ZibMEDS

About ZibMEDS

ZibMEDS is a cloud-based, white-labeled pharmacy platform designed to help pharmacy chains manage their online catalog and product sales. Key features include order management, chat, product catalog management, prescription refills, medication reminders, consumer and merchant apps, promotion management, and reporting.

ZibMEDS provides a consumer app, which allows customers to search products, upload prescriptions, and place orders. Customers can also locate nearby pharmacies based on their location, view pharmacy ratings, and access applicable discounts. The solution enables sellers to validate the authenticity of prescriptions and update order statuses as approved, pending or dispatched. Patients can also place recurring orders for medications through refill functionality and receive pill reminders by setting up timings based on medication images, shapes, sizes, colors, and dosages.

ZibMEDS helps administrators manage and categorize products by name, price, images, manufacturer details, stock value, taxation, and formulation. Team members can add information about affiliated pharmacies, track processed orders, and change pharmacy status to active or inactive based. Using the dashboard, employees can track sold and returned orders, monitor the number of registered customers, and analyze the most popular items sold. Plus, support teams can use the escalation functionality to track unattended orders and send alerts to the relative pharmacies.