Epsagon
About Epsagon
Epsagon is a cloud-based system administration platform that helps enterprises troubleshoot and monitor microservices. It enables users to trace previous operations, payload, or performance metrics with resource details including event date, duration, IP address, hostname, and error type.
Epsagon allows businesses to perform query operations on applications using the search functionality and track the frequency of issues during a particular time period through histograms. Managers can monitor system applications to identify production issues related to timeouts and errors, and receive automated alerts via various channels such as Slack, Webhook, Microsoft Teams, and email. With its architecture map, professionals can view the entire production architecture, including microservices, Function-as-a-Service (FaaS), cloud services, and external application programming interfaces (APIs).
Epsagon offers integration with Amazon Web Services (AWS), which enables enterprises to monitor container workloads and lambda functions through multiple accounts, regions, or programming languages. Businesses can perform regular audits and encrypt critical data in compliance with international security mandates such as HIPAA, SOC 2 Type II, ISO2700, and GDPR certifications.
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- Industry: E-Learning
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Epsagon is a must have for your monitoring needs!
Reviewed on 2020/02/10
Epsagon is a must have in today’s serverless world.
Epsagon is a must have in today’s serverless world.
Pros
Ease of setup and ease of use. Great customer support service and great communication with their support in helping us get started, setup and customized.
Cons
Wish we had known about it earlier, it saves so much time!
- Industry: Online Media
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Best drop-in distributed tracing tool for server-less architectures
Reviewed on 2020/02/17
It's been great to grow with Epsagon. I was one of the first using it on JavaScript Lambdas, and...
It's been great to grow with Epsagon. I was one of the first using it on JavaScript Lambdas, and the absolutely first using async/await which meant I got to catch some of the bugs. Since then the product has matured significantly and it is very pleasing to use. Reliability and performance have been strong for some time now.
Pros
- Easy to use, just instrument your functions or add the Epsagon Lambda layer
- Service map is interesting
- Automatically captures network connections, database connections
- Automatically captures a function's input and output
- Makes it very easy to debug issues
- Easier and more featureful than X-Ray
Cons
- Alerting functionality hasn't caught up to CloudWatch yet
- Requires instrumentation, (probably impossible to avoid, but still...)
- Can be slow to analyze new traces
- Cross-invocation metrics aren't very useful yet
- Industry: Computer & Network Security
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great troubleshooting experience
Reviewed on 2020/02/10
Pros
Time to remediate a production error have become significantly faster than before. The tracing view is easy to understand and gives the right context when try to solve a bug.
Cons
I would love to see more services monitored at the same way. Kinesis, AWS Elasticsearch and ECS Fargate tasks would be a great addition.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Epsagon Review
Reviewed on 2021/07/29
From the moment I spoke with [SENSITIVE CONTENT], my experience with the team, and the software was...
From the moment I spoke with [SENSITIVE CONTENT], my experience with the team, and the software was amazing. Fast response time to any concerns I had, Epsagon worked with me and my team to tailor configurations that worked best for our operation. I will highly recommend Espagon to anyone who wants to keep an eye on their lambdas, api gateway and rds.
Pros
The software was very user friendly. It is laid out how you expect it to be laid out.
Cons
It did everything that I needed it to do. I have no cons.
Reasons for Switching to Epsagon
The team was exceptional to work with. The product was fully featured, with a demo, and met and exceeded everyone of my expectations.- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Serverless APM
Reviewed on 2024/06/18
Pros
It integrates more or less automatically and gives you all the important metrics right off the bat.
Cons
Some parts of the Muting alerts were not flexible enough. The Issue tracking feature was not useful to us.
Epsagon FAQs
Below are some frequently asked questions for Epsagon.Q. What type of pricing plans does Epsagon offer?
Epsagon offers the following pricing plans:
- Starting from: US$89.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Epsagon's pricing is calculated by the number of monthly traces you run
Q. Who are the typical users of Epsagon?
Epsagon has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Epsagon support?
Epsagon supports the following languages:
English
Q. Does Epsagon support mobile devices?
Epsagon supports the following devices:
Q. What other apps does Epsagon integrate with?
Epsagon integrates with the following applications:
Microsoft Teams, OpsGenie, PagerDuty, ServiceNow, Slack, Splunk On-Call
Q. What level of support does Epsagon offer?
Epsagon offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat
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