About AidHound
AidHound is a cloud-based social work case management solution designed to help non-profit organizations and municipalities collect data and analyze beneficiaries'. Key features include form creation, progress tracking, user management, messaging, computed fields, tagging, secure data storage, and reporting.
The solution enables organizations to save registration forms submitted by participants, record details, and plan follow-ups to streamline communication. AidHound helps coordinators locate participants using heatmaps and georeferencing features and group them in cohorts or families. Administrators can also grant permission and authorize access to users based on different roles or traits. AidHound also allows team members to visualize data through statistical indicators and charts, which helps users analyze parameters and track issues.
AidHound allows supervisors to create intervention routes using an ordered list of geographic points, register participant sightings, prepare schedules, and assign teams to the route. Volunteers can use the drag-and-drop capabilities to design custom templates or activity forms to collect data from participants, groups, or households. Plus, it offers integration with Microsoft Excel, letting users import, export, and share data with participants.
Devices
Business size
Markets
Supported Languages
Images
Features
Total features of AidHound: 51
- Access Controls/Permissions
- Activity Tracking
- Appointment Scheduling
- Assignment Management
- Case Management
- Case Notes
- Child Welfare Management
- Client Management
- Committee Management
- Compliance Management
- Contact Management
- Customizable Forms
- Customizable Templates
- Data Import/Export
- Data Storage Management
- Data Visualization
- Document Management
- Donor Management
- Drag & Drop
- Dues Management
- For Nonprofits
- Forms Management
- Fundraising Management
- Goal Setting / Tracking
- Heatmaps
- Live Chat
- Member Communities
- Member Database
- Member Directory
- Member Portal
- Membership Management
- Personalization
- Program Management
- Progress Tracking
- Referral Management
- Registration Management
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Route Management
- Scheduling
- Search/Filter
- Secure Data Storage
- Tagging
- Task Scheduling
- Third Party Integrations
- Time Tracking
- Training Management
- User Management
- Volunteer Management
- Workflow Management
Alternatives
Exponent Case Management
Bitrix24
Samepage
Sumac
Reviews
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- Industry: Events Services
- Company size: 2-10 Employees
- Used Other for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product!
Reviewed on 2020/04/07
Pros
It was really quick and easy to customize it to our needs. The analytics tools are super useful in our everyday management.
Cons
Mobility is crucial for our team and, although AidHound works satisfactorily in a mobile environment, it will be a great upgrade when they release the mobile app.
Response from I AM - CONSULTORIA
Hi, Hugo! Thank you so much for your feedback. We will be lauching our mobile app in the first half of 2021. Meanwhile, we will be improving a lot our mobile responsiveness.
Take care!
AidHound Team
- Industry: Nonprofit Organization Management
- Company size: 2-10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Definitely the best Solution for an European non-profit
Reviewed on 2020/07/21
It took a few weeks to fully implement AidHound in our organisation. Our previous database was...
It took a few weeks to fully implement AidHound in our organisation. Our previous database was basically an Excel sheet, and all the information needed to be imported into different AidHound's Forms. Their support team was very diligent in making sure we were going to able to save all the information into the new platform, which we did.
Pros
AidHound in three words: versatile, efficient and fast! Whatever it is that we needed to keep records - users, beneficiaries, activities, donors,... - AidHound makes everything easy to access and create reports. As a very specific non-profit that works with migrants and refugees in Lisbon (Portugal), we were desperately looking for a software that was able to work for us. AidHound's readily available support team was always ready to help us structure our data and implement any changes in the system as we needed.
Cons
We are very satisfied for choosing AidHoud, but if I have to pick an area where they can improve is its interface. Nothing terrible about it, just not very appealing.
Response from I AM - CONSULTORIA
Thank you very much for the amazing review, Ruben. We promise to keep improving. Thank you for trusting AidHound :)
- Industry: Nonprofit Organization Management
- Company size: 2-10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Um optimo software
Reviewed on 2020/07/23
Com este software é possível toda a equipa usar a mesma forma de registo, o que facilita a extração...
Com este software é possível toda a equipa usar a mesma forma de registo, o que facilita a extração de dados e uniformizar a informação
Pros
O produto é fácil de usar quer no pc como no telemóvel. Permite o registo de dados e a sua extracção facilmente. Equipa facilmente se adaptou a usar este software.
Cons
Existem aspectos que devem ser melhorados pelo que estamos em contacto directo com os "criadores" para alterar, o que é rápido e fácil
Response from I AM - CONSULTORIA
Thank you very much, Susana! We are commited to continue to improve and earn a 5th star ;) Thank you so much for trusting AidHound
- Industry: Nonprofit Organization Management
- Company size: 2-10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing Customised Service
Reviewed on 2020/07/20
Our experience has been great. Aidhound has been completely customised to fit our organisation and...
Our experience has been great. Aidhound has been completely customised to fit our organisation and the team has been extremely professional in meeting our needs and helping us reach our future ambitions. Unlike many other services in Portugal, Aidhound team is quick to respond, set up meetings, answer our questions and bring solutions.
Pros
I like that the software is very self explanatory. Once you have understood the different parts to the whole, it is easy to navigate. It is also very adaptable to our needs, which keep changing regularly.
Cons
There are some restrictions to the software, in that we cannot track our KPIs fully. However, it is just a matter of time until we can, as the Aidhound team assures us they are working on developing the software so that we may get out of it, everything we need!
Response from I AM - CONSULTORIA
Gabriela, thank you for your kind words!
We are really commited in allowing you to keep track of all your KPIs through AidHound. Expect news in the following weeks.
Thanks!
- Industry: Venture Capital & Private Equity
- Company size: 11-50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A tool focused on increasing the efficiency of social multi-partners projects
Reviewed on 2020/12/08
I used AidHound a few years ago for the performance management of a social impact bond, and the...
I used AidHound a few years ago for the performance management of a social impact bond, and the experience was a real upgrade from the various complex excel spreadsheets we used to use. AidHound allowed us to have a shared platform with our partners operating the project on the ground, which not only improved our engagement and collaborative work, but also increased the quality of the data collected and respective assessment.
I vividly recommend AidHound to anyone who values data collection and assessment, and who implements operational projects with several partners on the ground. Besides my experience, I am aware of several other case studies that AidHound has had and am always so impressed to see the impact that this tool can have in supporting the delivery of high quality social services.
In addition, I want to highlight how great the team is, both in terms of service support but also on their mission-commitment to develop an effective solution adapted to serve social organisations.
Pros
The integration and shared access of important day-to-day project data with several partners, and the level of easiness it brought to the process (not to mention the upgrade it meant from how we were working before AidHound).
Cons
The level of analysis of the software was not 100% adjusted to our needs, however it served the needs of an ongoing monitoring and for deeper analysis we were able to develop such analysis on excel.
AidHound FAQs
Below are some frequently asked questions for AidHound.Q. What type of pricing plans does AidHound offer?
AidHound offers the following pricing plans:
- Starting from: €1 999,00/year
- Pricing model: Subscription
- Free Trial: Available
Send us an email to [email protected] or call us at +351 910 486 964
Q. What are the main features of AidHound?
We do not have any information about AidHound features
Q. Who are the typical users of AidHound?
AidHound has the following typical customers:
2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+
Q. What languages does AidHound support?
AidHound supports the following languages:
English, Portuguese, Spanish
Q. Does AidHound support mobile devices?
AidHound supports the following devices:
Q. What other apps does AidHound integrate with?
AidHound integrates with the following applications:
Microsoft Excel
Q. What level of support does AidHound offer?
AidHound offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
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