---
description: Learn how Silvertool CRM can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
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title: Silvertool CRM Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Silvertool CRM](/software/130275/silvertool-crm)

# Silvertool CRM

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> Silvertool CRM, designed for the French market, helps businesses create, implement, and launch personalized customer relationship management (CRM) applications. The customizable dashboard allows organizations to track goals, create favorite lists and plan agendas. 5 users minimum
> 
> Verdict: Rated **4.4/5** by 8 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 8 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: GIE Silvertool CRM
- **Location**: Oberhausbergen, France
- **Founded**: 2012

## Commercial Context

- **Starting Price**: €43,00
- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Pricing starts from 43€ per month.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French
- **Available Countries**: France

## Features

- Activity Dashboard
- CRM
- Campaign Management
- Contact Management
- Data Import/Export
- Document Management
- Document Storage
- Email Management
- Email Marketing
- Forecasting
- Interaction Tracking
- Lead Generation
- Lead Management
- Lead Qualification
- Marketing Automation
- Mobile Access
- Project Management
- Quotes/Estimates
- Referral Tracking
- Reporting & Statistics

## Integrations (6 total)

- ABBYY Business Card Reader
- Gmail
- Google Calendar
- Microsoft Outlook
- Microsoft Power BI
- Yousign

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [CRM Software](https://www.getapp.za.com/directory/230/crm/software)

## Related Categories

- [CRM Software](https://www.getapp.za.com/directory/230/crm/software)
- [Business Management Software](https://www.getapp.za.com/directory/581/business-management/software)

## Alternatives

1. [Zoho CRM](https://www.getapp.za.com/software/9908/zoho-crm) — 4.3/5 (6964 reviews)
2. [Bigin by Zoho CRM](https://www.getapp.za.com/software/142099/bigin-by-zoho-crm) — 4.7/5 (724 reviews)
3. [Salesforce Sales Cloud](https://www.getapp.za.com/software/90378/salesforce) — 4.4/5 (18768 reviews)
4. [HubSpot CRM](https://www.getapp.za.com/software/102533/hubspot-crm) — 4.5/5 (4451 reviews)
5. [Kylas Sales CRM](https://www.getapp.za.com/software/2052749/kylas) — 4.8/5 (573 reviews)

## Reviews

### "All in one custom CRM creation platform" — 5.0/5

> **Onur** | *24 May 2022* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Silvertool CRM is our turnkey solution for creation of our own internal CRM which is directly built for our needs.
> 
> **Cons**: Silvertool CRM's support team should return to the support requests in faster time period.

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### "Logiciel indispensable" — 5.0/5

> **Marine** | *02 November 2021* | Staffing & Recruiting | Recommendation rating: 9.0/10
> 
> **Pros**: Le logiciel est facile d'utilisation est permet une gestion complète grâce à ses fonctionnalités variées. Elle permet une gestion des différentes tâches au quotidien dans l'entreprise.
> 
> **Cons**: la fonctionnalité campagne Marketing est selon moi peu évidente à utiliser et peu pratique. De plus une application mobile serait utile lors des déplacements, ou simplement pour une consultation sur smartphone.
> 
> Silvertool nous permet une gestion globale de la relation client, il nous permet également une gestion des agendas de façon plus collaborative. 
Cela nous permet de disposer à tout moment de l'historique client, des actions de menées, des coordonnées du client ainsi que des factures et devis émis. Ce CRM est notre outil de référence permanent.

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### "solutions d'informations et de suivit" — 4.0/5

> **franck** | *03 November 2021* | Semiconductors | Recommendation rating: 8.0/10
> 
> **Pros**: suivit du ca client en permanence
partage d'information avec l'ensemble des collaborateurs 
suivi des réclamation
> 
> **Cons**: Il serait bon de pouvoir, dans la fonctionnalité  société google map de ne pas etre limité en nombre de points
> 
> Cette solutions me permet de préparer ma route facilement
Lors de discutions commercial  avec les clients, nous avons l'ensemble des informations  sur la fiche client.
le CA
les reclamations
le temps des techniciens 
les alertes

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### "silver pour woody" — 4.0/5

> **roux** | *02 November 2021* | Paper & Forest Products | Recommendation rating: 6.0/10
> 
> **Pros**: Une approche plus fonctionnelle , plus prés de la réalité des besoins utilisateurs,
un developement spécifique plus instinctif
> 
> **Cons**: des fonctionnalités sur les memo ou texte pas toujours simple
les intégrations email et les synchro Outlook toujours lourdes

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### "Simple et intuitif" — 4.0/5

> **Najat** | *10 September 2021* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: la facilité d'utilisation, la lisibilité des informations en un clic.
> 
> **Cons**: A ce stade, nous n'avons pas de point négatif identifié.
> 
> Nous gagnons en productivité au quotidien : du suivi commercial à la gestion de la facturation, au suivi du paiement, Silvertool, nous apporte, avec beaucoup de simplicité, en quelques clics, une vision complète de notre base.

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## Links

- [View on GetApp](https://www.getapp.za.com/software/130275/silvertool-crm)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/silvertool-crm/> |
| en-AE | <https://www.getapp.ae/software/130275/silvertool-crm> |
| en-AU | <https://www.getapp.com.au/software/130275/silvertool-crm> |
| en-CA | <https://www.getapp.ca/software/130275/silvertool-crm> |
| en-GB | <https://www.getapp.co.uk/software/130275/silvertool-crm> |
| en-IE | <https://www.getapp.ie/software/130275/silvertool-crm> |
| en-NZ | <https://www.getapp.co.nz/software/130275/silvertool-crm> |
| en-SG | <https://www.getapp.sg/software/130275/silvertool-crm> |
| en-ZA | <https://www.getapp.za.com/software/130275/silvertool-crm> |
| fr | <https://www.getapp.fr/software/130275/silvertool-crm> |
| fr-BE | <https://fr.getapp.be/software/130275/silvertool-crm> |
| fr-CA | <https://fr.getapp.ca/software/130275/silvertool-crm> |
| nl | <https://www.getapp.nl/software/130275/silvertool-crm> |
| nl-BE | <https://www.getapp.be/software/130275/silvertool-crm> |

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