About Symplast

Symplast is a cloud-based EMR and practice management solution that helps medical institutions manage patient information, appointments, point-of-sale operations, and more. With its mobile application, physicians can conduct virtual consultations and follow-ups, as well as share images, videos, laboratory documents or invoices with patients.

Symplast allows clinics to secure patient interactions in compliance with HIPAA regulations and create in-app marketing campaigns for existing patients. Professionals can send approved electronic prescriptions to clients and maintain patient records with details related to medical and surgical history, allergies, or suggested medications. Symplast also lets users view upcoming appointments on a calendar and receive consultation reminders via email or SMS.

Symplast enables institutions to process payments, create invoices, and generate analytical reports on stock levels, commissions, A/F fees, or sales taxes. Physicians can collect patients’ signatures on digital forms and utilize the artificial intelligence (AI) technology to schedule rooms for appointments. It also helps users update the status of insurance claims as 'pending', 'reopened', 'submitted', or 'resubmitted'.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Images

Symplast AI room management
Symplast invoices
Symplast examination notes
Symplast patient interactions
Symplast patient management
View 6 more
Symplast screenshot: Symplast AI room management Symplast screenshot: Symplast invoices Symplast screenshot: Symplast examination notes Symplast screenshot: Symplast patient interactions Symplast screenshot: Symplast patient management

Features

Total features of Symplast: 48

  • Activity Dashboard
  • Administrative Reporting
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Audit Management
  • Before & After Pictures
  • Billing & Invoicing
  • Campaign Management
  • Charting
  • Chat/Messaging
  • Claims Management
  • Compliance Management
  • Data Import/Export
  • Decision Support Software
  • Digital Signature
  • Document Storage
  • E-Prescribing
  • Electronic Payments
  • Email Alerts
  • Estimating
  • Forms Management
  • HIPAA Compliant
  • Inventory Management
  • Invoice Processing
  • Medical Billing
  • Mobile Alerts
  • Multimedia Support
  • Order Entry
  • Patient Flow Management
  • Patient Portal
  • Patient Records Management
  • Performance Metrics
  • Promotions Management
  • Records Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Reports
  • Scheduling
  • Self Service Portal
  • Status Tracking
  • Video Conferencing
  • Video Streaming
  • Video Support
  • Voice Recognition
  • Workflow Management

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Reviews

Overall rating

4,6 /5
(15)
Value for Money
4,7/5
Features
4,5/5
Ease of Use
4,7/5
Customer Support
4,6/5

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Showing 5 reviews of 15
David j. L.
Overall rating
  • Industry: Medical Practice
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very happy with Symplast

Reviewed on 2019/04/19

No more transcription costs, much less paper and transitioning to complete digital/paperless...

No more transcription costs, much less paper and transitioning to complete digital/paperless office. Instant access to patient demographic and clinical information 24/7 from smartphone, mobile device or any desktop via the cloud.

Pros

Ease of use, mobile 24 hour access to patient information including all medical records, HIPPA secure messaging app to allow 24 hour communication with patients which is a major plus for patient satisfaction and piece of mind

Cons

There have been growing pains as with any startup but the team is both local and very responsive to fixes as needed. Rolling out new modules somewhat slower than promised but anticipate continued growth of functionality and continued success/growth of users.

York Y.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Symplast rocks

Reviewed on 2020/03/06

Great customer support, love the innovation. They are always improving.

Great customer support, love the innovation. They are always improving.

Pros

It is an intuitive, common sense approach to EMR.

Cons

Implementation of any EMR takes time and effort.

Robin E.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Poor Integrity

Reviewed on 2018/11/13

Although Symplast promises a great deal for an EMR, they were unable to produce a working product....

Although Symplast promises a great deal for an EMR, they were unable to produce a working product. Paid for months without any service or product. Unable to obtain any form of a refund they lack integrity. Do not engage them as they do not deliver what they promise.

Pros

Never able to use it. They have no functional EMR system in place, let alone AI.

Cons

There is no software that is available.

John m T.
Overall rating
  • Industry: Medical Practice
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Innovation is happening at Symplast

Reviewed on 2019/04/20

I’m not sure exactly what caused rep to have the experience she describes, but Symplast, in my...

I’m not sure exactly what caused rep to have the experience she describes, but Symplast, in my opinion, represents the future of digital patient engagement and personal electronic health records. Better yet, they are not like most of the vendors out there that nickel and dime you for every single little feature and module, and then have the audacity to hold your data hostage if you ever decide to leave!
This is a product that is useful now, well-priced, and rich with innovation. No regrets.
And great on mobile devices!

Pros

Best UI on the market.
Great for patient engagement.
Built for mobility.
Robust media manager.
Video capabilities for documentation, consent, and patient education.
Company is very willing to build interfaces with other apps.
Uses voice recognition.
Makes my documentation easier, gives me more face time with my patients.
Did I mention mobile?

Cons

I gave “Overall” and “Features” 1 star off, as there are some feature gaps, but the company has been releasing updates and adding features at a fairly quick pace. For example, e-prescribing is now available and a new financial module just came out, but I don’t have enough experience with them yet to comment.
Still needs electronic insurance billing and ASC module, but they are in development and coming.

Bhupesh V.
Overall rating
  • Industry: Medical Practice
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Intuitive and timely product

Reviewed on 2019/04/19

Direct patient financial transactions through Symplast has improved tremendously and will continue...

Direct patient financial transactions through Symplast has improved tremendously and will continue to improve based on what I have seen so far.

Pros

Ease of integration and easy user interface. The multi media management in this software which includes photo and video makes this product stand out. Easy to format templates and customize windows based on the users preference also makes this product very effective . Customer service is excellent as I always have a human being that I can contact you when there are any problems to solve. They’re also always innovating and constantly making improvements and updates to the existing platforms. The mobility of this product is an outstanding feature that I find most timely given the current environment.

Cons

There is a patient app associated with Symplast that I think needs to be improved and slowly will be improved.

Showing 5 reviews of 15 Read all reviews

Symplast FAQs

Below are some frequently asked questions for Symplast.

Symplast offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Not Available

Contact Symplast for pricing details.

We do not have any information about Symplast features

Symplast has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Symplast supports the following languages:

English

Symplast supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Symplast integrates with the following applications:

Podium

Symplast offers the following support options:

Email/Help Desk, FAQs/Forum, Phone Support, Chat

Related categories

See all software categories found for Symplast.