview
Qualtrics EmployeeXM feedback delivery by department
Qualtrics EmployeeXM exit feedback
Qualtrics EmployeeXM screenshot: Qualtrics EmployeeXM engagement drivers Qualtrics EmployeeXM screenshot: Qualtrics EmployeeXM manager dashboard Qualtrics EmployeeXM screenshot: Qualtrics EmployeeXM lifecycle surveys Qualtrics EmployeeXM screenshot: Qualtrics EmployeeXM engagement distribution Qualtrics EmployeeXM screenshot: Qualtrics EmployeeXM analytics Qualtrics EmployeeXM screenshot: Qualtrics EmployeeXM exit interview Qualtrics EmployeeXM screenshot: Qualtrics EmployeeXM feedback delivery by department Qualtrics EmployeeXM screenshot: Qualtrics EmployeeXM exit feedback

Qualtrics EmployeeXM Reviews

Qualtrics EmployeeXM Reviews

Overall rating
4,7
/
5
Excellent
43

Very good
17

Average
2

Poor
0

Terrible
0

Value for Money
4,2
Features
4,6
Ease of Use
4,3
Customer Support
4,4
97% recommended this app
Amy G.

The only survey builder I will use-- easy and trustworthy

Overall, I highly recommend Qualtrics to people who do not consider themselves to be "tech-savvy," but yet need to create and distribute surveys/ questionnaires for research and service purposes. I find other software designs lack the ease of use, but also lacks the simple yet professional design that Qualtric provides. Users are more likely to feel comfortable inputting information if the website looks professional.


Chloe K.

Amazing! Like Google forms, but a million times better

This will make your business look so much more professional using qualtrics over other survey sites. You can also break down how you see the results after in pictures or exporting it as an excel chart to further analzye.


Verified Reviewer

Great for large company employee feedback

Not for a smaller org but great option for large scale employee feedback collection.


Jessica B.

Fantastic survey software that can do almost anything but is a little too complicated at times

Expensive, can do anything analytic-wise but a little complicated to use.


Melvyn S.

My experience was excellent

our users love it also


Amy G.
Industry: Higher Education
Company size: 5 001-10 000 Employees

The only survey builder I will use-- easy and trustworthy

Used Weekly for 1+ year
Reviewed on 2018/10/03
Review Source: Capterra

Overall, I highly recommend Qualtrics to people who do not consider themselves to be "tech-savvy," but yet need to create and distribute surveys/ questionnaires for research and service purposes. I find other software designs lack the ease of use, but also lacks the simple yet professional design that Qualtric provides. Users are more likely to feel comfortable inputting information if the website looks professional.

Pros

Qualtrics is extremely simple to use for people of various levels of digital literacy. I have never been given a reason to doubt that a survey will work properly and efficiently. My favorite part of Qualtrics is the privacy it offers to users and survey creators. For research purposes, it can be extremely probleatic to know the personal identity of a survey taker. Additionally, when entering sensitive information, users need to trust the software they are using. The privacy and security measures taken by Qualtircs are of uptmost importance to me.

Cons

I have had trouble contacting customer service in the past. I contacted customer service with a question about using the software, not a complaint or problem. I contacted them via email and waited over two weeks for a reply. For a software company, I expected them to be more efficient with replying to customer questions.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Chloe K.
Industry: Research
Company size: 10 000+ Employees

Amazing! Like Google forms, but a million times better

Used Other for 2+ years
Reviewed on 2020/02/06
Review Source: Capterra

This will make your business look so much more professional using qualtrics over other survey sites. You can also break down how you see the results after in pictures or exporting it as an excel chart to further analzye.

Pros

My university uses this software for all surveys it sends out. It is so convenient and easy to use but is also customized to my University so every survey sent out from it looks very official.

Cons

I have none! It is a great way to send out surveys.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Information Technology & Services
Company size: 51-200 Employees

Great for large company employee feedback

Used Other for 1+ year
Reviewed on 2018/09/12
Review Source: Capterra

Not for a smaller org but great option for large scale employee feedback collection.

Pros

Great for large scale employee feedback but overkill for smaller orgs.

Cons

Customer support is lacking and can be complicated to set up the logic for the surveys.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

Jessica B.
Industry: Transportation/Trucking/Railroad
Company size: 11-50 Employees

Fantastic survey software that can do almost anything but is a little too complicated at times

Used Weekly for 6-12 months
Reviewed on 2020/02/10
Review Source: Capterra

Expensive, can do anything analytic-wise but a little complicated to use.

Pros

Fantastic software that lets you do almost anything when it comes to surveys and analyzing survey results. We used the employee engagement features and they worked terrific, were anonymous and got us the analyzed results we were looking for. I appreciated the details you can upload to describe the office and department and location for employees - this made it great to view results according to different categories.

Cons

Onboarding set up was a little too lengthy. Customer service was horrible -- not the people on the other line but the wait times - sometimes up to 2 hours being on hold and then not getting a call back or email response. The survey software can do everything -- but it's not the most user friendly. The format is a little complicated at times and for someone with no analytics background, it was difficult to determine what each button meant and how to access certain features or view my results a certain way. This lead to me calling customer support numerous times for help.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Melvyn S.
Industry: Insurance

My experience was excellent

Used Daily for 2+ years
Reviewed on 2018/03/22
Review Source: Capterra

our users love it also

Pros

One important think to us is the UI, and Qualtrics has a great ease of use for all of the users. We enjoy it.

Cons

The one thing I like least is there are so many options sometimes I miss out on great features and functions.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9/10
Based on 62 user ratings
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Qualtrics EmployeeXM Pricing

Qualtrics EmployeeXM Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Contact Qualtrics for pricing information.

Contact Qualtrics for pricing information.

Value for Money
4,2/5
Based on 62 user ratings
Compare value for money rating with alternatives
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Qualtrics EmployeeXM Features

Qualtrics EmployeeXM Features

API
Activity Dashboard
Activity Tracking
Applicant Tracking
Automatic Notifications
Customizable Branding
Customizable Reporting
Data Import/Export
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Self Service
Performance Management
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
4,6/5
Based on 62 user ratings
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Categories

Additional information for Qualtrics EmployeeXM

Additional information for Qualtrics EmployeeXM

Key features of Qualtrics EmployeeXM

  • 360 Degree Feedback
  • Applicant Tracking
  • Benchmarking
  • Compensation Management
  • Competency Management
  • Contractor Management
  • Customizable Templates
  • Dashboard
  • Employee Database
  • Feedback Management
  • Group Summary Report
  • Individual Development Plans
  • Onboarding
  • Performance Management
  • Performance Metrics
  • Progress Tracking
  • Pulse Surveys
  • Question Library
  • Rater Selection
  • Recruitment Management
  • Self Service Portal
  • Self-Appraisals
  • Skills Tracking
  • Succession Planning
  • Surveys & Feedback
  • Training Management

Qualtrics EmployeeXM FAQs

Qualtrics EmployeeXM FAQs

Below are some frequently asked questions for Qualtrics EmployeeXM.

Q. What type of pricing plans does Qualtrics EmployeeXM offer?

Qualtrics EmployeeXM offers the following pricing plans:

Pricing model: Subscription

Free Trial: Available

Contact Qualtrics for pricing information.

Q. What are the main features of Qualtrics EmployeeXM?

Qualtrics EmployeeXM offers the following features:

  • 360 Degree Feedback
  • Applicant Tracking
  • Benchmarking
  • Compensation Management
  • Competency Management
  • Contractor Management
  • Customizable Templates
  • Dashboard
  • Employee Database
  • Feedback Management
  • Group Summary Report
  • Individual Development Plans
  • Onboarding
  • Performance Management
  • Performance Metrics
  • Progress Tracking
  • Pulse Surveys
  • Question Library
  • Rater Selection
  • Recruitment Management
  • Self Service Portal
  • Self-Appraisals
  • Skills Tracking
  • Succession Planning
  • Surveys & Feedback
  • Training Management

Q. Who are the typical users of Qualtrics EmployeeXM?

Qualtrics EmployeeXM has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Mid Size Business

Q. What languages does Qualtrics EmployeeXM support?

Qualtrics EmployeeXM supports the following languages:

English, French, German, Italian, Japanese, Portuguese, Spanish

Q. What type of pricing plans does Qualtrics EmployeeXM offer?

Qualtrics EmployeeXM has the following pricing plans:

Subscription

Q. Does Qualtrics EmployeeXM support mobile devices?

Qualtrics EmployeeXM supports the following devices:

Android, iPhone, iPad

Q. What other apps does Qualtrics EmployeeXM integrate with?

Qualtrics EmployeeXM integrates with the following applications:

ClickTale, Decibel, Freshdesk, Jira, Marketo Engage, Microsoft Dynamics 365 Business Central, Salesforce Sales Cloud, ServiceNow, Slack, Tableau

Q. What level of support does Qualtrics EmployeeXM offer?

Qualtrics EmployeeXM offers the following support options:

Phone Support, Online Support, FAQs, Knowledge Base, Video Tutorials