Contentserv

PIM tool for handling product data across multiple channels

About Contentserv

Contentserv is a cloud-based product information management (PIM) solution designed to help small to medium distributors, manufacturers, and retailers import, validate, and manage product content across multiple sales channels. The system lets team members configure integrated workflows and restricts access to only relevant content and tasks through role-based permissions.

Key features of Contentserv include content syndication, digital asset management, version control, master record management, collaboration tools, data quality control, and data modeling. Businesses can automatically import product data in different formats from multiple sources, such as raw material vendors, third-party content aggregators, data pools, legacy ERP systems, and more. The solution allows users to handle product associations with digital content as per supplier, location, or brand information.

Contentserv facilitates integration with several product localization providers, which enables organizations to translate information into desired languages and identify content that requires initial translation or correction. The platform allows teams to gain insight into workflows of assets & products through data visualizations, such as the calendar view and Gantt charts.

Contentserv helps staff members create channel previews to display products from customers’ perspectives prior to publishing across both print and digital channels. The solution enables corporate entities to create hierarchies as per filter/group-by criteria, edit product content based on parent-child taxonomy, and generate relationships by classifying related products across entities.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Devices

Business size

S M L

Markets

Austria, Australia, Brazil, Canada, Switzerland, China, Germany, France, United Kingdom, India, Japan, Mexico, United States

Supported Languages

English, French, German, Japanese

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Images

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Contentserv video

Features

Total features of Contentserv: 37

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Cataloging/Categorization
  • Categorisation/Grouping
  • Collaboration Tools
  • Content Creation
  • Content Library
  • Content Management
  • Customizable Branding
  • Customizable Categories
  • Customizable Templates
  • Data Import/Export
  • Data Mapping
  • Data Modeling
  • Data Quality Control
  • Data Storage Management
  • Data Synchronization
  • Digital Asset Management
  • Documentation Management
  • Drag & Drop
  • File Management
  • Filtering
  • Master Record Management
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Language
  • Product Data Management
  • Quality Control
  • Reporting & Statistics
  • Role-Based Permissions
  • Rules-Based Workflow
  • Search/Filter
  • Tagging
  • Third Party Integrations
  • Version Control
  • Workflow Management

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Reviews

Overall rating

4,9 /5
(18)
Value for Money
4,5/5
Features
4,9/5
Ease of Use
4,8/5
Customer Support
4,5/5

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Showing 5 reviews of 18
Dennis K.
Overall rating
  • Industry: Education Management
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Results-driven company with a very good PIM Product

Reviewed on 2020/06/26

It's a solution that can be delivered in small batches. It's maintenance is very light, Contentserv...

It's a solution that can be delivered in small batches. It's maintenance is very light, Contentserv PIM works, and support is always ready to assist. It's a great experience working with Contentserv.

Pros

Great service and support from Contentserv. We're not too worried even if there are system issues sometimes.

Cons

The system should be more native mobile.

Alternatives Considered

Akeneo PIM and inriver PIM

Reasons for Choosing Contentserv

not enough features

Switched From

Pimcore

Reasons for Switching to Contentserv

They are quite successful in the PIM market and sell in Europe more than anyone else - we feel here the highest investment security.
Daniel H.
Overall rating
  • Industry: Automotive
  • Company size: 501-1 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

End To End Platform With Multiple Solutions To Fullfill Our Requirements. Good Product!

Reviewed on 2020/08/13

Contentserv MDM and PIM is an easy to use platform for our data like product data and asset...

Contentserv MDM and PIM is an easy to use platform for our data like product data and asset management. Quite a lot of features due to their huge customer base which is by the way very active with user groups and active reference management. The platform is an end-to-end platform which includes a data quality tool, project management tool and even a DAM module that allows us to manage images and other digital documents as well. The performance of the system is still maximum. Great product.

Pros

We can easily onboard product information and digital assets in one platform.

Cons

It's a huge platform that can do a lot, so far we are fine with it.

Marco A.
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 1 001-5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

A powerful PIM with a very intuitive interface

Reviewed on 2019/02/20

Overall, we are very satisfied with the Contentserv software. But an important and mostly underestim...

Overall, we are very satisfied with the Contentserv software. But an important and mostly underestimated point is to find the right partner in integration. The right integrator is at least as important, usually even more important. With the CS-Suite, we have found the best implementation partner for us. That makes it very pleasant for us.

Pros

Contentserv has managed to equip a powerful database with smart features. The PIM system did not become a complex IT solution, which nobody can use anymore. A decisive reason for us was the user interface, which allows us to work with many colleagues in the company. The finely tuned rights management allows access for almost all complexities depths.

Cons

The purchase of the software was quite complex. The purchase model consists of many small software modules that make it impossible to find the right amount of features for you. An integrator is necessary to look through the functional kit of the CS-Suite.

Max A.
Overall rating
  • Industry: Publishing
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Straight 10 Across The Board - Was A Good Decision Until Today

Reviewed on 2020/08/05

Our overall experience with Contentserv was very positive - from evaluation, proof of concept,...

Our overall experience with Contentserv was very positive - from evaluation, proof of concept, design, implementation, support - perfect execution. And then you add in the product experience (so many features and very nice UX) and you get real worth for your investment.

Pros

The PIM product is truly an amazing experience every day. We couldn’t have chosen a better one and recommend Contentserv as a very good product and inspired team with a great vision.

Cons

Can't think of what to really dislike at the moment.

Thorsten A.
Overall rating
  • Industry: Higher Education
  • Company size: 51-200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Fast Go-Live With SaaS-Y Cloud MDM Solution

Reviewed on 2020/08/06

Still a lot cloud-based solutions have limited functionalities. You will still be required to...

Still a lot cloud-based solutions have limited functionalities. You will still be required to access an on-premise portal for more complex functions. Contentserv's cloud solution is different. You get extended capabilities you won't expect from such a lightweight solution.

Pros

We were fully cloud in such a short time.

Cons

Would like to integrate more of Contentserv's product suite soon.

Reasons for Switching to Contentserv

We had an on-premise solution but it's eating up so much of our infrastructure, not to mention our IT budget. Implementing a cloud-based MDM eased so much of our problems. Finding out it's a robust solution that can do so much is a bonus.
Showing 5 reviews of 18 Read all reviews

Contentserv FAQs

Below are some frequently asked questions for Contentserv.

Contentserv offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Available

Contact Contentserv for pricing details.

Contentserv has the following typical customers:

2-10, 11-50, 51-200, 201-500

Contentserv supports the following languages:

English, French, German, Japanese

Contentserv supports the following devices:

Contentserv integrates with the following applications:

AX Semantics, Across Language Server, Adobe Creative Cloud, Amazon S3, Amazon Seller Tool, Apache Booster, Apache Solr, BigCommerce, Cloudinary, DeepL Pro, EVALANCHE, GlobalLink, Google Analytics 360, Magento 2, Magnolia, Matomo, MuleSoft Composer, OXID eShop, OroCommerce, Plentymarkets, Productsup, SaleSphere, Shopify, Shopware, TYPO3, Webflow, YouTube, atrify, commercetools, eCommerce, polumana service app

Contentserv offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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